Earlier quoted context omitted.
In the first wave of outsourcing, companies saw that the contract organization provided more or less equivalent results at substantially reduced cost. What they failed to realize is what they outsourced were their bottom tier workers, the unproductive people. They got excited by the reduced cost with minimal reduction in effectiveness. When they try to outsource their better talent that’s where they failed to recogni…
> [...] what they outsourced were their bottom tier workers, the unproductive people. That might be true to some extent, but I think there's a problem with that line of thought. People are a "moving target". What may be a bottom-tier worker now, could very well be a valuable employee in 5-10 years. Many folks have built their career by starting at a low level and then getting promoted and upskilled over time through…
The earlier waves of outsourcing were about shifting things like management responsibility out of the company, and I think that was shown to have unintended negative consequences for a lot of firms. I don't think there's much reason why an employer wouldn't be excited about hiring good, talented people from cheaper labor markets now.