Tesla worst for reliability in American driver survey
1–10 of 231 posts
Re: Tesla worst for reliability in American driver survey
#2I have heard this from others, it's a bit of a shame, as I was planning on purchasing a Model 3.
Perhaps Tesla needs a couple models to iron out some of the defects.
Re: Tesla worst for reliability in American driver survey
#3The survey is meaningless if they do not disclose the questions.
Re: Tesla worst for reliability in American driver survey
#4>The J.D. Power US Initial Quality Study, which gauges problems encountered in the first three months of ownership.
A very questionable definition of "reliability".
Re: Tesla worst for reliability in American driver survey
#5It seems odd that Dodge has the top score here, with Toyota and Honda significantly below the industry average. This runs counter to my personal experience and general perceptions. I wonder if historically unreliable brands like Dodge are becoming more reliable than Japanese brands, or if this is related to how this survey is conducted?
Re: Tesla worst for reliability in American driver survey
#6Warning: anecdote.
My boomer parents have a Tesla and complain constantly about its reliability. However, often this is a consequence of their own disinclination to the more "techy" interfaces that Tesla favors. There are several cases where what they see as the car's failures might be seen, by Tesla say, as user error.
There's a good lesson about design and demographics there. If you're selling expensive cars in the United States, consider building interfaces that are generationally appropriate to the only generation that has much disposable income in the U.S.
Re: Tesla worst for reliability in American driver survey
#7[deleted]
Re: Tesla worst for reliability in American driver survey
#8Previously discussed here: https://news.ycombinator.com/item?id=23637920
Re: Tesla worst for reliability in American driver survey
#9It seems odd that Dodge has the top score here, with Toyota and Honda significantly below the industry average. This runs counter to my personal experience and general perceptions. I wonder if historically unreliable brands like Dodge are becoming more reliable than Japanese brands, or if this is related to how this survey is conducted?
trust surveys over anecdotes anytime
Re: Tesla worst for reliability in American driver survey
#10It seems odd that Dodge has the top score here, with Toyota and Honda significantly below the industry average. This runs counter to my personal experience and general perceptions. I wonder if historically unreliable brands like Dodge are becoming more reliable than Japanese brands, or if this is related to how this survey is conducted?
Because it's only problems within the first three months of ownership. Every car from a company can fall apart at the 90 day mark, but as long as they do ok in the first 90 days they get amazing marks. Toyotas and Hondas are known for hundreds of thousands of miles, but they get no points for that because the survey doesn't go far enough.