Live data from Hacker News

Apple rejects appeal from email app Hey

axios.com

51–60 of 338 posts

Re: Apple rejects appeal from email app Hey

#51

This letter is actually astonishing. In this letter Apple: * Chastises them for making free apps in the past * Reminds them they've had to distribute their apps for free (almost as if they should be grateful and now give them some money) * States they would accept their app if it provided unrelated functionality or access to competitor products (who are oddly not subject to the same rules). * Implies that everyone is…

>Reminds they've had to distribute their apps for free

Apple has never had to distribute any application for free since you need to pay $99 per year to have anything listed on the App Store.

Re: Apple rejects appeal from email app Hey

#52

Earlier quoted context omitted.

They don't have a monopoly - you can buy an Android.

That's bullshit, softly put. Google and Microsoft have gotten more heat for doing less monopolistic stuff.

Google and Microsoft control(ed) more of the markets that they operated in: in the 1990s to 2000s what percentage of PCs ran Windows? What percentage of search does Google have?

Apple/iOS currently has less that 20%:

* https://www.strategyanalytics.com/strategy-analytics/blogs/d...

* https://www.counterpointresearch.com/global-smartphone-share...

* https://www.idc.com/promo/smartphone-market-share/vendor

Android, split across multiple manufacturers, has >80%.

Re: Apple rejects appeal from email app Hey

#53
post #5

I don't think picking a fight with Apple as a PR strategy is a good move. The rules on the app store are very clear, if you're charging a subscription for functionality you're providing through an iOS app, that subscription must be available through Apple's payment system. I know people don't like that, but it's not unexpected. So given that Hey knew the rules, it seems a bit manipulative for them to submit their app…

Yet this is a very important problem, apple blocking people from having other app stores, and taking a large 30% cut of the revenue. Showing real harm convinces some people who only see theoretical problems.

Re: Apple rejects appeal from email app Hey

#54

Earlier quoted context omitted.

They don't have a monopoly - you can buy an Android.

That's bullshit, softly put. Google and Microsoft have gotten more heat for doing less monopolistic stuff.

> That's bullshit

Can you buy an alternative product and have nothing to do with Apple's store? Yes. They aren't a monopoly.

Are they a big player? Yes. But they aren't a monopoly. If you don't like it go somewhere else. Vote with your dollars and impressions.

Re: Apple rejects appeal from email app Hey

#55

Earlier quoted context omitted.

If one is able to install software without going into the App Store, then one is also liable to be socially engineered into installing software from outside the App Store. No thanks. Keep iPhones in their walled gardens where they are safe. Androids exist for experimentation.

This IAP policy has nothing to do with security though.

And the many stores we can trust are more important than hypothetical abusers. Hypothetical abusers can be addressed in other ways, for instance Microsoft shuts down malicious servers and entities using lawyers and law enforcement.

Re: Apple rejects appeal from email app Hey

#56
post #43

Probably naive question, but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking? The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms. downvotes: mind explaining why my naive question is not a worthy contribution/question? or if you just disagree, I'm genuinely interested in understanding what I…

Why should they have to spend a month building a whole new iPhone-first onboarding flow and updating their entire app to accept a different subscription provider? Who's to say that if they spend that hundreds of thousands of dollars of developer time Apple won't just knock them down for some other imagined infraction?

Hundreds of thousands of dollars to create in app subscriptions? There are many indy developers that have done that as a one man operation.

Re: Apple rejects appeal from email app Hey

#57

Probably naive question, but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking? The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms. downvotes: mind explaining why my naive question is not a worthy contribution/question? or if you just disagree, I'm genuinely interested in understanding what I…

> The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms

I do not believe Apple's tax for IAP applies for physical goods or services. Only digital products or goods. If those companies are charging more, it might be for another reason.

> 3.1.5 Physical Goods and Services Outside of the App: If your app enables people to purchase goods or services that will be consumed outside of the app, you must use purchase methods other than in-app purchase to collect those payments, such as Apple Pay or traditional credit card entry. Apps may facilitate transmission of approved virtual currencies (e.g. Bitcoin, DogeCoin) provided that they do so in compliance with all state and federal laws for the territories in which the app functions.

> but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking?

They can do this but they are not allowed to inform their customers on the iOS app that the prices are lower elsewhere

> Section 3.1.3(b) Multiplatform Services: Apps that operate across multiple platforms may allow users to access content, subscriptions, or features they have acquired elsewhere, including consumable items in multi-platform games, provided those items are also available as in-app purchases within the app. You must not directly or indirectly target iOS users to use a purchasing method other than in-app purchase, and your general communications about other purchasing methods must not discourage use of in-app purchase.

Re: Apple rejects appeal from email app Hey

#58

Probably naive question, but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking? The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms. downvotes: mind explaining why my naive question is not a worthy contribution/question? or if you just disagree, I'm genuinely interested in understanding what I…

They could, but that'd require them to markup their service from $99 per year to $142 per year without being able to explain to consumers that $142 is not the regular price. So anyone that downloads Hey from the App Store is greeted with $142 and might be put off by it compared to $99.

Re: Apple rejects appeal from email app Hey

#59

Earlier quoted context omitted.

I don't know about Netflix but you can use the Spotify app for free, right? Now from what I understand, Apple says that you can't do anything with the "Hey" app until you get a subscription[1]. Which is then different from the Spotify app. [1] "The Hey Email app is marketed as an email app on the App Store, but when users download your app, it does not work," Apple said in a letter to Basecamp CEO Jason Fried on Thur…

You can’t do anything with Netflix without paying.

Other than a short free trial. Like hey has.
Post reply on HN