41–50 of 102 posts
Earlier quoted context omitted.
Walmart pushing innovation? Citation needed.
Their new kiosks are so infernally slow that I like to imagine they're electron apps running on a raspberry pi, which would make them the very peak of innovation.
This is a very hard problem and thinking a product could do this without extremely high error rates is naive. Any implementation should use this as a supplement only, not replacement for humans. For example a human watching 10 checkouts and quickly manually reviewing scenes flagged as suspicious. Any implementation should also account for the fact that loss will still occur and account for that in the RoI. The fact t…
Preventing scanning one item and placing two on the bag? It's an easy problem. Just have scanned items be placed on a scale. People will be bagging stuff to take home, so just have bags placed on a scale and observe the weight increase as items are placed in the bag. You probably know the weight of one jug of milk, but even if you don't, it's easy to "learn" the weights of new SKUs statistically.
[1] https://www.nytimes.com/2018/08/17/business/falsely-accused-...
This is a very hard problem and thinking a product could do this without extremely high error rates is naive. Any implementation should use this as a supplement only, not replacement for humans. For example a human watching 10 checkouts and quickly manually reviewing scenes flagged as suspicious. Any implementation should also account for the fact that loss will still occur and account for that in the RoI. The fact t…
Preventing scanning one item and placing two on the bag? It's an easy problem. Just have scanned items be placed on a scale. People will be bagging stuff to take home, so just have bags placed on a scale and observe the weight increase as items are placed in the bag. You probably know the weight of one jug of milk, but even if you don't, it's easy to "learn" the weights of new SKUs statistically.
As someone who has inadvertently stolen from Walmart on more than one occasion, I cant attest that their anti-shoplifting AI does not work.
How does one inadvertently steal?
I've also walked out of Lowes with a couple dollars in random hardware in my pocket before. Went in for some screws so didn't grab a cart, decided to pick up some other stuff since I was there, and stuffed them in my pocket temporarily. Forgot about them during checkout. I actually went back and paid for those though because I felt like such an idiot about it.
This is a very hard problem and thinking a product could do this without extremely high error rates is naive. Any implementation should use this as a supplement only, not replacement for humans. For example a human watching 10 checkouts and quickly manually reviewing scenes flagged as suspicious. Any implementation should also account for the fact that loss will still occur and account for that in the RoI. The fact t…
Preventing scanning one item and placing two on the bag? It's an easy problem. Just have scanned items be placed on a scale. People will be bagging stuff to take home, so just have bags placed on a scale and observe the weight increase as items are placed in the bag. You probably know the weight of one jug of milk, but even if you don't, it's easy to "learn" the weights of new SKUs statistically.
They tried this. Was a disaster.
Earlier quoted context omitted.
It seems that the self service kiosk just stops functioning if it thinks something is wrong. I'm not sure how many high intensity "you're stealing!" confrontations really occur.
It should really allow you to continue scanning but prevent you from paying until the associate confirms that you're not stealing. That's 90% of the issue with the weight sensors -- the sensor stops me from moving forward with other purchases because it's making me wait for someone to check my stuff. But if they left the notification on while I continued to scan that would eliminate my issues with it entirely. Then t…
It's so much nicer of an experience compared to machines that just stop functioning until an employee can "help" you.
As someone who has inadvertently stolen from Walmart on more than one occasion, I cant attest that their anti-shoplifting AI does not work.
How does one inadvertently steal?
Technically it's your kids stealing, but since you are responsible for their actions, it's on you.
When this happens to me I usually let them know the next time I'm at that store (or if I discover it in the parking lot I go back in). Sometimes they charge me for it, usually they just say thanks for being honest.