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The nightmare that is selling on eBay

news.ycombinator.com

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Re: The nightmare that is selling on eBay

#41

Post by dingaling »

ahmadassaf wrote: post #23
philcrocket wrote: post #22

There are definitely less protections for the seller. Plus, guess what, eBay and PayPal keep the fees afterwards! I’ve had my own similar situation recently. Very frustrating. The customer service rep disconnected on purpose. Useless waste of time.

wait .. so if I offer a full refund for the buyer .. the Paypal and eBay fees will not be refunded?

Why would they? They provided their services to you as part of the sale. What happens subsequently is irrelevant.

You don't get a refund on your costs from the post office either.

Re: The nightmare that is selling on eBay

#43

Post by masonic »

ahmadassaf wrote: post #2

1) For those who never put an ad on eBay before, when you finalizing your listing, you have this "FREE" word floating around the submit button, making you think that listing on eBay is free and how do they get money you say? well thats when you want to purchase addons or bump your add (or so the naive person inside me thought). The laptop was sold within hours of the listing, and the usual payment went through Paypal…

PayPal is not owned by eBay anymore. In fact, you can easily buy with your credit card directly now and avoid PayPal's hidden default payment source (your bank account first).

Re: The nightmare that is selling on eBay

#44

Post by masonic »

dingaling wrote: post #41
ahmadassaf wrote: post #23

Earlier quoted context omitted.

wait .. so if I offer a full refund for the buyer .. the Paypal and eBay fees will not be refunded?

Why would they? They provided their services to you as part of the sale. What happens subsequently is irrelevant. You don't get a refund on your costs from the post office either.

For credit card transactions, you would otherwise get the variable fee back on a return/refund from normal legitimate processors.

Re: The nightmare that is selling on eBay

#45

Post by ahmadassaf »

philcrocket wrote: post #22

There are definitely less protections for the seller. Plus, guess what, eBay and PayPal keep the fees afterwards! I’ve had my own similar situation recently. Very frustrating. The customer service rep disconnected on purpose. Useless waste of time.

eBay just got back to me with "If you issue a refund, we'll credit your final value fee immediately." no sure about Paypal though

Re: The nightmare that is selling on eBay

#46

Post by Nextgrid »

Do you have the money from this sale in your account? If so tell them to pound sand and let eBay hold the bag. Legally the sale seems to be completed fine (you've stated upfront that no returns are accepted and the reason for "not matching description" is clearly bullshit) so I wouldn't worry about it. If they try to collect the money later you refuse and keep telling them the same story and provide the same evidence, which by that time will be routed to someone with at least half a brain that will clearly see the lies of the buyer and not fall for it.

Re: The nightmare that is selling on eBay

#47

Post by llampx »

eBay has turned into a complete scam. As a seller, I would not touch it with a 10-foot pole. As a buyer, I only use it for low-value items like USB cables or other junk.

I have had a nightmare experience where I sold a Macbook Pro, the buyer claimed that his/her card was stolen and used for the purchase, and at the end I was left with no money and no laptop. Filing a police report did jack-all.

No eBay, no PayPal.

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