Turo[0] immediately crossed my mind upon finishing the article. I have never used a traditional car rental service and plan to avoid them.
The Story of Hertz Going Bust
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Re: The Story of Hertz Going Bust
#92I think the most “duhhh” moment was moving the headquarters. Of course they lost a ton of experienced and qualified staff when they moved the headquarters to Florida. Why wasn’t this seen coming?
I don't want to reply with a blanket statement, but a lot of the times senior management just doesn't understand how much work it takes to build complex IT systems and how a great team can make it happen. They see IT as disposable and expect anybody with some computer skills to be able to do complex work.
Re: The Story of Hertz Going Bust
#93Turo[0] immediately crossed my mind upon finishing the article. I have never used a traditional car rental service and plan to avoid them. [0] https://turo.com/
I'm not sure how that's your takeaway here.
Hertz's troubles seem pretty unrelated to the experience as a consumer.
While Turo is great for your weekend trip or whatever, it is not at all good for a business traveler.
Re: The Story of Hertz Going Bust
#94> The company also found that Dollar Thrifty had let the tires on its cars get thinner than Hertz allowed, and many had to be replaced at a cost of $30 million I always wonder if its worth going cheaper or more expensive when renting cars. Stuff like this is interesting, I wonder how many other corners are cut at the cheaper places.
It's stunning to me that such a (seemingly?) relatively modest maintenance cost would be specifically called out as a massive oversight.
Perhaps I'm thinking about this the wrong way. Oil changes cost next to nothing, the customer pays for fuel, everything from brakes to suspension components on down to wiper blades are irrelevant when they sell the cars before any of that stuff needs to be replaced. Maybe tires actually are their biggest wear item?
While you might generally not have to replace tires before, say, 30k miles, the tires on a rental car do not exactly live an easy life, and when you're talking about fleets going up to 50k miles, they'll absolutely be needing replacement.
It also makes me wonder if Dollar Thrifty was letting them get illegally low, or just below the Hertz standard.
Re: The Story of Hertz Going Bust
#95Earlier quoted context omitted.
I've always rented from Hertz because they've historically been the least hassle, if more expensive than Enterprise. I live in downtown Toronto and don't own a car. I use car sharing for local needs, but the traditional car rental companies for when I need to leave the city. Enterprise has been consistently terrible. On multiple occasions I've had to wait hours past my scheduled pick-up time due to either understaffi…
I can’t remember if I’ve ever seen Sixt in North America? They’re definitely one step above the rest here in Europe
They're a step above in the US as well. I rent from them whenever possible. Their vehicle selection is relatively small, they have few outlets, and I can't say they have the best (or most uniform) service.
But they're the only agency that actually rents cars I have any desire to drive.
I got a brand new full-size Volvo S90 sedan for what all the other agencies charge for a janky Corolla or something. And this wasn't a lucky upgrade scenario, they just had better cars at lower prices when booking.
Re: The Story of Hertz Going Bust
#96Earlier quoted context omitted.
I believe the parent comment was talking about the shitshow that Hertz was, not Accenture.
Both are bad. Every big "consulting" company sucks nowadays.
I've had good experiences with Accenture in a staff aug role, but leading projects have been disasters. Similar problems working with Deloitte.
That being said, I've had nothing but good experiences working with McKinsey.
Re: The Story of Hertz Going Bust
#97The article uses the term 'bitfd' which apparently means "burn it the fuck down".
Re: The Story of Hertz Going Bust
#98why is Carl Icahn, always involved in dirty takeovers n putting the wrong managers.
Re: The Story of Hertz Going Bust
#99hertz had a 'hackathon' (more like datathon?) at my university in 2013. They gave us data (no PII but demographics such as age) along with other store sales, etc. goal, take the data and draw some insights.
I showed them a chart on how the average age of their customer was going up and they were failing to get newer and younger customers. I also showed search trends on car rentals going down, and search trends on ride sharing going up. They didn't like my presentation at all =|
Re: The Story of Hertz Going Bust
#100Turo[0] immediately crossed my mind upon finishing the article. I have never used a traditional car rental service and plan to avoid them. [0] https://turo.com/
I'm not sure how that's your takeaway here. Hertz's troubles seem pretty unrelated to the experience as a consumer. While Turo is great for your weekend trip or whatever, it is not at all good for a business traveler.
the business traveler began using other things. its this same mentality ('it doesn't relate, business are our customers and they wont go away') that gave a false sense of security to blackberry.