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Apple rejects appeal from email app Hey

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Re: Apple rejects appeal from email app Hey

#41
post #6

Earlier quoted context omitted.

That's fine, let me install software without going to the App store.

If one is able to install software without going into the App Store, then one is also liable to be socially engineered into installing software from outside the App Store. No thanks. Keep iPhones in their walled gardens where they are safe. Androids exist for experimentation.

This IAP policy has nothing to do with security though.

Re: Apple rejects appeal from email app Hey

#42
post #5

I don't think picking a fight with Apple as a PR strategy is a good move. The rules on the app store are very clear, if you're charging a subscription for functionality you're providing through an iOS app, that subscription must be available through Apple's payment system. I know people don't like that, but it's not unexpected. So given that Hey knew the rules, it seems a bit manipulative for them to submit their app…

That's the thing, the rules aren't clearly defined, and aren't universally equally enforced and thinking that they are is naive. I've had numerous apps launch without question, then in a subsequent update have gotten rejected for stipulations in the App Store guidelines that I honestly don't remember reading, only to appeal and have the appeal succeed and my update be approved. It is, and always has been, up to the reviewer you get as soon as you get passed the automated binary checks.

Re: Apple rejects appeal from email app Hey

#43

Probably naive question, but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking? The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms. downvotes: mind explaining why my naive question is not a worthy contribution/question? or if you just disagree, I'm genuinely interested in understanding what I…

Why should they have to spend a month building a whole new iPhone-first onboarding flow and updating their entire app to accept a different subscription provider? Who's to say that if they spend that hundreds of thousands of dollars of developer time Apple won't just knock them down for some other imagined infraction?

Re: Apple rejects appeal from email app Hey

#45

Earlier quoted context omitted.

Explain Spotify and Netflix? The Hey app copies Netflix almost exactly, even in the language used for the subscription? How is that very clear for a rule?

I don't know about Netflix but you can use the Spotify app for free, right? Now from what I understand, Apple says that you can't do anything with the "Hey" app until you get a subscription[1]. Which is then different from the Spotify app. [1] "The Hey Email app is marketed as an email app on the App Store, but when users download your app, it does not work," Apple said in a letter to Basecamp CEO Jason Fried on Thur…

You can’t do anything with Netflix without paying.

Re: Apple rejects appeal from email app Hey

#46
It continues to amaze me that Apple is picking this fight the week before WWDC.

We know that the EU is already looking at Apple, and now the US seems to be making noise about it.

And they decide to have this fight.

I usually understand Apple but this one… eludes me.

Re: Apple rejects appeal from email app Hey

#47

From the article > could work within Apple's rules by allowing the app to function as a reader for standard e-mail, while also offering Hey subscriptions This is apple's new stance or is it conventional wisdom for store policy? If only Hey also worked with regular mail all would have been well?

that's what the email that Apple sent them said.

> If you would prefer not to offer users the option of in-app purchases, you could consider having the app function as marketed — an email client that works with standard IMAP and POP email accounts, where customers can optionally configure the Hey Email service as their preferred email service provider.

Re: Apple rejects appeal from email app Hey

#49
post #13

Earlier quoted context omitted.

> Unless your app takes users outside of the app store to purchase stuff(including the subscription itself) without in app purchases. Where did Hey take users outside of the app?

'Hey' itself may not be doing this right now, I don't know. I was referring to: > 3.1.1 In-App Purchase: If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game currencies, game levels, access to premium content, or unlocking a full version), you must use in-app purchase. Apps may not use their own mechanisms to unlock content or functionality, such as license keys,…

This isn’t true for most of the OTT streaming cable TV apps. They all require subscriptions.

Re: Apple rejects appeal from email app Hey

#50

Probably naive question, but couldn't they markup the In-App-Subscription by whatever % of cut Apple is taking? The same is done by restaurants for things like Uber Eat/Postmate: they have their prices on their menu, and a marked-up price on these platforms. downvotes: mind explaining why my naive question is not a worthy contribution/question? or if you just disagree, I'm genuinely interested in understanding what I…

If I recall the terms specifically prohibit different pricing. (You deserved a reply not a downvote!)
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