> I feel that it is one of the few companies that has kept their product simple and streamlined
I'm a longitme paid Dropbox user for personal things and I have the exact _opposite_ feeling.
I want Dropbox to a be a single folder that is always synced perfectly to anywhere the app is. Things like link sharing, API access, "smart sync", etc are nice bonuses.
But, they had VC money (and are now public). They couldn't have been content with a complete product, there always needed to be _more_. I'm a paying user, but I still have "pay us more!" banners. They want me to connect my calendar [1]. They want me to use their writing suite with my (nonexistent) team. Their mac app has become increasingly invasive over the years. [2]
I constantly feel "left behind" by them as a customer. Their product motivation so far from the reason I joined them. Each year as my renewal date looms, I look for reasonable alternatives. Ultimately it has the best syncing and I've stuck with it, but I'd almost pay extra to get rid of all the extra junk that's "integrated" with the service now. Just sync my files.
[1]: https://cdn.zappy.app/b874d95cff539ec74d76e9dcd8679dad.png
[2]: https://applehelpwriter.com/2016/07/28/revealing-dropboxs-di...