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Americans, it turns out, would rather visit a store than buy food online

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Re: Americans, it turns out, would rather visit a store than buy food online

#51
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…

Bruised apples cannot be stored as long, so I try to avoid them.

Re: Americans, it turns out, would rather visit a store than buy food online

#52

Earlier quoted context omitted.

You don't get any discount in this case though. You're still paying $2-3/lb for bruised apples that are like you said literally waste at that point and $2-5/lb for chicken that if you picked out yourself would be of higher quality. Even if they did give you a price break for lower quality food. They'd still do things like give you a pineapple that will never ripen before it rots like we received last week.

What I'm saying is that your perception of quality is not actually objective quality.

[deleted]

Re: Americans, it turns out, would rather visit a store than buy food online

#53
post #36
post #23

Earlier quoted context omitted.

Even if quality is there, how ripe do you want? Are you going to use those avocados tonight, or later in the week? Do you like green bananas or ones that are turning brown? Let alone the "what looks good today?" or "what's on sale today?" method of shopping! Even packaged goods are tough. When I'm in a store, I know quickly which product I want. I may not remember the brand name, but I can scan the shelf and find it.…

For me, the wish is for scripting. Most of my buying is algorithmic, but the filters don't match my algorithms. It is difficult to express, "Please give me the cereal that I like the most that is under $X/lb. If there is an exceptional deal, buy more." without an API or scripting.

Which, if you break it down further:

1. Everyone's "algorithm" is different. Even if you could bake every possible filter into your eGrocery product, can you imagine the UX nightmare?

2. The "that I like the most" is a tough thing to quantify. Who is "I"? Me? My wife? My kids? My mom who's coming to visit this weekend? What do I like? Specific brands? Things I've bought before? From that store, or a different one? Things I might like because they share characteristics?

Re: Americans, it turns out, would rather visit a store than buy food online

#54
post #6

For the same reason I don't like ordering from Uber eats, I just can't justify pissing away all that money on something I can go do in the same amount of time. Online grocery shopping works great if you have a lot of disposable income, but I just can't justify my grocery bill going up so much to cover the tech salaries at Amazon and Instacart for a delivery service.

We just started ordering curbside pickup at the grocery store and there might be a fee but it's nothing compared to delivery.

Re: Americans, it turns out, would rather visit a store than buy food online

#55

Earlier quoted context omitted.

You don't get any discount in this case though. You're still paying $2-3/lb for bruised apples that are like you said literally waste at that point and $2-5/lb for chicken that if you picked out yourself would be of higher quality. Even if they did give you a price break for lower quality food. They'd still do things like give you a pineapple that will never ripen before it rots like we received last week.

What I'm saying is that your perception of quality is not actually objective quality.

This car has dents but those don't matter. Full price for you. Car still gets you from a to b just fine. This jacket has some holes and few stains but it will still keep you warm.

Re: Americans, it turns out, would rather visit a store than buy food online

#56
You can always do both. Order the big heavy stuff online that keeps for ages (e.g. beans, rices, canned tomatoes, flour, sugar, spices) and go into the shop for a few extra perishable ingredients you need for a meal when you need them for a less stressful experience. This applies even more if you don't have a car.

For balance, 90% of the item substitutions I've had have been fine (most stores in the UK email you the substitution list before delivery, and you can give substitutions back to the driver when they arrive) and the picked fruit + veg have been good for me too.

I had a quick look, but is there any data on store food delivery being better for the environment? Wouldn't it save a lot of car trips if done properly?

Re: Americans, it turns out, would rather visit a store than buy food online

#57
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…

[deleted]

Re: Americans, it turns out, would rather visit a store than buy food online

#59

Earlier quoted context omitted.

That's a great marketing gimmick that some companies have made, but it's largely false. https://www.vox.com/the-goods/2019/2/26/18240399/food-waste-...

I am highly skeptical. The author of that article makes a lot of claims, but doesn't really go into a lot of how the information was obtained. I'm not denying there's some marketing involved here--I'm sure there is. But there's also some element of truth here. I've worked at a food co-op and they definitely composted a lot of food. In the article's logic, that's not food waste, but I think that feeding people is stil…

I think it makes sense to be a lot more skeptical of the claims of companies like Imperfect Foods who have a vested interest in getting people to buy unappealing produce (from them, of course) than an independent food scientist staking her personal reputation on these claims.

Re: Americans, it turns out, would rather visit a store than buy food online

#60
We had grocery delivery for 5 years pre-pandemic. When the pandemic started we tried to continue grocery delivery. However, we found several key issues.

1. A large number of people decided to move to home delivery. We couldn't get a delivery slot for weeks.

2. I was able to get a delivery once. We had to submit the order the night before. Then I had to wake up early the next morning and continually hit refresh on the delivery scheduling page until a slot opened up, probably due to someone canceling. However, 40% of the items we ordered were no longer available. When we go to the grocery store the items are there. For some reason, they show as out when ordering online.

We gave up 6 weeks ago. People who were willing to put up with scheduling weeks in advance and not receiving important parts of their order are finally giving up.

It's not really a preference. Our grocery stores are not setup to handle the volume. Fortunately, we're moving into farmers' market season so we can avoid larger stores to some degree.

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