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Garmin services and production go down after ransomware attack

zdnet.com

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Re: Garmin services and production go down after ransomware attack

#111
How does ransomware attack work if the company host all of their service in the cloud (aws/gcloud/etc.)? Based on some preliminary readings, it seems like ransomware attack is mostly conducted on a physical machine. If your service data is all stored in the cloud and not synced with any of the machines owned by your employees, are you still subject to this type of attack?

Re: Garmin services and production go down after ransomware attack

#112
post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

I can't use the express app with my watch, even though I got the link to the express app from my watch's documentation page :D good grief

Re: Garmin services and production go down after ransomware attack

#113
post #108

Earlier quoted context omitted.

It doesn't contact Garmin. It's a shared emergency response center akin to some home security system companies. They share with a few tracker services. Update: The use GEOS https://www.google.com/search?client=firefox-b-1-d&q=garmin+...

Do you happen to know the name of the company? I didn't see one while i've been browsing for it, and it doesn't seem to be iridium themselves edit: Thanks!

GEOS https://www.google.com/search?client=firefox-b-1-d&q=garmin+...

Re: Garmin services and production go down after ransomware attack

#115
This is frustrating. I have a Garmin Fenix 6X Sapphire (that I absolutely love) and on seeing this headline I checked the Connect app on my phone and sure enough I cannot access any of my previous activities. You'd think that in this day and age of phones with 128GB+ storage that they'd be caching at least some of your historical data locally, but nope it's all in the cloud, which is currently inaccessible.

Re: Garmin services and production go down after ransomware attack

#116

Earlier quoted context omitted.

It has a transactional guarantee of "maybe". I would _definitely_ not rely on this functionality for anything other than non-critical or time sensitive casual navigation on roadways. When I'm out in the bush, I need my device to be up and working locally. It seems that stuff designed in SV just assumes the lifestyle of 100% connectivity is universal.

Do you have any recommendations for digital mapping solutions that “just work” without connectivity?

Trailforks is power hungry but is great if you're on-trail. If you're off trail, hilariously Garmin Explore I think is pretty good, you can download Topo and USGS maps, but logging in isn't working right now :) so look elsewhere

Re: Garmin services and production go down after ransomware attack

#117
post #45
post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

FYI for anyone else reading: Google maps lets you download maps for offline use.

And given that GPS services are free, it's fantastic when you need to find your way around a town in a foreign city. I was using it to find my way around the medina in Marrakech last year.

Re: Garmin services and production go down after ransomware attack

#118

This is frustrating. I have a Garmin Fenix 6X Sapphire (that I absolutely love) and on seeing this headline I checked the Connect app on my phone and sure enough I cannot access any of my previous activities. You'd think that in this day and age of phones with 128GB+ storage that they'd be caching at least some of your historical data locally, but nope it's all in the cloud, which is currently inaccessible.

I've been tinkering with the idea of writing a service agent that detects when my Garmin GPS watch is connected to my desktop (where / how I charge it) and automatically pulls down any new activities to store locally as a backup.

Starting around 2012... I used to scrape my activities off of the Garmin Connect website, I eventually got tired of the manual nature of this process and also having to keep up with changes they made to their site. After that, I used something called, I believe, Tapatirik, for a while, to automatically sync them to a Dropbox account. But, it wasn't flaky sometimes, so I eventually gave up entirely and just turned on the sync to Strava option. But that also has spurious failures that are annoying to deal with. And on and on it goes...

Frustrating is one word for it. I'm at a point where I find it to be completely anti-consumer.

Re: Garmin services and production go down after ransomware attack

#119
post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

I can upload basic metrics from my Fenix 3 (steps, HR, etc) and see them in the app but I can't upload an activity I did earlier today (a run) to see the stats on it.

Re: Garmin services and production go down after ransomware attack

#120
post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

What about their Inreach products, which are designed for backcountry SOS emergency calls to search and rescue? That certainly needs a network.

Messaging and SOS are up, billing is the only thing that's down: https://status.inreach.garmin.com/
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