Confessions of an Apple Store Employee
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Confessions of an Apple Store Employee
1–10 of 44 posts
Re: Confessions of an Apple Store Employee
#2this all is largely positive - not really a confession, more bragging...
be curious how other customers have fared in the store, for me it has rarely been great http://www.mikolayczyk.com/2010/02/quotes-from-apple-store.h...
certainly rings true that they get power hungry and very arrogant as a result
Re: Confessions of an Apple Store Employee
#3I was always under the understanding that working retail is a pretty unglamorous job.
Re: Confessions of an Apple Store Employee
#4this all is largely positive - not really a confession, more bragging... be curious how other customers have fared in the store, for me it has rarely been great http://www.mikolayczyk.com/2010/02/quotes-from-apple-store.h... certainly rings true that they get power hungry and very arrogant as a result
I've always gotten comped stuff: Backlight went out, they replaced the keyboard part of the case (dents), iSight went out, they replaced a lot of worn keys, iPod was broken, it was replaced free. I'm a plain-looking dude with old equipment, I highly doubt the amount of effort put forth for my sake was to impress me personally.
Quote from your link: "doesn't that say something about the quality of your products"
You were snippy, they got snippy.
Re: Confessions of an Apple Store Employee
#5>eventually get to the Genius Bar
that answers the question that puzzled me a bit about that name. In itself it isn't a bad marketing targeted for customers, yet it happens to be also successful marketing targeted at the employees. That's really genius, pun intended, as usually help/support desk is very unpopular, churning job leading nowhere and here they turned the tables and made other jobs leading to it instead.
Re: Confessions of an Apple Store Employee
#6>"We usually have to tell them that if they unlock their iPhone, it won't work. That it's going to be like a $700 paperweight, and that the antenna will fry itself on T-Mobile. Of course, that's not true, but that's what we tell them."
I didn't know Apple stores have an Evil Genius bar.
Re: Confessions of an Apple Store Employee
#7[deleted]
Re: Confessions of an Apple Store Employee
#8I was always under the understanding that working retail is a pretty unglamorous job.
Exactly my reaction. This was posted a few weeks ago.
Re: Confessions of an Apple Store Employee
#9You need a verifiable SSN to get an iPhone?!?
Attn drug dealers, you can get BlackBerries and Droids from Boost or Cricket without giving any personal information.
Re: Confessions of an Apple Store Employee
#10> "We usually have to tell them that if they unlock their iPhone, it won't work. That it's going to be like a $700 paperweight, and that the antenna will fry itself on T-Mobile. Of course, that's not true, but that's what we tell them." I didn't know Apple stores have an Evil Genius bar.
Reminds of when Cablevision was first rolling out broadband internet and the tech who came to set it up insisted that attempting to connect the modem to more than one computers would "knock out cable TV for everyone on your block."