Ask HN: My GitHub account got suspended without any notice • Hacker News Board

Re: Ask HN: My GitHub account got suspended without any notice

#151

Post by quadrifoliate » Tue, Jul 14, 2020, 4:52 PM UTC

azangru wrote: post #82

ISL wrote: post #64

Earlier quoted context omitted.

Microsoft owns GitHub, so any GitHub problem is, ultimately, Microsoft's problem.

Fair :-) I meant, nothing to do with Github's acquisition by Microsoft.

You'd be surprised how much an acquisition changes priorities. Suddenly the CEO of your company is a middle manager at the acquiring behemoth who is at the whims of their generous crop of Senior Vice Presidents, and wants to keep them happy because s/he has a ton of unvested stock on the line.

I don't know what the precise cause of this bad support is, but I would wager that an acquisition by Microsoft will shift GitHub's priorities away from Support and towards Enterprise Sales.

Re: Ask HN: My GitHub account got suspended without any notice

#152

Post by jedieaston » Tue, Jul 14, 2020, 4:53 PM UTC

kps wrote: post #69

varispeed wrote: post #47

Earlier quoted context omitted.

You are essentially shifting the problem from entity to entity and from one domain to another. If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one. If you decide to self host, you should consider multi-cloud cross continent and cross political doctrine cluster.

You don't need a hosting provider. Your code fits on each developers' machine. (Remember when git was touted as a distributed version control system?) If it doesn't, you're at the scale where you're not worrying about your hosting provider dropping you — they're worried about you dropping them.

That's just as true of GitHub though, and isn't the problem. The problem is the related services, like issues, PRs and now CI/CD which all sit with the code but don't come down on a clone. That problem still hasn't been solved, which could mean your whole knowledge base goes missing if you lose access to the server. CI/CD can maybe be replicated from what's on your laptop, but if you don't have the PR history it could spell doom for big codebases that don't use extended commit messages a lot.

Re: Ask HN: My GitHub account got suspended without any notice

#153

Post by patrickaljord » Tue, Jul 14, 2020, 4:53 PM UTC

Hope you get your account back soon.

Re: Ask HN: My GitHub account got suspended without any notice

#154

Post by benjaminwootton » Tue, Jul 14, 2020, 5:01 PM UTC

I also got my account locked when I changed my telephone number and had the email address associated with an old work email. They didn’t seem to be able to unlock it, so I lost a decade worth of projects. I now keep offline backups.

Re: Ask HN: My GitHub account got suspended without any notice

#155

Post by slathrop » Tue, Jul 14, 2020, 5:02 PM UTC

ianwalter wrote: post #60

marvindanig wrote: post #12

While this issue might appear small, even a "mistake", and would probably be resolved to OP's satisfaction (wishing them all the best!), it truly is time for entrepreneurs to flock together and start building alternatives to Github.

I love GitHub. It's probably my favorite platform in general but I have to agree. I would love to see a new platform that is a non-profit or public benefit corp, perhaps with a government charter or something. Software is too important not to have this sort of public infrastructure to support it. Private companies can still innovate to create better tools but public investment in software infrastructure/tools is an a…

There have been attempts at decentralization of git storage and collaboration. See for example:

https://cointelegraph.com/news/interview_yurii_rashkovskii_t...

I would love to see something like this succeed for all manner of infrastructure... from domains and DNS, to email, to version control.

Re: Ask HN: My GitHub account got suspended without any notice

#156

Post by R0b0t1 » Tue, Jul 14, 2020, 5:05 PM UTC

Silhouette wrote: post #133

varispeed wrote: post #47

Earlier quoted context omitted.

You are essentially shifting the problem from entity to entity and from one domain to another. If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one. If you decide to self host, you should consider multi-cloud cross continent and cross political doctrine cluster.

If you self host your repository, your hosting provider can pull the plug If you self-host your repository, you don't have a hosting provider. There is no-one to "pull the plug" on the server at my business's office except the people who work in the building who could literally pull the plug, and I suppose the electricity and phone companies and our ISP. What you are talking about isn't self-hosting, it's hosting in…

Your ISP could refuse service. This has happened. If you manage to start an ISP people could refuse to peer.

Re: Ask HN: My GitHub account got suspended without any notice

#157

Post by goneri » Tue, Jul 14, 2020, 5:07 PM UTC

wayneftw wrote: post #101

Your change.org petition says 08/07/2020 which hasn't happened yet. Not in the USA at least :) You should probably change that to 07/08/2020 if you're targeting American audiences.

or just 2020/07/08, and avoid any confusion.

Re: Ask HN: My GitHub account got suspended without any notice

#158

Post by jacquesm » Tue, Jul 14, 2020, 5:10 PM UTC

manigandham wrote: post #146

jacquesm wrote: post #129

Earlier quoted context omitted.

This is hardly the first instance of these large cloud providers screwing over their customers in terrible ways. The number of these stories on HN alone over the year must number in the 100's if not more. The 'other side' has had a decade or more to get their house in order and has not managed to do so. Support typically is so abysmal that if you need it at all you are screwed. Forking over 1000's of $ / month does n…

These companies have millions of customers. Nothing is perfect and scale will always bring problems, both in quantity and depth. The massive success and reliability of cloud services doesn't point to a major risk for most. Regardless I don't see what the issue is in waiting for the full story.

That you'll be waiting forever?

Re: Ask HN: My GitHub account got suspended without any notice

#159

Post by parliament32 » Tue, Jul 14, 2020, 5:11 PM UTC

R0b0t1 wrote: post #156

Silhouette wrote: post #133

Earlier quoted context omitted.

If you self host your repository, your hosting provider can pull the plug If you self-host your repository, you don't have a hosting provider. There is no-one to "pull the plug" on the server at my business's office except the people who work in the building who could literally pull the plug, and I suppose the electricity and phone companies and our ISP. What you are talking about isn't self-hosting, it's hosting in…

Your ISP could refuse service. This has happened. If you manage to start an ISP people could refuse to peer.

If you run your own AS you can buy bandwidth from literally any carrier, they famously don't give a triangular shit about what you do.

Re: Ask HN: My GitHub account got suspended without any notice

#160

Post by [deleted] » Tue, Jul 14, 2020, 5:13 PM UTC

gojomo wrote: post #126

Had a similar thing happen to me with Github a while back (pre-Microsoft acquisition). Even as a paying customer for many years, my account was disabled – without even receiving an email warning. I only discovered when browsing issue histories where I knew I'd left detailed comments, and noticing my comments gone without even a note about deletion, leaving threads nonsensically fragmented. When I tried to login, I wa…

[deleted]