The AirPods Pro “Rattlegate”

dont have AirPods but had over the ear headphones that had similar rattling issues that were just the result of a small hair getting through the mesh and interacting with the driver

Re: The AirPods Pro “Rattlegate”

#5

Post by valine » Mon, Jul 13, 2020, 10:18 PM UTC

I was just on Apple's support page for this exact issue. I ordered my pros on launch day so I was hoping it was a quality control issue from the first batch.

One thing I've noticed is that the rattling noise goes away if I disable noise cancellation. It seems to be an issue with the NC microphones.

Re: The AirPods Pro “Rattlegate”

#6

Post by dijit » Mon, Jul 13, 2020, 10:19 PM UTC

I have this issue; have been waiting for the apple stores to re-open, wasn't aware it was wide-spread.

Re: The AirPods Pro “Rattlegate”

#7

Post by sprite » Mon, Jul 13, 2020, 10:22 PM UTC

Does anyone know a workaround for having to switch microphone to Internal on MacBook Pro every time you connect AirPods Pro to avoid terrible sound quality?

Re: The AirPods Pro “Rattlegate”

#8

Post by aqme28 » Mon, Jul 13, 2020, 10:22 PM UTC

I've been noticing this on one of mine lately. I didn't realize it was so widespread. Good to know I'm not the only one.

Re: The AirPods Pro “Rattlegate”

#9

Post by foobarbazetc » Mon, Jul 13, 2020, 10:23 PM UTC

I have this exact issue.

The “fix” was to never use either NC or transparency. Just park it on the middle option.

I really dislike this product.

Re: The AirPods Pro “Rattlegate”

#10

Post by rememberlenny » Mon, Jul 13, 2020, 10:24 PM UTC

Apple will replace your AirPod Pros if you have this problem. You can submit the request online and they will just send you a new pair. Most likely you fall under the support warranty period, and it will be at no cost to yourself.