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Blasphemy & Revelation – with DHH

mixergy.com

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Re: Blasphemy & Revelation – with DHH

#2
Even if I've seen the interviewee speak or get interviewed a few times before, I always know the Mixergy interview will be worth watching. This was no exception. Andrew Warner asked some great questions, including one about why feedback from paying customers is different from feedback from non-paying customers.

Re: Blasphemy & Revelation – with DHH

#3
post #2

Even if I've seen the interviewee speak or get interviewed a few times before, I always know the Mixergy interview will be worth watching. This was no exception. Andrew Warner asked some great questions, including one about why feedback from paying customers is different from feedback from non-paying customers.

What was his answer?

Re: Blasphemy & Revelation – with DHH

#4
post #2

Even if I've seen the interviewee speak or get interviewed a few times before, I always know the Mixergy interview will be worth watching. This was no exception. Andrew Warner asked some great questions, including one about why feedback from paying customers is different from feedback from non-paying customers.

What was his answer?

Something about how paying customers have a stake in the outcome of the feedback, so they try to make their feedback effective. The transcript should be out soon.

Re: Blasphemy & Revelation – with DHH

#8
post #4

Earlier quoted context omitted.

What was his answer?

Something about how paying customers have a stake in the outcome of the feedback, so they try to make their feedback effective. The transcript should be out soon.

On the other hand, maybe free customers will give effective feedback because there are only a few things preventing them from upgrading. Obviously would have to be looked at on a case-by-case basis.

Re: Blasphemy & Revelation – with DHH

#10
I find the notion that his approach to business is very Danish to be pretty funny. If you've read "The Black Swan" Taleb discusses that everyone thinks his philosophy is the direct result of having grown up in Lebanon and living in exile during the civil war.

I'm not sure such a thing alone can determine our philosophy. Based on his Twitter feed I feel like DHH is more libertarian than the average Dane you're likely to meet.

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