I find this story arch with Zoom amusing: 1. Pre-COVID Zoom claims it has E2E encryption for everyone. 2. During COVID Zoom grows in popularity, which prompts journalists to learn that the claims that Zoom has E2E encryption are inaccurate. 3. Zoom admits that it never had true E2E encryption, but announces they will develop it and it will only be available for paying customers. 4. Zoom gets another wave of criticism…
You mean to imply that a business would just lie to customers? Come on, the market wouldn't permit that to happen! They'd lose all their customers! /s Edit: on a less sarcastic note, I'd be less critical of Zoom if their software were open source.
Meanwhile the companies in question universally refuse to acknowledge THEY NEVER ACTUALLY VERIFIED ANY of the claims around encryption. It would be hilarious if it weren't so terrifying. And oh, by the way, all of those companies refuse to admit they messed up so they ALSO haven't switched to another service, so Zoom is literally still selling on "If we weren't secure, these big guys wouldn't be paying for our service". It's insanity.