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Ask HN: My GitHub account got suspended without any notice

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Re: Ask HN: My GitHub account got suspended without any notice

#71

Post by c22 »

MattGaiser wrote: post #52
catalogia wrote: post #42

Earlier quoted context omitted.

Why would hiring 100+ customer support reps be a problem for Microsoft?

1. They would need to be somewhat technical, so they would not be cheap. Let's say $70,000 a piece. 2. It is a free product. Would you spend 7 million a year supporting a free product? 3. 99% of complaints would be of the nature "GitHub is broken. HELP!" and really be some person who did not set the origin before pushing.

They paid $7.5 billion for it so they're already spending much more than that if they keep it running for any less than the next thousand years.

Re: Ask HN: My GitHub account got suspended without any notice

#72

Post by opqpo »

ceejayoz wrote: post #37
opqpo wrote: post #32

All big tech companies have a liberal thought police right now. Reddit for example was a place of freedom until 4 years ago and now it's a "1984 as a service". Facebook doesn't even let you express anything except for sharing cute cat videos or ultra liberal views. I wonder if you posted anything that did upset their Gestapo knowingly or unknowingly because it doesn't matter. Maybe you used a variable than contained…

> Facebook doesn't even let you express anything except for ... ultra liberal views. This is absurdly counter-factual.

Just because you can't kill every opinion you don't like and depose every president you don't like and fire every employee who doesn't share your views and close every account on every website that has any different opinion, just like you flagged me doesn't mean it's counter-factual. You liberal extremists the plague of our generation.

Re: Ask HN: My GitHub account got suspended without any notice

#73

Post by luckylion »

varispeed wrote: post #47
Hamcha wrote: post #26

Earlier quoted context omitted.

If you truly wish to avoid this kind of problems you should think about hosting your own platform rather than jumping to the next one. Just because the smaller players haven't done anything bad doesn't mean they wouldn't. Gitea/Gitlab are crazy easy to set-up nowadays, especially with a fully working CI/CD setup (I use Gitea+Drone and I love it, Gitlab comes with its own)

You are essentially shifting the problem from entity to entity and from one domain to another. If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one. If you decide to self host, you should consider multi-cloud cross continent and cross political doctrine cluster.

> If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one.

Yeah, but it's much, much, much less likely than some script at GitHub getting triggered and shutting your account down. And even the cheap hosting providers do have ultra-premium-platinum-support compared to Google, GitHub, Amazon etc.

Re: Ask HN: My GitHub account got suspended without any notice

#74

Post by dragonwriter »

ISL wrote: post #61
MattGaiser wrote: post #35

Earlier quoted context omitted.

The problem is that you wouldn't need a dozen but rather 100+. Support doesn't scale well.

It should at worst scale linearly with user-count and hence, at least in the asymptotic limit, revenue.

> It should at worst scale linearly with user-count

No, front-line support staff might scale that way, but organizational costs scale superlinearly with the size of the bottom of the pyramid, so even if it did, total cost would be super linear with userbase.

Re: Ask HN: My GitHub account got suspended without any notice

#76

Post by fiddlerwoaroof »

the_svd_doctor wrote: post #22
smoothgrammer wrote: post #17

Always do a periodic full off-site cold backup of all your GitHub repos. It's very easy to script and should compress down very small.

Is there an easy way to do that ? Some script available somewhere ?

What I do is run Gitolite in a cheap VPS and then use https://github.com/miracle2k/gitolite-simple-mirror to automatically mirror the gitolite repositories to github and gitlab.

Re: Ask HN: My GitHub account got suspended without any notice

#77

Post by awakener62 »

varispeed wrote: post #47
Hamcha wrote: post #26

Earlier quoted context omitted.

If you truly wish to avoid this kind of problems you should think about hosting your own platform rather than jumping to the next one. Just because the smaller players haven't done anything bad doesn't mean they wouldn't. Gitea/Gitlab are crazy easy to set-up nowadays, especially with a fully working CI/CD setup (I use Gitea+Drone and I love it, Gitlab comes with its own)

You are essentially shifting the problem from entity to entity and from one domain to another. If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one. If you decide to self host, you should consider multi-cloud cross continent and cross political doctrine cluster.

I've had to resort to this I have 2 CentOS servers at the office. One running Gitlab CE the other running Gitlab Runner. We can't risk getting burned by Github or Gitlab if we forget to use the correct words in repos.

Switching domain registrar and re-routing DNS is a simple and cheap thing if it ever becomes necessary.

Re: Ask HN: My GitHub account got suspended without any notice

#78

Post by jlokier »

save_ferris wrote: post #29
jtolds wrote: post #15

Incidentally, what terrible GitHub support that the best way to resolve this is to get help from Twitter or front page here.

This is true of far too many major platforms. The only way to get resolution is to yell as loudly as you can on social media or forums and hope it goes viral. Truly terrifying how integral the internet has become and yet due process is nowhere to be found.

I was blocked from my bank account for a week, with my outgoing rent stuck in it.

Support (chat only) was mostly unavailable and would disappear before answering, or ask me for things at times I was asleep and be gone when I woke, or send me around in circles.

After some research I picked up that their Facebook team was much better than customer services. So I DM'd someone in the bank's Facebook team, and my account was unblocked within 20 minutes.

Re: Ask HN: My GitHub account got suspended without any notice

#79

Post by BillSaysThis »

opqpo wrote: post #72
ceejayoz wrote: post #37

Earlier quoted context omitted.

> Facebook doesn't even let you express anything except for ... ultra liberal views. This is absurdly counter-factual.

Just because you can't kill every opinion you don't like and depose every president you don't like and fire every employee who doesn't share your views and close every account on every website that has any different opinion, just like you flagged me doesn't mean it's counter-factual. You liberal extremists the plague of our generation.

If your assertion were true I wouldn't have needed to block long time friends who continually post opinions such as yours.

Re: Ask HN: My GitHub account got suspended without any notice

#80

Post by mariopt »

I've seen similar stuff happening when trying to block spammers. I worked for a major publishing company and we had an issue with the comments, too many spammers. After a review it has easy to see that 90% of the ip address came from India, blocking India was an easy fix although it is unfair for good citizens.

Google your office IP address, maybe it got listed on some spam forum and GitHub and others used it.

Given you have sponsors, this is a pretty big mistake on their behalf. Probably just a mistake, hope they restore your account.

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