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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#231

Post by smabie »

akkartik wrote: post #75

More on the environmental effects of airpods: https://www.vice.com/en_us/article/neaz3d/airpods-are-a-trag... That they're unreliable is just the icing on this sandwich.

That article is so ridiculous and over the top I have a hard time even taking it seriously:

"People in working or impoverished economic classes are responsible for the life-threatening, exhaustive, violent work of removing their parts from the ground and assembling them. Meanwhile, people in the global upper class design and purchase AirPods."

I mean, yeah, I guess so?

Re: The AirPods Pro “Rattlegate”

#233

Post by leokennis »

I always wonder with "gates" like this: how many people (what percentage) are affected?

For example, I never had an issue ever with my AirPods Pro since I bought them six months ago. Does that make me the outlier? Or is it just that 1% have issues, but they are very vocal about it (for understanable reasons)?

Re: The AirPods Pro “Rattlegate”

#234

Post by WildGreenLeave »

foobarbazetc wrote: post #9

I have this exact issue. The “fix” was to never use either NC or transparency. Just park it on the middle option. I really dislike this product.

There is a middle option? I've only been able to find out about the 'NC' mode or transparency, switching between them is holding the 'stick' of the Airpod for a few seconds.

Re: The AirPods Pro “Rattlegate”

#235

Post by noir_lord »

leokennis wrote: post #233

I always wonder with "gates" like this: how many people (what percentage) are affected? For example, I never had an issue ever with my AirPods Pro since I bought them six months ago. Does that make me the outlier? Or is it just that 1% have issues, but they are very vocal about it (for understanable reasons)?

Disatisfied people tend to be more vocal.

Something I learnt many years ago when I worked in sales was that a happy customer might tell one or two people but a pissed off one will tell everybody.

That said it doesn't negate the underlying issue if it's a real one.

Re: The AirPods Pro “Rattlegate”

#236

Post by Canadauni »

shifto wrote: post #223
deathanatos wrote: post #210

> Support agreed that this is a problem and sent a new AirPod. I've had this problem with companies, too. I owned a Belkin router. If the microwave was on, WiFi devices "connected" to the router would lose the connection. The router's front panel LED would go from green to red. When the microwave was done, sometimes the WiFi would recover … sometimes it wouldn't. Support agreed that this was a problem and sent me a n…

I'd also check my microwave if I were you. They shouldn't be leaking so much as to interfere on a home wifi signal.

Yah this sounds like a leaky microwave interfering with the 2.4GHz band. I've had it happen with older microwaves in university housing interfering with the ubiquiti APs that they had on site.

Re: The AirPods Pro “Rattlegate”

#237

Post by andrei_says_ »

mnd999 wrote: post #228
an_opabinia wrote: post #185

Earlier quoted context omitted.

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

Once they’ve acknowledged a major fault, yeah. But until then it’s denial and nonsense and stupidity. My last Mac was a 2007 MBP - the one with the melty GPU. It’s actually still functional on the third board but the fuss and nonsense around getting the first two replaced when everyone knew there was a common fault (except Apple apparently) was pretty pathetic.

Is there still a way to get that fixed by Apple?

Re: The AirPods Pro “Rattlegate”

#238

Post by myopenid2 »

xnyan wrote: post #83
egypturnash wrote: post #35

picks up her trusty B&O earbuds and kisses them Never need to worry about charging them, soft replacable rubber cups fit into my asymmetrically-sized earholes, they're always there waiting in my bag on the rare occasion I want to use them, I am gonna be so sad when my 6s breaks and I have to replace it with either an Android phone or an iPhone with no audio jack, maybe I'll just get one of those lightning⟷audio adapt…

Cables. It's fair if they are not a problem for you, but they are for me and getting rid of them is a gamechanger. I move around a lot all day, most days. They were constantly getting caught in things throughout my day and pulling at my ear in a very unpleasant way, or got caught snagged on something like ladder I'm climbing and would go flying out of my ears. Hatred. Airpods (not pro) are fantastic for what they are…

Just grab a regular Bluetooth earphones then. Those $20 ones may seem to be too good to be true, but they work and sound great, and you can replace them on a whim if they do die.

Source: owns a cheapass Soundpeat.

Re: The AirPods Pro “Rattlegate”

#239

Post by bestnameever »

lmilcin wrote: post #128
personlurking wrote: post #62

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

Apple wouldn't let me return (for store credit) or exchange a gift I received without a gift receipt despite me being able to provide the purchaser and the location of the purchase.

The item was brand new and still sealed.

Re: The AirPods Pro “Rattlegate”

#240

Post by mgoetzke »

lmilcin wrote: post #128
personlurking wrote: post #62

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

Well I have a broken Apple Pencil and now way to repair it or at least more cheaply replace it. The nearest Apple store is hours away (and another few hours of queuing up waiting for temperature measurements of all customers) and sending it in is not allowed.They did tell on the phone in a roundabout way they would replace it for about half the cost.
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