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Basecamp’s founders are trying to start an email rebellion

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Re: Basecamp’s founders are trying to start an email rebellion

#112

"Three months into the pandemic, the argument about the moral and economic superiority of the modern office is over. Remote work works." So, I have worked (mostly) remotely for years, and I don't think I agree with this. It works for some people, in some situations. There are absolutely times when you need to be in the office with other people, and even if my client is in another town I have to drive over there to ta…

Is there a difference between the statements "Remote work works" and "It works for some people, in some situations." It's not like Basecamp said "Remote work works for everyone all the time in every situation ever." They just said it does work, as a counterpoint to the traditional IT company belief that tech is something that's hard to do remotely because of those "watercooler moments". To be honest, they don't even say it's necessarily better than office-based work as far as the work is concerned; they only say it's possible, and morally and economically better. It could be morally and economically better despite producing worse results. That would need to be measured at any given company who tried it.

C-19 lockdown has proven that pretty much every tech company is capable of working remotely. "Remote work works" is true.

Re: Basecamp’s founders are trying to start an email rebellion

#113

"Three months into the pandemic, the argument about the moral and economic superiority of the modern office is over. Remote work works." So, I have worked (mostly) remotely for years, and I don't think I agree with this. It works for some people, in some situations. There are absolutely times when you need to be in the office with other people, and even if my client is in another town I have to drive over there to ta…

I've worked remotely now for just shy of 10 years in a row and more like 15 years total out of a 25 year IT career.

I have found the biggest hurdles to remote work usually boil down to one thing, your clients or employer and fellow employees, who still "go into" an office, need to buy into the remote worker situation. This usually entails wrapping their heads around fewer meetings (even adhoc ones) and utilizing online tools exclusively...namely Slack, Teams, Skype, etc.

What has helped tremendously is that since most companies adopted a sudden and an across the board "work from home" policy, it's forced collaboration via different avenues. Those of us who already worked from home, now are included in meetings and discussions that we would normally be left out of because our face wasn't physically in an office.

I'm hopeful that we'll see a broader adoption rate even for those that still like the physical office, will be able to work from home on an as wanted basis..sick kid....sick spouse...deliveries expected...plumbing needs fixed..etc.

Re: Basecamp’s founders are trying to start an email rebellion

#114

Hey.com actually has too many features for my personal taste. Not that I think the Unix philosophy is applicable everywhere, but this goes in the opposite direction entirely. The cumulative learning curve for all these features seems steep.

I’ve used HEY for a few months in private beta, and it took me like a day to get used to things. Not as high of a learning curve as you’d think.

Re: Basecamp’s founders are trying to start an email rebellion

#115

Possibly OT, but dropping email and going exclusively with dialtone/messaging for communications would be a breath of fresh air vs cat-n-mousing around the global spam issue (being under 24/7 attack/abuse is absurd). It may take reengineering some models/processes, but good business only requires good communications (simplicity is the ultimate sophistication). One-size-fits-all (email in this case) is rarely a soluti…

“Messaging” isn’t inherently free of abuse. What make e-mail so abusable is its distribution. Closed gardens will always be safer from abuse than open protocols. So what you’re really arguing for is that we drop email in favor of something more closed.

Removing 99% of the spam/threats/exploitation/whoring shouldn't be so easy.

Again, one-size-fits-all is always black and white (ala open garden/closed garden), but communications is the fundamental concern being addressed, not feelings/bias.

Re: Basecamp’s founders are trying to start an email rebellion

#116
post #52

The pricing is more than steep. For that amount I can also buy an office 365 subscription which doesn't sell my data, and gives me access to all the desktop tools. I mean I'm willing to spend for this for a private mail address with a new way of working (I could even live without imap), but I can't justify these costs.

Yeah, 99$ seems like to much for me. I currently pay ~24€ for secure private email hosting in the EU. Not so many fancy features, but it does include a entire gsuite clone

Which provider is this? Sounds like what I'm looking for.

Re: Basecamp’s founders are trying to start an email rebellion

#117

Earlier quoted context omitted.

Have you ever been on the receiving end of a sales person's drip campaign?

Yes and I click the Unsubscribe link if I don’t want to receive anymore emails

Yeah, that works great when they make a new list each month.. I’ve had to threaten GPDR complaints to get off lists I hadn’t even subscribed too haha

Re: Basecamp’s founders are trying to start an email rebellion

#118
post #55

Earlier quoted context omitted.

In my book "email done right" is using email addresses on your own domain . Using @fastmail.com makes no sense to me. If being locked into somebody else's domain is acceptable, then Gmail is a better deal. And if you still insist on using somebody else's domain, then all bets are off after you stop using that account. First of all because the service provider can always change their policies. Just like how when Yahoo…

Using your own domain has the same problem. If you ever stop paying for that domain, or lose it for some other reason, someone else could purchase it and start impersonating your email.

How would you prevent that, everyone only uses a well known email provider domain that doesn't recycle addresses?

If someone takes over a domain they can also get https certificates, reset all their passwords and do all kinds of other things that are related to it if there's no second factor. That's just what you have to accept if you don't renew a domain.

Re: Basecamp’s founders are trying to start an email rebellion

#119
post #113

"Three months into the pandemic, the argument about the moral and economic superiority of the modern office is over. Remote work works." So, I have worked (mostly) remotely for years, and I don't think I agree with this. It works for some people, in some situations. There are absolutely times when you need to be in the office with other people, and even if my client is in another town I have to drive over there to ta…

I've worked remotely now for just shy of 10 years in a row and more like 15 years total out of a 25 year IT career. I have found the biggest hurdles to remote work usually boil down to one thing, your clients or employer and fellow employees, who still "go into" an office, need to buy into the remote worker situation. This usually entails wrapping their heads around fewer meetings (even adhoc ones) and utilizing onli…

I've found that the biggest problem was missing those things that got discussed informally around the office.

There would be interesting problems you could solve, but you rarely heard about them.

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