Live data from Hacker News

Amazon establishes new Counterfeit Crimes Unit

blog.aboutamazon.com

171–180 of 247 posts

Re: Amazon establishes new Counterfeit Crimes Unit

#171
post #63

Earlier quoted context omitted.

You're sure it was not a storage condition or age issue? I think you might be right in your theory that it was made by the correct company but intended for a different market and was made with a different formulation. Perhaps there's some arbitrage opportunity there. I guess I don't understand why someone would try to counterfeit something like cereal. Seems like it would be hard to get enough scale to make it worth…

> I guess I don't understand why someone would try to counterfeit something like cereal. Seems like it would be hard to get enough scale to make it worth the effort, given the low per-unit profit. Cereal is cheap, like really cheap, and name brand cereals like Raisin Bran go for nearly $9 a box. If you've ever been in a discount store, or a liquidator with a consumer facing outlet, tons of counterfeit food, toiletrie…

In what area do they go for $9/box? I've never seen them for more than $5, and you can frequently get them on sale for $2...

Re: Amazon establishes new Counterfeit Crimes Unit

#172

Earlier quoted context omitted.

Here is one (plus the story of a defective product lawsuit behind it). A water slide. The type that bolts down into concrete for use with pools. If the first thing in your mind is...isn’t that something from the 70’s/80’s...yes it is. So the counterfeiter must have molded the entire slide (complete with the company logo that was embossed into the slide itself) thing is that company was dissolved back in the 80’s. So…

> One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior. IIRC at least one person (probably more) has died already from counterfeits on Amazon. I read one where I guy died in a motorcycle crash, it was found that his helmet (which he bought off Amazon) was a fraud and wasn't/didn't meet DOT…

I believe I've heard of electrical fires from counterfeit electronics that had fake UL and/or CE stickers on it.

Amazon is being promiscuous. They don't appear to care where the product came from, as long as its cheap. There are almost no categories where a 'too good to be true' price doesn't mean something illegal was going on. Either those aren't real products, they were stolen (how is it we never talk about that scenario), or someone made a huge mistake and is reselling them at a loss.

Only one of those is good for news for consumers, and it's still predatory.

Re: Amazon establishes new Counterfeit Crimes Unit

#173

The categories of things that I've received counterfeit versions of on Amazon have been truly mind-blowing. It's been replacement HEPA filters, cat toys, even breakfast cereal. It's not just earphones/mics, batteries, usb cables, flash drives, extension cords, and other electronics. Who counterfeits breakfast cereal??? I've had this issue with both Quaker Oats and Raisin Bran. The scale of fraud is magnificent. And i…

Here is one (plus the story of a defective product lawsuit behind it). A water slide. The type that bolts down into concrete for use with pools. If the first thing in your mind is...isn’t that something from the 70’s/80’s...yes it is. So the counterfeiter must have molded the entire slide (complete with the company logo that was embossed into the slide itself) thing is that company was dissolved back in the 80’s. So…

> One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior.

Amazon has been sued many times over similar things. The precedent is very strong. They win every case because they are not the seller. Unless the law changes, there is little hope of this happening like you expect.

Re: Amazon establishes new Counterfeit Crimes Unit

#174

Earlier quoted context omitted.

> One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior. IIRC at least one person (probably more) has died already from counterfeits on Amazon. I read one where I guy died in a motorcycle crash, it was found that his helmet (which he bought off Amazon) was a fraud and wasn't/didn't meet DOT…

I definitely had a ladder I bought on Amazon collapse when I was using it. It’s dumb luck that I didn’t fall off.

Was the ladder counterfeit, or just crappy?

Re: Amazon establishes new Counterfeit Crimes Unit

#177
post #166

Earlier quoted context omitted.

