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First time the issue started after 6 months of use. The second time was within a week of the original replacement. All good so far after the second replacement (about a month).
Fortunately Apple makes the replacement process easy.
I contacted apple support and got a new pair. Free (with credit card hold until I sent the defective pair back). So far so good. But if it happens again... yeah not sustainable.
Does anyone know a workaround for having to switch microphone to Internal on MacBook Pro every time you connect AirPods Pro to avoid terrible sound quality?
Apple will replace your AirPod Pros if you have this problem. You can submit the request online and they will just send you a new pair. Most likely you fall under the support warranty period, and it will be at no cost to yourself.
Meanwhile my regular Airpods are still working like a charm.
Apple will replace your AirPod Pros if you have this problem. You can submit the request online and they will just send you a new pair. Most likely you fall under the support warranty period, and it will be at no cost to yourself.
In the article the writer says that they've had to do multiple replacements so far, and having to get replacement AirPods every several months isn't sustainable or convenient.
I've gotten both my left and my right Airpod pro replaced on different occasions. My right one after 4 months and my left one 1 month later. So far, all of my friends/coworkers that own the pro's also got them replaced at some point within 6 months, or are dealing with the 'Rattlegate' issue. I am blown away by the quality of the pro, both positive and negative. How is it that we are all paying $280 and still have to…
I have this exact issue. The “fix” was to never use either NC or transparency. Just park it on the middle option. I really dislike this product.
For me this issue persists even in all the other "modes". The support chat advised me to take off the rubber tips and try them without for testing and it didn't make any rattle noises then. I don't really understand how that can be the reason.
It’s a mess.
I've had my pair replaced for this too. It seems to be an issue with the NC mics. When neither NC nor Transparency are on, I didn't get the issue. Apple will do an Express Replacement (2-day new pair, _then_ you mail old pair back) which is nice.