In the book, Guardians of the Internet, two cases are mentioned:
Case 1:
Mexican gang violence was caught dramatically on video and went viral. This sparked a conversation and brought attention on a major issue since The government had been suppressing this information to project an image of security.
This video pierced that veil- until it was seen by (I believe) British citizens who woke up in the morning.
They called their friends at Facebook who realized it broke their rules and removed it.
Case 2:
Contrast this with how Facebook handled the boston Bombings.
Facebook mods removed gore images because that broke their rules.
And then a message came on high telling people “no, This is newsworthy and it goes through. The rules are in abeyance.”
If country like Mexico Can’t have that benefit, then Facebook is effectively using power in one place to decide what goes through and in other places is choosing not to exercise it.
Facebook is then trapped by its choice.
What should FB do in a country like Brazil? Hungary? Russia? India?
Heck, could any theoretically company find the right policy people and be able to pay them to tell their teams what the right call is?
Facebook's solution currently is this "we are not the arbiter of truth" comment, and working with governments to create govt agencies to set up rules which FB can then follow.
So What’s the right call in this situation?