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Americans, it turns out, would rather visit a store than buy food online

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Re: Americans, it turns out, would rather visit a store than buy food online

#271
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

My wife doesn't even like the produce I pick when I get produce and meats so it's unlikely some store person or contractor from a delivery service app will do the same.

Re: Americans, it turns out, would rather visit a store than buy food online

#272
post #83
post #53

Earlier quoted context omitted.

Which, if you break it down further: 1. Everyone's "algorithm" is different. Even if you could bake every possible filter into your eGrocery product, can you imagine the UX nightmare? 2. The "that I like the most" is a tough thing to quantify. Who is "I"? Me? My wife? My kids? My mom who's coming to visit this weekend? What do I like? Specific brands? Things I've bought before? From that store, or a different one? Th…

That's why user-scripting makes sense! The downside, for the vendor, is that I'd also wind up scripting price-searching at multiple local grocery stores for equivalent items. If I can just curbside pick up what I need at both stores, they're literally next-door to each other.

The irony is that if those two stores were to cooperate and work together on a unified scripting system, both would gain sales on average; yeah, if an ear of corn is 50¢ at Safeway and 75¢ at Raley's, Raley's would lose that sale, but if Raley's happens to also sell mayonnaise for $1 v. Safeway's $1.50, and I can order both at the same time to fruitlessly attempt to satiate my insatiable hunger for elotes, then both would get a sale (and same deal if one or the other is cheaper on the chili powder and/or cotija).

Re: Americans, it turns out, would rather visit a store than buy food online

#274

I have had so many bad experiences with instacart: * shopper buying yams rather than potatoes (note: this was not a replacement, they seemed to genuinely believe they had bought potatoes.) * shopper going to checkout before I can suggest a better replacement for an item. * shopper buys obviously moldy fruit. * shopper buys five roaster chickens as a replacement for five cornish hens. * shopper gives up really easily…

We've had an ok experience with instacart. I've tried to think of it sort of like ... when you stop at a little store in a small town before going camping, and there's not a great selection and it's kind of expensive. But you are happy to get some of the things you need, and it's ok if it's not perfect, because we're in the middle of a disaster of epic proportions.

That said, I'm really looking forward to doing my own shopping too. Sometimes stuff comes to mind that I didn't think of to put on my list, or I have an idea for a meal, looking at other things.

Re: Americans, it turns out, would rather visit a store than buy food online

#275
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

As a person who used to work in produce in the US, just wanted to say the visual image of a produce clerk dumping a box of apples to the display is ungodly.

Where are you shopping? A few discount stores might do that, but there's no way any prominent stores do that. I mean, first of all, virtually all brands of apples don't just come loose in boxes, they are layered with cardboard trays. So you couldn't just dump them all out at once even if you wanted too. Unless you want to have cardboard trays flying everywhere. That's just not a simple or quick way to unload even if you are being careless!

Re: Americans, it turns out, would rather visit a store than buy food online

#276
I guess I’m an outlier. My local grocery has their own delivery service and I’m very happy with it. Sometimes things are out of stock and I’ll make a 10 min trip to the store for a few items. Sure beats shopping for an hour and loading a full cart, unloading it for check out, reloading it, unloading into my car, then loading into my fridge.

Re: Americans, it turns out, would rather visit a store than buy food online

#277
post #62
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

I don't know how standardized layout is within a chain, but at my local Walmart superstore the area immediately to the right of the entrance closest to the grocery section is produce, baked goods, and deli. Just past that is the meat section. Immediately to the left of that entrance is check out, starting with a bunch of self-checkout stations. This makes it quite reasonable to do a quick extraction mission for produ…

Yeah, pretty much every Walmart here in Reno is the same way, except sometimes they'll be flipped around (i.e. grocery area to the left instead of the right). Similar deal with Costco and Sam's.

Re: Americans, it turns out, would rather visit a store than buy food online

#278
post #258
post #231

Earlier quoted context omitted.

If I could have "near-perfect" online shopping for a $5-10 delivery charge... Sure. The one time I've really tried it was when I had a broken foot and doing a full grocery shopping was a PITA. So I used delivery. I'd get most of what I needed with some questionable substitutions. But that was mostly OK because driving to the store and picking up a few things in a shoulder bag wasn't a big deal. Just a full grocery sh…

You're describing what Peapod always was for me, for the three years I had it. I'd still be using it if they hadn't stopped delivering here; they spoiled me to the point I'm not even going to try Instacart/etc. The one exception was that you couldn't choose your own substitutions, but you could toggle whether to get the substitute or just not get that item (so at least you don't waste food if it's something you reall…

Peapod was what I used as it was the only thing available where I live until quite recently.

It wasn't terrible but, for me, it didn't really end up eliminating the need to go to the store which under normal circumstances pretty much eliminated most of the value.

Re: Americans, it turns out, would rather visit a store than buy food online

#279

I have had so many bad experiences with instacart: * shopper buying yams rather than potatoes (note: this was not a replacement, they seemed to genuinely believe they had bought potatoes.) * shopper going to checkout before I can suggest a better replacement for an item. * shopper buys obviously moldy fruit. * shopper buys five roaster chickens as a replacement for five cornish hens. * shopper gives up really easily…

yeah but the joy of getting fresh baguettes delivered instead of merely getting left over sustenance in an after thought after a long day at work

another perspective

Re: Americans, it turns out, would rather visit a store than buy food online

#280
post #141

Earlier quoted context omitted.

> Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no accounting for taste. But I don't think it's outlandish for someone to give you a bruised apple. If I'm making pie or apple sauce, I'll seek out bruised apples—and pay less for them. Paying normal prices for bruised apples? No thanks.

> Paying normal prices for bruised apples? No thanks. And because arranging different pricing for all the foodstuffs that look less than perfect costs more than profit on these items, into the bin goes perfectly good food.

Arranging different pricing for foodstuff that looks less than perfect happens all the time. How do you think very low price grocery stores are able to sell produce way cheaper than fancy stores. They buy lower grades[1] of produce for people who are more price sensitive.

[1] For an example of how this type of quality separation happens, check out https://www.ams.usda.gov/grades-standards/apple-grades-stand...

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