The nightmare that is selling on eBay • Hacker News Board

Re: The nightmare that is selling on eBay

#21

Post by ahmadassaf » Sat, Jun 06, 2020, 10:08 PM UTC

noncoml wrote: post #20

Why are you so adamant about not accepting the return? Is it because eBay will charge you anyway? Well, in that case your problem here is not the buyer, but eBay. I personally don't trust sellers that don't accept returns. More frequent that not, they bend the truth in their description. (I understand that's not what happened in your case) Having said that, I never ever buy, or sell, anything that I cannot write off…

I'd be happy to accept the return if it was within reason, but this claim seem to be outrageous, and more on Apple than eBay as why they claim their batteries can last for 10 hours.

I feel I'd be obliged to accept the return but my fear is getting back a damaged or beyond laptop, and all in all its just an unpleasant experience

Re: The nightmare that is selling on eBay

#22

Post by philcrocket » Sat, Jun 06, 2020, 10:09 PM UTC

There are definitely less protections for the seller. Plus, guess what, eBay and PayPal keep the fees afterwards!

I’ve had my own similar situation recently. Very frustrating. The customer service rep disconnected on purpose. Useless waste of time.

Re: The nightmare that is selling on eBay

#23

Post by ahmadassaf » Sat, Jun 06, 2020, 10:10 PM UTC

philcrocket wrote: post #22

There are definitely less protections for the seller. Plus, guess what, eBay and PayPal keep the fees afterwards! I’ve had my own similar situation recently. Very frustrating. The customer service rep disconnected on purpose. Useless waste of time.

wait .. so if I offer a full refund for the buyer .. the Paypal and eBay fees will not be refunded?

Re: The nightmare that is selling on eBay

#24

Post by jjoonathan » Sat, Jun 06, 2020, 10:10 PM UTC

noncoml wrote: post #20

Why are you so adamant about not accepting the return? Is it because eBay will charge you anyway? Well, in that case your problem here is not the buyer, but eBay. I personally don't trust sellers that don't accept returns. More frequent that not, they bend the truth in their description. (I understand that's not what happened in your case) Having said that, I never ever buy, or sell, anything that I cannot write off…

If you accept returns, people will use your listing as a dirt cheap rental service. This problem is much more pronounced for goods that are desirable to rent, of course.

Even if a listing says "No Returns" eBay allows returns for SINAD (significantly not-as-described).

Re: The nightmare that is selling on eBay

#25

Post by donclark » Sat, Jun 06, 2020, 10:10 PM UTC

Ive had great experience multiple times buying and selling on this website in the US: https://swappa.com/

Re: The nightmare that is selling on eBay

#26

Post by noncoml » Sat, Jun 06, 2020, 10:12 PM UTC

ahmadassaf wrote: post #21

noncoml wrote: post #20

Why are you so adamant about not accepting the return? Is it because eBay will charge you anyway? Well, in that case your problem here is not the buyer, but eBay. I personally don't trust sellers that don't accept returns. More frequent that not, they bend the truth in their description. (I understand that's not what happened in your case) Having said that, I never ever buy, or sell, anything that I cannot write off…

I'd be happy to accept the return if it was within reason, but this claim seem to be outrageous, and more on Apple than eBay as why they claim their batteries can last for 10 hours. I feel I'd be obliged to accept the return but my fear is getting back a damaged or beyond laptop, and all in all its just an unpleasant experience

> my fear is getting back a damaged or beyond laptop, and all in all its just an unpleasant experience

Completely understand. Just the stress of the thought that you may get back a damaged item makes it not worth it.

Hopefully it will be OK! Best of luck!

Re: The nightmare that is selling on eBay

#27

Post by ponker » Sat, Jun 06, 2020, 10:17 PM UTC

petee wrote: post #16

ponker wrote: post #6

Lol... you got off easy! Many buyers will claim that you shipped them a brick and get a full refund leaving you with no item and no money! I rarely sell on eBay but I demand that people have 100 feedback, no negatives, and more than 10 years on eBay. Probably costs me some money on the prices but I’ve never had a problem.

Im curious how this works, if they have negatives, do you just cancel the sale once they've won?

I write the requirements in my listing. If I get a bid from any such person I cancel it. If I get a bid sniper who doesn’t meet the criteria at the end I cancel the sale and specify that it was for not meeting criteria.

Re: The nightmare that is selling on eBay

#28

Post by jjoonathan » Sat, Jun 06, 2020, 10:17 PM UTC

petee wrote: post #16

ponker wrote: post #6

Lol... you got off easy! Many buyers will claim that you shipped them a brick and get a full refund leaving you with no item and no money! I rarely sell on eBay but I demand that people have 100 feedback, no negatives, and more than 10 years on eBay. Probably costs me some money on the prices but I’ve never had a problem.

Im curious how this works, if they have negatives, do you just cancel the sale once they've won?

I've had it done to me in the last year, so I'm pretty sure it's possible.

Re: The nightmare that is selling on eBay

#29

Post by [deleted] » Sat, Jun 06, 2020, 10:17 PM UTC

jjoonathan wrote: post #24

noncoml wrote: post #20

Why are you so adamant about not accepting the return? Is it because eBay will charge you anyway? Well, in that case your problem here is not the buyer, but eBay. I personally don't trust sellers that don't accept returns. More frequent that not, they bend the truth in their description. (I understand that's not what happened in your case) Having said that, I never ever buy, or sell, anything that I cannot write off…

If you accept returns, people will use your listing as a dirt cheap rental service. This problem is much more pronounced for goods that are desirable to rent, of course. Even if a listing says "No Returns" eBay allows returns for SINAD (significantly not-as-described).

[deleted]

Re: The nightmare that is selling on eBay

#30

Post by charlieegan3 » Sat, Jun 06, 2020, 10:20 PM UTC

I decided to not sell a macbook on ebay after I listed it and had a number of fraudulent buyers win auctions and not pay (while sending me fake paypal emails). I sold the laptop to a friend instead.

I find the ebay seller fees pretty offensive so tend to use ebay only for things that I'll take any amount for and that I have no use for. I see it as targetted recycling via reuse rather than a selling platform and generally don't sell stuff for more than £30.

I had a bad experience similar to the OP with a motherboard a few years ago but was able to claim on the courier that it'd been damaged in transit (even when the buyer almost certainly damaged the item).