Interesting, I have noticed the same issue this week :'(
The AirPods Pro “Rattlegate”
41–50 of 473 posts
Re: The AirPods Pro “Rattlegate”
#42This happened to me four times in four months. Every time, it appeared one of the microphones was broken, because I would hear a buzzing, rattling, or clicking noise when in transparency or noise-canceling mode. The current set have both been good for a two or three months.
At least Apple has great service. When the Apple store was open I could just walk over there and get the broken AirPod swapped in minutes. After lockdown I needed to call Apple support and get them to mail me one, which would take a few days to show up.
Re: The AirPods Pro “Rattlegate”
#43I contacted apple support and got a new pair. Free (with credit card hold until I sent the defective pair back). So far so good. But if it happens again... yeah not sustainable.
My guess is that Apple can replace them 7 times and still be ahead profit-wise.
My guess is that the damage to Apple's brand name that occurs with each replacement is larger than the cost of replacing the product.
I once had an expensive brand of computer mouse. After eight months the mouse failed. Later I bought another mouse from the same brand. The mouse failed after 14 months. I stopped buying from the brand. The same thing can happen to Apple, and they need to be careful about the quality of the products they sale when they charge premium prices.
Re: The AirPods Pro “Rattlegate”
#44I have this exact issue. The “fix” was to never use either NC or transparency. Just park it on the middle option. I really dislike this product.
Is there a hardware piece physically rattling inside? Or is this a software issue?
I have the new airpods but haven't had any issues (besides a single airpod sometimes not syncing with my phone at first). For what it's worth, I rarely ever use the mic.
Re: The AirPods Pro “Rattlegate”
#45My left AirPod pro began rattling. It's obviously annoying/upsetting that this is an issue, but AppleCare+ support was awesome. I chatted with Apple on a Thursday and on Friday I had a new left AirPod Pro via overnight mail. No cost to me.
Re: The AirPods Pro “Rattlegate”
#46This happened to me four times in four months. Every time, it appeared one of the microphones was broken, because I would hear a buzzing, rattling, or clicking noise when in transparency or noise-canceling mode. The current set have both been good for a two or three months. At least Apple has great service. When the Apple store was open I could just walk over there and get the broken AirPod swapped in minutes. After…
Also can use the apple support app
Re: The AirPods Pro “Rattlegate”
#47Does anyone know a workaround for having to switch microphone to Internal on MacBook Pro every time you connect AirPods Pro to avoid terrible sound quality?
I have this same issue with my Sony headphones.
1. Open Utilities -> Audio Midi Setup 2. In the left pane click + and add a new aggregate device 3. Add your internal mic to the aggregate device 4. Go to System Preferences -> Sound and select the aggregate device as your input
Unlike the 'raw' internal mic device this one should stay active when you disconnect / connect your headphones.
I've never found a better solution than this :( Kind of shocking that this is required - but it works.
Re: The AirPods Pro “Rattlegate”
#48I'm having this same issue. Thinking of sending mine in as well.
Re: The AirPods Pro “Rattlegate”
#49Oh nice, mine are getting delivered tomorrow!
Re: The AirPods Pro “Rattlegate”
#50Antidotally I am a heavy airpod pro user, averaging seven hours a day. I have two pairs so one is always at full power. I have not experienced this problem.