Earlier quoted context omitted.
The solution to that is using google maps or Apple Maps or duck duck go or a phone book. If people don’t understand that a middleman adds cost as an adult, then that is an education issue.
"The solution is high-resistance individual actions to address a situation with no societal benefit created by a company with more money than you can even begin to visualize." This is the sort of thing one says to either feel very, very clever about themselves or because they don't want things fixed . Which is it?
If people want to give their money to middlemen because they are too lazy to call or use a search website, that is their problem. We don’t need laws around every single idiotic behavior people do, and if they find value in paying an app maker an extra $10, so be it. I’ll continue to do the common sense thing and spending 30 seconds calling them because I can’t afford $10 to door dash for what is a useless service to me.
How much money they may or may not have is irrelevant.