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You download the app and it doesn’t work

youdownloadtheappanditdoesntwork.com

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Re: You download the app and it doesn’t work

#91

Post by donmcronald »

hakcermani wrote: post #11

Good start with compiling the list .. a couple more .. AirBnb, All airline apps. Maybe they have contracts with the big guys for some lump sum deal, or maybe they are just letting them go as they have to ... We developers already pay for the subscription, WWDC, a shiny iPhone / MBP every couple of years (to test and develop the new features :(, learn a language and sdks just for the Apple world - We Devs need Apple f…

Getting 30% from the whales and scammers is worth too much and a bit of bad PR or the loss of good apps isn't going to change that. They need the big players like Netflix, but after that scummy, high margin, do nothing, trash apps are the best for profits.

Re: You download the app and it doesn’t work

#93

Post by mns »

bsaul wrote: post #73
mns wrote: post #49

So nice for the people of Basecamp to be fighting the good fight for everyone and the small developers. It’s not like they were perfectly fine with the system as long as it didn’t affect them, being one of the “famous” companies out there, while independent developers and small start-ups had to deal with this for years and years. I was excited about hey before, and even though I don’t agree and don’t like the way the…

I suppose you’re not affected by app store policies. Otherwise you’d be extremely grateful to DHH to step up and fight publicly, instead of trying to deal with apple in private or just cave in. It has never felt so close to actually breaking up apple tight grip on its developer community, and it’s all thanks to him.

Because they are being ridiculous already. It’s one thing to help developers and try to bring up their stories and issues with the App Store, it’s another thing to come up with ridiculous examples (Tesla, banking apps, AirBnB and so on, that have nothing to to with SaaS, subscriptions and IAP) and this insane campaign for their own product.

Re: You download the app and it doesn’t work

#94

Post by tootie »

MattGaiser wrote: post #53

One of the problems is that as a consumer, I like the features Apple implements with this. I can just use Apple Pay instead of handing over my credit card. Don't want a subscription? No complicated process. No need to call a number. No need to email anyone. I just click to cancel and I am done. As lousy as this is, the consumer experience is dramatically improved.

I disagree about the value of the ecosystem but that's just personal taste. From an economic perspective, Apple is raking in cash and it only investing part of it back into feature development. They're 30% in-app purchase rent could just be 15 or 20% and they'd still be able to easily fund their UX teams. They're not charging what they need to operate, they're charging as much as the market can bare. And the market can bear a lot because users allow it.

Re: You download the app and it doesn’t work

#95

Post by Will_Do »

hakcermani wrote: post #11

Good start with compiling the list .. a couple more .. AirBnb, All airline apps. Maybe they have contracts with the big guys for some lump sum deal, or maybe they are just letting them go as they have to ... We developers already pay for the subscription, WWDC, a shiny iPhone / MBP every couple of years (to test and develop the new features :(, learn a language and sdks just for the Apple world - We Devs need Apple f…

Yea this is probably the best year to introduce unpopular, rent-seeking rules. You'll never be forced to see any of these people in person and the government has enough on its plate to even consider thinking about anti-trust issues.

I'm confused why they don't rip the bandaid off and just charge everyone at the same time though. Charging Tesla 30% probably isn't feasible but this seems like an ideal time to introduce fees for all companies that are currently allowed exemptions (Netflix, Lyft, Airbnb, Uber, Audible, Airlines etc). Yes they could put up a fight but at least some of them would cave.

Until the government gets involved, they are totally allowed to selectively and arbitrarily enforce the rules. Banning Hey but not Netflix just makes them look like hypocrites and makes them less money. Seems like the worst of both worlds.

Re: You download the app and it doesn’t work

#96

Post by coleca »

hakcermani wrote: post #11

Good start with compiling the list .. a couple more .. AirBnb, All airline apps. Maybe they have contracts with the big guys for some lump sum deal, or maybe they are just letting them go as they have to ... We developers already pay for the subscription, WWDC, a shiny iPhone / MBP every couple of years (to test and develop the new features :(, learn a language and sdks just for the Apple world - We Devs need Apple f…

Apple has never had a problem with physical goods not paying the 30%. So WeWork, Tesla, AirBnb, airline tickets, etc would all be fine. The 30% cut was on digital goods as I recall. My last company sold things like gym memberships and bicycle rentals and Apple never had an issue with it. Although they did question us the first time we hit the App Store and the Mac App Store. Once we explained we weren’t selling digital goods we got approved.

Re: You download the app and it doesn’t work

#97

Post by triangleman »

parsimo2010 wrote: post #52

I think there needs to be some distinction between apps that are the main product (or close to it) and apps that support another product (like there is npo point to having the app by itself, you should already have gotten the product/account before downloading the app). I don't know too much about Apple's rules to know if they use that criteria, but it makes sense to me. An app to manage your Tesla makes no sense unl…

The distinction between app and web is blurred and I don't think it's easy to make this distinction.

Can anyone explain why some apps are mobile only, like the Shop app? I have not tried it yet as a result. Also, does Apple take a cut of those sales?

Re: You download the app and it doesn’t work

#98

Post by scubbo »

catalogia wrote: post #89
iwasakabukiman wrote: post #41

Earlier quoted context omitted.

Not just Apple, the entire electronics industry.

TVs used to come with circuit diagrams so that people could repair it themselves at home using standard parts. I've not seen anything like that in many years, even for far simpler appliances.

I feel like that's a disingenuous comparison, given how complex the electronics of appliances must be nowadays (disclaimer: I have absolutely no idea, my experience is strictly at the software level) - but the general principle should still apply to be able to use products that you own in a (non-harmful) way that you choose.

Re: You download the app and it doesn’t work

#99

Post by rbecker »

happytoexplain wrote: post #47
hendzen wrote: post #37

Apple takes a 30% cut of all IAP. Google scrapes info and displays it in widgets above links to the actual content. Google charges trademark holders AdWords ransom to protect searches for their own brands. Amazon kills OSS business models by offering managed OSS services on AWS at an unbeatable cost. Amazon picks off the best performing market place categories with Amazon Basics ‘recommended’ competitors. The list go…

There are so many comments written in this weirdly contradictory tone - I can't tell if you support or oppose the behaviors of these companies.

Comments can do more than just express support or opposition.

Re: You download the app and it doesn’t work

#100

Post by breakfastduck »

hyperpape wrote: post #50

There are a lot of rules lawyers in threads about Hey trying to figure out "tricks" that Basecamp or others could use to avoid the rule. That is not how this works. Apple is not a court, which (usually) plays by well stated rules, and cannot remake those rules at its discretion. No, if you find a "trick" to get around Apple's rules[0], what happens is that you get blocked when they catch you. They might update the ru…

It's a bit of a joke to be honest.

Hey are trying to market an app on the app store as a 'free' app. Not offering sign up also means they don't have to add the 'offers in app purchases'.

So they're advertising the app as free. Even though its $99 a year.

Apples 30% cut is obscene and should be less. But Hey are using a 'free' label to market their app.

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