About 6 years ago I ordered a $150 graphing calculator from Amazon, 'Shipped and sold by Amazon' or whatever the actual phrase was, and iirc there were no 3rd-party sellers for the item. The calculator came in two versions with software differences as well as a different accent color on the hardware to differentiate. I ordered the one with the extra software but instead got the one with the cheaper color and firmware…

I can suggest another likely culprit for your wrong calculator: its barcode got broken/lost. Everything is tracked by barcode. If it doesn't have a barcode matching what's expected, it doesn't exist anymore. Scratch a barcode the wrong way or mark it wrong, it loses it's ability to be scanned. It gets found, but what is it, inventory-wise? The folks solving these problems, they're trained but some are better than oth…

That doesn't explain the cheap calculator in the packaging of the expensive one. I mean the branded plastic blister pack that the calculators are directly packaged inside, not some box that is used during the shipment to/from Amazon.

Re: Amazon establishes new Counterfeit Crimes Unit

#178

Earlier quoted context omitted.

Here is one (plus the story of a defective product lawsuit behind it). A water slide. The type that bolts down into concrete for use with pools. If the first thing in your mind is...isn’t that something from the 70’s/80’s...yes it is. So the counterfeiter must have molded the entire slide (complete with the company logo that was embossed into the slide itself) thing is that company was dissolved back in the 80’s. So…

> One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior. Amazon has been sued many times over similar things. The precedent is very strong. They win every case because they are not the seller. Unless the law changes, there is little hope of this happening like you expect.

Amazon is a direct beneficiary though. I’m not sure why they are not the seller. In that case can’t they just setup shell companies to sell shoddy, fake, or illegal items, take 99% of the profit, and claim they are not the seller?

Re: Amazon establishes new Counterfeit Crimes Unit

#179

Earlier quoted context omitted.

Here is one (plus the story of a defective product lawsuit behind it). A water slide. The type that bolts down into concrete for use with pools. If the first thing in your mind is...isn’t that something from the 70’s/80’s...yes it is. So the counterfeiter must have molded the entire slide (complete with the company logo that was embossed into the slide itself) thing is that company was dissolved back in the 80’s. So…

> One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior. IIRC at least one person (probably more) has died already from counterfeits on Amazon. I read one where I guy died in a motorcycle crash, it was found that his helmet (which he bought off Amazon) was a fraud and wasn't/didn't meet DOT…

There is all sorts of generic rock climbing gear on Amazon that is genuinely dangerous. Climbing forums have plenty of people recommending never to buy gear on Amazon, but I can’t help thinking of the thousands of people buying these things who have no idea.

The negative reviews for some of the cheap climbing harnesses on Amazon are frightening...stitching coming undone, buckles that don’t work, obviously fake safety certification labels, and more. These are critical life safety devices that are impossible for individuals to evaluate for effectiveness on their own. To sell (or to allow to be sold on your platform) these kinds of products to which people trust their lives, with forged safety certifications, is unconscionable.

Re: Amazon establishes new Counterfeit Crimes Unit

#180

The categories of things that I've received counterfeit versions of on Amazon have been truly mind-blowing. It's been replacement HEPA filters, cat toys, even breakfast cereal. It's not just earphones/mics, batteries, usb cables, flash drives, extension cords, and other electronics. Who counterfeits breakfast cereal??? I've had this issue with both Quaker Oats and Raisin Bran. The scale of fraud is magnificent. And i…

Can anyone clarify how they found out their purchases were counterfeit (e.g. if I buy a Bose product "Sold By" Bose, it could be a counterfeit?)? As someone who purchases things from Amazon and only care about if they work or not, I haven't had much an issue. If I've been loading up on counterfeits, it doesn't seem to have been a problem.

I bought a Bose headset from a third-party seller on Amazon in 2017-12. The sound quality was poor. The computerized voice had a non-native English accent. The Bose iOS app would not connect to it.

I emailed Bose. They asked for the serial number and photos. They said "Yep, it's fake." That was all. They didn't even want to know who sold it to me. Amazon support also did not seem to care. They just told me to send it back.

Post reply on HN