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Ask HN: My boss ask I take my emails while on vacation

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Re: Ask HN: My boss ask I take my emails while on vacation

#31

With the disclaimer that I am not a manager: this is somewhat normal at smaller companies I've been at, but it is still completely unreasonable to ask you to check emails while on vacation, even at a 6 person company. I have always taken a hard line on this as a non-manager, and so should you. If they give you actual vacation hours that they have to pay out instead of nonsense like the "unlimited vacation" policies a…

Re: "nonsense like "unlimited vacation" - I've worked at a few companies with unlimited vacation and felt no such pressure. I not only took more vacation than the typical American two weeks, but it gave me flexibility to take advantage of things like last minute ski/camping trips. This really allowed me to put my life first and be a relaxed productive member of the company.

I gather that some folks do feel this kind of pressure, but maybe the answer is to help them overcome that feeling, rather than call the policy nonsense.

Re: Ask HN: My boss ask I take my emails while on vacation

#32

This is completely unacceptable. I work for a small company of 9, with 3 programmers (me being one). On vacation we all unplug to the fullest extent. It's all about setting expectations, having redundancy and backups. In fact, the boss hired me so that he could do exactly this, unplug and leave the country to have a solid vacation. I tend to either unplug all the way, or make it impossible to contact me by either bei…

It's all about culture. Try to be the agent of change, or change your expectation on what you can achieve in your current role.

Re: Ask HN: My boss ask I take my emails while on vacation

#33
Is this normal? Sadly, yes.

Is this legal? Maybe. Probably. IANAL but as far as I'm aware, there is nothing wrong with the request itself. That said, if he fires you based on inaction during holdiay periods, there may well be legal recourse depending on your country etc. But get legal advice before you go down that route.

Is this acceptable? Maybe. As manager, it's up to you (and in your best interests) to maintain control of the situation. In your "I'm off, have a good couple of weeks" message, set limits on what kinds of communications you expect to deal with while on holiday. Remind everyone that they too are expected to enjoy the freedom of their time off, and if you expect them to be unacceptable about it then be clear that anyone found abusing your free time will be ignored or worse.

Ensure that, where possible and appropriate, you nominate deputies with the experience and good sense to deal with the kinds of issues that are likely to come up.

Also, check what they expect from your 3 hours a week. If it's 3 hours reporting on the activities of the team, kindly inform them that the answers will be a couple of weeks old, or that you will refer to members of your team for that information.

Remember also that it is your responsibility to help set the tone and atmosphere for the company. How you deal with this determines how others will deal with similar situations. So sure, be accommodating up to a point, but remind those around you that team morale pivots on valuing each other and protecting each other.

Re: Ask HN: My boss ask I take my emails while on vacation

#34
> For the context it is a small business of 6 people.

I think the size of the company explains why you were asked to take emails while on vacation. In a bigger organization, with more redundancy, handling vacations would be less of a problem.

I’ve never been told take emails while on vacation, but I’ve volunteered to do so when there was nobody available with the skills and/or specific knowledge to replace me.

Since you’re asking for advice, I’d advise you to accept taking emails and just try to ensure it doesn’t take you to much time. Avoid doing too much hand holding in your messages and just answer the critical stuff. Before you leave, explain to the two programmers what they can decide on their own and what they can’t.

Re: Ask HN: My boss ask I take my emails while on vacation

#35
I can tell you that on my side, it is expected that you are completely unreachable when you are not supposed to be working. That applies during your holidays, when you are sick (you still need to open the door to the work's doctor if he comes visit you) or before/after work hours and during the week-end. Not only your boss or collegues wouldn't try to contact you (or would not expect a response), but they would not even try, as it could lead to you (rightfully) complaining to HR.

The reality as always is more complexe. It is true that some role come with an (implied) expectation of general availibility. While it would be your right to decline any work-related phone call, I'm sure it could one way or another impact your relation with your boss, especially if 'it comes with the role'. I guess it all depends on what you want. If you don't want to be answering work calls during your holidays, you can always fake being unreachable. It's not unreasonnable to not have your phone with you at every moment. Or, if you don't mind being reachable, maybe arrange for a predefined time slot (from 9 am to 9.30 am every day) when they can call you, so that you don't have to worry about it all day.

Re: Ask HN: My boss ask I take my emails while on vacation

#36
post #26

Your boss in the wrong for asking you. At the same time, you will probably be viewed negatively for not doing it. Your call.

A potential reply to avoid coming across poorly could be something like: "what time code or project number should I report my time under when I stop my vacation and go on-call?"

I find this is a great response, unfortunately we are a SASS, only one project number :/

Re: Ask HN: My boss ask I take my emails while on vacation

#37
That's normal, sort of. For context: I've worked in a 6 person startup as a founder, a 60 person startup as management, and right now a tech giant as a peon. My policy for myself and anyone under me has been the same in all three cases, and it's been consistent with my colleagues in all three cases. (Exception: there are 100%, definitely, guaranteed, examples of unreasonable managers at the tech giant I work for, I'm just not personally aware of them.)

1. In general, talk to and designate someone to cover for you for the responsibilities that have to continue while you're on vacation. If that's not possible, see #2.

2. In general, don't answer emails. Activate your out-of-office auto-response feature. Set a protocol with your colleagues for how to flag urgent issues in email, such as an [Urgent] tag, and mention it in your out-of-office auto-response. If you're not going off the grid, then once a day check for urgent emails and respond to those. Ignore the rest. If you're going off the grid, make sure everyone knows you're off the grid (mention it in your out-of-office auto-response).

3. If you anticipate potential emergencies where you have to be involved, then set a protocol for how to contact you quickly in case of emergency, and bring your work with you just in case everything catches on fire. I always used "email me, call me on my Google Voice number, leave a message if I don't pick up, text me, and message me in company chat, in that order."

The key point is that sometimes it's urgent and the bus number is 1, and you're that one person, and in those cases it makes sense to ask that you be reachable. In all other cases your vacation should be respected and you should be left alone.

Re: Ask HN: My boss ask I take my emails while on vacation

#38
post #17

I'm always available for call whenever physically possible, mind you I work in finance. Depends what kind of ownership of the project you take, but you should NOT be forced into it; That should have been discussed when you took on the managerial role, as obviously you didn't have full understanding of responsibilities. Personally I don't think there's anything wrong with that request (again it should be request not f…

When someone with power over you makes a request, you can never be sure it's not forced, regardless of how they word it.

This is one reason that most organizations disallow romantic relationships between a superior and a subordinate.

Re: Ask HN: My boss ask I take my emails while on vacation

#39
I'd prefer to read and - within limits - respond to emails on vacation over the anxiety coming from being completely out of the loop.

Many companies or departments, especially smaller ones, don't have the capability to make all employees redundant. Not always just because they can't afford to have twice the employees they normally need.

Re: Ask HN: My boss ask I take my emails while on vacation

#40
Because it's a small company[1], I'd suggest as a compromise that you provide a way for them to reach you in emergencies, but otherwise do not check in.

That way someone has to make the choice to disturb you when it's truly necessary, as compared to preemptively laying claim to some vaguely-defined portion of your vacation time.

[1] For a larger company, my answer would be no - your vacation time is your time, and not the company's.

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