That's pretty bad, something for startups to keep in mind if they plan to use Github for their company I guess.
At our shop we are happy using Github Enterprise. There may be something unstated in this page's story.
Ask HN: My GitHub account got suspended without any notice
41–50 of 279 posts
Re: Ask HN: My GitHub account got suspended without any notice
#42Earlier quoted context omitted.
This seems to be a common problem around the tech industry as a whole. What would it really cost them to have even just half a dozen decent people running around doing support. I am sure they will be busy very quick too but it will help to maintain GitHub as a community focused site that aims to keep you productive after all git is a productivity enhancement utility.
The problem is that you wouldn't need a dozen but rather 100+. Support doesn't scale well.
Why would hiring 100+ customer support reps be a problem for Microsoft?
Re: Ask HN: My GitHub account got suspended without any notice
#43I'm sorry to break it to you. But that's basically want you agreed to by accepting their terms of service: "GitHub has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. GitHub reserves the right to refuse service to anyone for any reason at any time." https://docs.github.com/en/github/site-policy/github-te…
> A common moral flaw I see in individualist cultures is thinking that "they gave consent" is a good reason to intentionally do something harmful to someone. https://twitter.com/technocrypto/status/1283038543577788417
Well, I would like to point out that the right move here would be to call out this clause in the terms of service. One could even try to take legal action in some countries that have civil right measures against such clauses.
But no, instead one runs around and starts a petition.
Re: Ask HN: My GitHub account got suspended without any notice
#44If you’re doing anything mission critical on GitHub (or even if you aren’t), I highly recommend hosting your own Gitea or GitLab server and, at the very least, use it to mirror to or from your Github repos.
Gitea is very lightweight and simple to manage. I use mine as my primary server for personal projects and mirror them to my GitHub account for the network effect. I also have my server mirroring several upstream projects from GitHub to run my Drone build server against, but it also makes sure I can access them should anything happen to the upstream or to my account.
Re: Ask HN: My GitHub account got suspended without any notice
#45More proof that anyone that trusts a cloud service for absolutely mission critical infrastructure for a business like source control should reconsider. And I'm not saying this to attack OP in any way.
But everyone should have a system to take backup of their org accounts on GitHub and other services if thats what you use. You don't want the apocalypse scenario that the service bans you and now you are all scrambling to find the latest copies on your PCs.
Re: Ask HN: My GitHub account got suspended without any notice
#46Earlier quoted context omitted.
This seems to be a common problem around the tech industry as a whole. What would it really cost them to have even just half a dozen decent people running around doing support. I am sure they will be busy very quick too but it will help to maintain GitHub as a community focused site that aims to keep you productive after all git is a productivity enhancement utility.
The problem is that you wouldn't need a dozen but rather 100+. Support doesn't scale well.
Regardless, a dozen is a good starting point.
Re: Ask HN: My GitHub account got suspended without any notice
#47It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?
If you truly wish to avoid this kind of problems you should think about hosting your own platform rather than jumping to the next one. Just because the smaller players haven't done anything bad doesn't mean they wouldn't. Gitea/Gitlab are crazy easy to set-up nowadays, especially with a fully working CI/CD setup (I use Gitea+Drone and I love it, Gitlab comes with its own)
You are essentially shifting the problem from entity to entity and from one domain to another. If you self host your repository, your hosting provider can pull the plug and you essentially end up in square one. If you decide to self host, you should consider multi-cloud cross continent and cross political doctrine cluster.
Re: Ask HN: My GitHub account got suspended without any notice
#48It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?
I think you should be first asking how easy is it to get free support from GitLab.
For GitLab.com maybe that’s a question, but nobody is going to ban me from my self-hosted service.
Re: Ask HN: My GitHub account got suspended without any notice
#49It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?
I've avoided MSFT like the plague for 5 years. When they bought LinkedIn, deleted account. When they bought GitHub, stated using BitBucket. Same with Google. When they went to the dark side I moved to FastMail and DDG. Long story short: don't give your time and money to evil corporations.
I'm sure this has nothing to do with Microsoft.
Re: Ask HN: My GitHub account got suspended without any notice
#50Wait you can get sponsors on github?
Yes I got 3 sponsors!