21–30 of 219 posts
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
>Most of the Basecamp team's recent rebelliousness, and seemingly the initial reason for building Hey, has to do with spy pixels. How can you tell the difference between a "spy pixel" and an image? Whatever criteria you use can be worked around. Email clients should not allow emails to initiate outgoing network connections... period ... and most of the good ones don't by default.
If I were to guess, I'd say the same way adblockers work on browsers: blacklisting domains. Sendgrid was given as an example. They could also block using image size (1px) or location (end of message body). That being said, I see your point. It's a game of Whack-a-Mole. What's to stop businesses from setting up a cname record on their domain to Sendgrid, for example?
The email provider approach is confusing. Superhuman costs way less and works with Gmail. No need to change email provider.
>Most of the Basecamp team's recent rebelliousness, and seemingly the initial reason for building Hey, has to do with spy pixels. How can you tell the difference between a "spy pixel" and an image? Whatever criteria you use can be worked around. Email clients should not allow emails to initiate outgoing network connections... period ... and most of the good ones don't by default.
Edit: Also white/invisible pixels. Maybe number of visible/non-white pixels vs. url length.
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
They recycle your email address once you stop paying. A great black hat technique is to gather up all Fastmail addresses you can find in the wild and poll them to see when they're available again. Then launch social engineering attacks from them to impersonate the previous user. I found this out the hard way.
Amateur hour. At least DHH has said hey.com locks your email address for eternity, the only right way to do it.
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
That's a huge bummer :(
Does Hey support custom domains? IMAP and custom domain support would make Hey very appealing as a Fastmail replacement after Australia shot its tech industry in the foot with new surveillance regulation.
Edit: Looks like custom domain support is planned but not yet available: https://hey.com/faqs/
Edit edit: timdorr beat me to it :D
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
> Can I use my own custom domain with HEY?
> Not yet, but eventually you’ll be able to set up email@yourdomain.com. Until then, everyone who uses HEY will get a @hey.com email address.
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
Who is this intended for? Genuinely curious.
I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.