Hi there! I'm the owner and operator of Broadcastify, which is the platform that powers all the apps that provide police scanners and public safety communications online. I'm an active HN reader and would be glad to answer any questions folks have. It's an interesting business to be in these days...
Is the poor audio quality a function of the participating scanners that feed your service, your infrastructure, or the current workload? My local feed is nearly unintelligible.
There are a lot of times providers simply don't know that there is a quality problem.
Edit: there are also a lot of problem vectors. Poor reception, failing equipment, old equipment, and even the case of some providers that don't care and just rush a feed online just to get the premium subscription.
Crowdsourcing content isn't always easy :)