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Google Domains blocking all Gitbook URLS: post-mortem

blog.gitbook.com

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Re: Google Domains blocking all Gitbook URLS: post-mortem

#81
post #78

Earlier quoted context omitted.

Seems like you should also move off of Google Domains, unless you have some compelling reason to use them.

In the postmortem it states that they are moving to Cloudflare

ahh yes, the more ethical choice to move to well known hosters of DDoS protection for white supremacist sites and literal nazis. Why not move to a company that is just a domain registrar.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#82

GitBook CTO here: Our production domains (gitbook.com and gitbook.io) have been blocked and locked by our registrar (Google Domains). None of our infrastructure is impacted, all user content and databases are safe; our domains simply blocked by a heavy handed policy. As mentioned on Twitter, we are all hands working with Google to fix this issues ASAP. We'll then share an in-depth post-mortem https://twitter.com/GitB…

As a former domain registrar, I would get the authcode, unlock the domains, and transfer them away as soon as possible. It's been a while since I read the RAA ( https://www.icann.org/resources/pages/approved-with-specs-20... ), but it's rather extraordinary to put a domain on clientHold, which is what I assume they did to you, outside of non-payment or some kind of legal dispute.

Srsly. I would love to hear about what Google told you.

...I don't host any DNS at Google, and if this is actually not spin, now I never would.

Not that I trusted Google before, but good lord, this is egregious.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#83

GitBook CTO here: Our production domains (gitbook.com and gitbook.io) have been blocked and locked by our registrar (Google Domains). None of our infrastructure is impacted, all user content and databases are safe; our domains simply blocked by a heavy handed policy. As mentioned on Twitter, we are all hands working with Google to fix this issues ASAP. We'll then share an in-depth post-mortem https://twitter.com/GitB…

We've just published a postmortem: https://blog.gitbook.com/tech/post-mortems/06-20-gitbook-dom... let us know if you have any questions!

Think you should investigate other options such as the known brand protection/domain asset management companies (MarkMonitor, CSC, easyDNS or their European equivalents)

EDIT: I see you're moving to Cloudflare, but I wish you the best of luck

Re: Google Domains blocking all Gitbook URLS: post-mortem

#84
post #75

Earlier quoted context omitted.

Which registrar is recommended?

I like easydns - don't know who they resell thru, but it's awesome being able to call and get a real engineer on the phone and not a call center. I've been using them for years, and never had any technical issues...

They have their own accreditation for .COM/.NET/.ORG/.INFO/.CA (and maybe a few others) else they fallback to Tucows OpenSRS system, which is decent except in the case of needing advanced features like DNSSEC (for certain TLDs) where they seemingly have a "Half Life 3" type schedule of deploying new features

Re: Google Domains blocking all Gitbook URLS: post-mortem

#85
post #70
post #63

The biggest hoster of phishing sites is Google.[1] Here's a list of major sites which have live entries in PhishTank.[2] Hosting phishing sites on Google Drive is very popular. Many of those are long gone, but PhishTank hasn't cleaned them out, so they're still listed. [1] http://www.sitetruth.com/reports/phishes.html [2] http://www.sitetruth.com/fcgi/ratingdetails.fcgi?details=tru...

To be fair, every platform which allows user-generated HTML pages suffers massively from phishing and most of them don't deal with it very well: Google, Microsoft, smaller players like Codebox and countless others. Then there's phishing on Dropbox, phishing on Google Forms, OneDrive, etc. Then you have phishing at all the various hosters like DigitalOcean, CloudFlare, etc. Even there you'll sometimes have IPs which h…

I love your service, I use it every day. :)

I find that a lot of phishing sites these days are hosted on legitimate sites that have been backdoored, but are continuing to operate as normal.

The phishing page is hidden away in the /.well-known/ directory or another similar one, so the website owner is non-the-wiser.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#86

Earlier quoted context omitted.

In the postmortem it states that they are moving to Cloudflare

ahh yes, the more ethical choice to move to well known hosters of DDoS protection for white supremacist sites and literal nazis. Why not move to a company that is just a domain registrar.

Why not stick to the topic at hand, rather than trying to hijack the discussion?

Re: Google Domains blocking all Gitbook URLS: post-mortem

#87
post #72
post #60

If you were hosting phishing sites then I'm glad they did this. You should have better controls.

Automatically detecting phishing sites is surprisingly hard to do reliably. The only thing you can really do is rely on flagging and human verification. I've seen domains like google5[.]$tld which contained a fake Google Login form, up for close to an hour with zero detects in VirusTotal and no detection by Google Safe Browsing itself. If Google fails at detecting phishing against their own brand, what chances do sma…

Is it even possible? If I'm phishing and I get shut down, I'd just modify my page slightly until it passes the detection.

It seems like a problem as hard as detecting spam.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#88

Earlier quoted context omitted.

According to whois, google.com, amazon.com, github.com, microsoft.com, netflix.com, reddit.com, baidu.com, youtube.com, twitch.tv and wikipedia.org all use MarkMonitor [1] apple.com, twitter.com and ocado.com use CSC Corporate Domains [2] I have no idea what such services charge, but they're all "call for pricing" and none of those companies would blink at spending $10k/year on their domains. Not every well known bra…

Google.com doesn't even use Google Domains....that is telling right there.

Google Domains is not a corporate registrar. It's thus not targeted at the big corporate Google use case anyway, so that's not a surprise.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#89

Just out of curiosity- when Google is infamous for hard-to-reach human support, what in the Internet would make anyone interested to register their domain with them? Do they provide some sort of security or insurance that I am unaware of? All the popular dedicated domain registrars I have used so far have excellent human support. Godaddy, namecheap, namesilo to name a few. I don't know if big companies or corporate u…

Because I bought it 10 years ago, when Google was a very different organization, and moving would appear to risk some email downtime.

You can transfer a domain with no downtime. The name servers will remain during the transfer, so as long as your DNS isn't dependent on the domain registrar, you'll be fine.

If you are using the registrar's built-in DNS hosting, move away from this first, which can also be done with no downtime.

Re: Google Domains blocking all Gitbook URLS: post-mortem

#90
post #86

Earlier quoted context omitted.

ahh yes, the more ethical choice to move to well known hosters of DDoS protection for white supremacist sites and literal nazis. Why not move to a company that is just a domain registrar.

Why not stick to the topic at hand, rather than trying to hijack the discussion?

The topic at hand is where to move a domain out to, and whether said company is one that can be relied upon to act ethically and responsibly. I don't see the difference.
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