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Screwed by Lufthansa and the German Government, Saved by PayPal

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1–10 of 23 posts

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#2
> Lufthansa was on the verge of bankruptcy and agreed to a €9 billion bailout from the German government. In an effort to save the company, the German government told Lufthansa that they don’t need to obey EU consumer protection law, and that they don’t need to issue refunds.

It's so sad to see capitalism getting killed by bureaucrats out of self interest.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#3
Similar issue with Aeroflot. They cancelled my flight and issued a refund but said it would take weeks. After 4 weeks called my credit card company and they issued a credit to my account immediately. The credit card company said that I could have called after a week, didn’t have to wait 4.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#4
I am getting screwed by KLM. I am guessing the Dutch government is giving similar option to KLM. my travel insurance is also screwing me saying that I should accept the voucher. It’s unfair the governments are bailing out airlines but they are just holding on to our money for the cancelled flights.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#5
post #3

Similar issue with Aeroflot. They cancelled my flight and issued a refund but said it would take weeks. After 4 weeks called my credit card company and they issued a credit to my account immediately. The credit card company said that I could have called after a week, didn’t have to wait 4.

Is it because your credit card offered a travel insurance? Or just a dispute?

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#6
I pre-paid for a hotel with my debit card. The hotel cancelled the booking because of the lockdown in the UK. They refused to provide a refund, instead offering me to reschedule the booking some other time. As I was unlikely to visit that city any time soon I tried to get a chargeback through my debit card but I discovered that Government lockdowns are not covered by the Visa chargeback process.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#7
post #2

> Lufthansa was on the verge of bankruptcy and agreed to a €9 billion bailout from the German government. In an effort to save the company, the German government told Lufthansa that they don’t need to obey EU consumer protection law, and that they don’t need to issue refunds. It's so sad to see capitalism getting killed by bureaucrats out of self interest.

Well, Level Europe just gone bankrupt a month ago, and while I can register my claim (in another country only, and only in German, lol), non-refundable registration fee is > than the cost of the ticket, and that would be just a beginning.

Never mind I was never told I was buying from level europe, all the communications prior to bankrupcy mentioned just level or vueling. (bot are different companies)

Really, the whole thing is set up so that only rich get any chance for getting any money back out of bankrupt companies, at the expense of small customers of course.

And of course as soon as they go bankrupt they delete everyhting online, so you have absolutely nothing to reference other than your payment records and whatever meager info they put in their notification e-mails. (all the terms and conditions, and everything else is gone, no access to booking info, etc.)

This person can be glad he can have a voucher.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#8

I pre-paid for a hotel with my debit card. The hotel cancelled the booking because of the lockdown in the UK. They refused to provide a refund, instead offering me to reschedule the booking some other time. As I was unlikely to visit that city any time soon I tried to get a chargeback through my debit card but I discovered that Government lockdowns are not covered by the Visa chargeback process.

Are you sure this was due to the chargeback process or because you used a debit card? Even vendors that have a NO REFUNDS policy can still lose credit card chargebacks because the bank will side with the customer the vast majority of the time.

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#9
post #2

> Lufthansa was on the verge of bankruptcy and agreed to a €9 billion bailout from the German government. In an effort to save the company, the German government told Lufthansa that they don’t need to obey EU consumer protection law, and that they don’t need to issue refunds. It's so sad to see capitalism getting killed by bureaucrats out of self interest.

Not sure what you mean.

Without government help there wouldn't be any airlines left. Would you prefer that?

Re: Screwed by Lufthansa and the German Government, Saved by PayPal

#10
post #9
post #2

> Lufthansa was on the verge of bankruptcy and agreed to a €9 billion bailout from the German government. In an effort to save the company, the German government told Lufthansa that they don’t need to obey EU consumer protection law, and that they don’t need to issue refunds. It's so sad to see capitalism getting killed by bureaucrats out of self interest.

Not sure what you mean. Without government help there wouldn't be any airlines left. Would you prefer that?

> Without government help there wouldn't be any airlines left.

Could you elaborate on that please?

Edit: It's just another round of socializing risk while privatizing profit. Too big to fail is a hoax. When a firm is declared bankrupt only 1% the of value is lost to bankruptcy costs.

The other 99% is recovered by creditors through asset sales, restructuring, layoffs of people that use their knowledge in other companies.

The ratio of direct bankruptcy costs to the market value of the firm appears to fall as the value of the firm increases.

As measured here, the cost of bankruptcy is on average about one percent of the market value of the firm prior to bankruptcy.

https://www.jstor.org/stable/2326766?seq=1

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