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Linear – A fast issue tracker

linear.app

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161–170 of 230 posts

Re: Linear – A fast issue tracker

#161

Post by whichquestion »

I found the app to be gorgeous and well designed. Very smooth. I would go as far as considering this over JIRA.

Only thing I’m not really keen on is the sign in with the google account. I’d rather pay to have an account than have to sign up with google.

Sign in with regular email doesn’t really work either, because it never gives you a way to create a password, it just sends a code to your email. If I want to login from a different computer with same email, I can’t unless I sign in with a google account.

Re: Linear – A fast issue tracker

#162

Post by almostdeadguy »

jiveturkey wrote: post #126
Benjammer wrote: post #48

Earlier quoted context omitted.

Slightly OT thought, but related to ticket tracking systems and the idea of reduced backlogs: As we move more and more towards ubiquitous "Product Orgs," separate from engineering, I think we're seeing backlogs just explode in size at most places. People need to realize that a large engineering backlog has a lot of negative effects on the SDLC (& velocity) as a whole. I wish more people would embrace heavy-handed WIP…

yes. engineers almost always make poor product decisions if the customer is not also an engineering team, in my (vast) experience. this is because engineers aren't product experts. and if the customer is an engineering team, then engineers mostly make mediocre decisions, typically because of poor incentives (gaming story points). in every company i've been at that is larger than a handful of people that all know each…

You're not wrong about incentives, but an org where PMs have fully segregated duties from devs is exactly the organizational context that breeds disconnected engineers juicing their burndown chart. I mean what do you think is the predictable outcome from a PM whose main job is googling his competitors and stuffing high fantasy JIRA tickets in the engineering backlog based on his mystic customer divinations. Neither of these people has made contact with a customer in their lifetime.

Re: Linear – A fast issue tracker

#163

Post by erichurkman »

ulisesrmzroche wrote: post #153

I don’t see the value add. I work at a place with 1000+people using Jira. No one complains about the performance. There’s really nothing here I can make a case to the managers about. It does look nice but thats not enough. I think there’s room for an opinionated issue tracker, Jira is like everything and the kitchen sink and people make their own rules.

There are already a number of opinionated issue trackers, like Clubhouse and Pivotal Tracker.

Re: Linear – A fast issue tracker

#164

Post by justsomedood »

enra wrote: post #9

Founder here. Here to answer any questions you might have. We built Linear as we’re frustrated the practices and the available tools when it came to managing software projects. On the product, we especially tackled the performance problem. Everything is synced to the client and we sync just delta packages between the cloud and client as changes happen. This way all actions a happen instantly and navigating around the…

We have been using Linear at work, but at times loading a page can be dirt slow at 30+ seconds or more in Firefox. Once he page loads interactions are fairly quick, but the page loads times for me make it hard to load an issue to look at the comments so I use them less frequently now.

Re: Linear – A fast issue tracker

#165

Post by pfista »

enra wrote: post #93
Lightbody wrote: post #79

We started using Linear a couple weeks ago and overall we're very happy. There is no doubt that @tyre's points about a "reset" being part of the reason folks like new issue trackers. But setting aside the "reset" we got (our backlog from other tools wasn't _that_ big), we really enjoyed the speed and accessibility (ex: desktop app, keyboard shortcuts, etc). I recommend folks give it a try. My only feedback to the Lin…

Thanks! It's a balance we need to strike, we also looking what would the best way to ask people to upgrade. We have bit too many recently, so we put a hold on new releases for now.

I've also thought about how many updates have been coming through lately. I love the velocity, but not the notification. Maybe there is a less obtrusive way of updating regularly?

Re: Linear – A fast issue tracker

#166

Post by voz_ »

One of the founders of this thing was my first EM at Uber. He was (and is) a very strong engineer, and a great overall guy. Huge kudos, and I wish him the best success. If you wanna put your money in a company started by decidedly not-scumbags, this is the place.

Re: Linear – A fast issue tracker

#167

Post by dathinab »

tbrock wrote: post #78
ghshephard wrote: post #68

Earlier quoted context omitted.

Not sure what happened to you - but speaking anecdotally, but from someone who logs into Jira Cloud every day, and spends 20-30 minutes interacting with the interfaces over 8-10 hours a day, and has done so for the last 3 years - it's had a handful of outages, nothing that really rose to the level of being memorable though (and less than any internal issue tracker I've worked with) - and the performance is, fine? I m…

Ours JIRA instance took multiple seconds to load modals. Think 5+ seconds. It was miserable. I would have gladly paid more for faster speed but it turned out the APIs were blazing fast and it was the JS that was slow. Not sure how we have had such different experiences. Seems impossible that your JS was executed that much faster than mine. I was using chrome FWIW.

Might be a problem with customization.

THE main problem with JIRA is people breaking it with customization in one way or another.

Or put is on very slow, high network latency servers...

EDIT: Just to be clear, JIRA is never fast. But can be usable if you are not super sensitive to small latency.

Re: Linear – A fast issue tracker

#168

Post by thayne »

tyre wrote: post #3

We've been using Linear for a couple months. It's kind of like Superhuman in that the primary benefit is hotkeys. Otherwise it is an issue tracker. I think the reason we see a steady stream of new issue trackers is that teams are trying to fix with software what are people problems. New issue trackers feel faster for the same reason switching browsers tends to feel faster—you're getting rid of all of the crap you pil…

I think the issue with issue trackers is that every organization has it's own way of tracking issues. So issue trackers often try to do everything for everyone, and end up being at most mediocre for most users.

Re: Linear – A fast issue tracker

#170

Post by winrid »

enra wrote: post #9

Founder here. Here to answer any questions you might have. We built Linear as we’re frustrated the practices and the available tools when it came to managing software projects. On the product, we especially tackled the performance problem. Everything is synced to the client and we sync just delta packages between the cloud and client as changes happen. This way all actions a happen instantly and navigating around the…

What's the architecture behind the near-realtime updates? How do you handle fanout/scaling?
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