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I was blackmailed – any YouTuber could be next

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Re: I was blackmailed – any YouTuber could be next

#241

Post by disiplus »

SXX wrote: post #235
novok wrote: post #100

Earlier quoted context omitted.

They might have 1 billion free users, but they definitely don't have 1 billion partners or 1 billion paying customers. Google's customer service is horrible even for organizations that pay them +$10k/month or make them +$10k/month for ad sales, and that is a far smaller number. You would think they could at least scale customer support properly for that much smaller number, but they don't because culturally they do n…

Personally I had very much opposite experience with Google Ads support. For the person who buy ads it's exceptional and with available phone support even if you only buy ads for $100. They can literally explain how every single thing work on their system, giving advice on how to improve campaigns or fix something. It's very much opposite when it's come to AdSense, but again they don't really care when some webmaster…

that's not true in my experience. the rep had no direct answer and sometimes it would take a couple days till they reached somebody that knows the answer. and for everything else that i asked that they did not know directly the answer was "it's algorithm, even when i found the answer later somewhere deep in forums or faq".

i have dealt with google europe, i even visited the offices in dublin but i do not have a confidence that they know the answer, most of them are there to try to convince you to try this new thing and incrase you budget.

Re: I was blackmailed – any YouTuber could be next

#242

Post by boomlinde »

nikanj wrote: post #229
ericflo wrote: post #43

Earlier quoted context omitted.

It's in the post - the author was able to put the taken-down video back up on lbry.tv, which is a cryptocurrency-based decentralized media platform.

How does that even work? I think just the payment system on that media platform is crypto based. I've never heard of content-hosting on the block chain?

I assume something like IPFS pinning in exchange for crypto money

Re: I was blackmailed – any YouTuber could be next

#243

Post by 101404 »

gkoberger wrote: post #12

This might not be a popular opinion, but I feel like YouTube is doing their best with a really hard problem. I see a lot of people complaining about things like this, but I also see a lot of people complaining that YouTube/Twitter/etc aren't doing enough to take down false/immoral/illegal content quick enough. [1] It really sucks when a legitimate video is taken down by mistake. But it also really sucks when revenge…

It's pretty disturbing how you put "immoral" in between "false" and "illegal", as if it was just as bad.

Re: I was blackmailed – any YouTuber could be next

#244

Post by acituan »

colechristensen wrote: post #183
acituan wrote: post #172

Earlier quoted context omitted.

> A few scattered moderation complaints compared to wholesale rate limiting of incoming content I'm sure there is already some per-user upload rate limits in place to prevent gross abuse. It is a matter of playing with these parameters. Rate limits don't have to be distributed mindlessly equally globally. Just like in Hacker News or in Twitter, certain proxy variables like the account age and karma scores are used to…

>Zero complaints is a straw-man end-state. The comment of yours I was responding to >use it to optimize user frustration rather than minimize it It is not at all a straw man. You are criticizing nonzero optimization and encouraging minimization. To minimize is to have a goal of zero. What other definitions do minimize and optimize have in the dichotomy you are trying to make here?

> To minimize is to have a goal of zero

That's not what minimize means at all, hence my straw man argument. Minimize means reducing the amount as much as possible while still satisfying other parameters of your equation. Zero makes the whole operation nonviable as we agree due to diminishing returns, so it doesn't satisfy that definition.

The dichotomy of optimizing user frustration and minimizing user frustration is basically a question of what parameter gets what valence in the whole objective function. Maximizing profit at the expense of user frustration is optimizing user frustration, meaning having the perfect amount of user frustration in which their leaving the platform and the cost of reducing the frustration is on balance. Minimizing user frustration means doing this the other way around and having a product that, as Google claims, serves "the user first". If you understood that to be zero, I hope it is clear now. At any rate my point doesn't hinge on what the minimal point is. It is clear that any goal other than optimizing user frustration will be an improvement to current situation as far as what users get out of the transaction, and it is unlikely to be adopted.

Re: I was blackmailed – any YouTuber could be next

#246

Post by Tepix »

panzagl wrote: post #56
ericflo wrote: post #43

Earlier quoted context omitted.

It's in the post - the author was able to put the taken-down video back up on lbry.tv, which is a cryptocurrency-based decentralized media platform.

But he could have put it on Vimeo as well.

Perhaps he liked the monetization on libry more.

Re: I was blackmailed – any YouTuber could be next

#247

Post by unnouinceput »

Tepix wrote: post #245

Perhaps takedown requests should be accompanied by a fee: If the request is successfully appealed, the fee is kept. If not, it is returned.

Same problem only this time you'll leverage rich vs. poor while Internet is suppose to be the great equalizer.

Re: I was blackmailed – any YouTuber could be next

#248

Post by rndgermandude »

AnthonyMouse wrote: post #231
rndgermandude wrote: post #220

Earlier quoted context omitted.

The vast majority of Google users will never need customer support, and those who do probably will mostly have easy problems. There aren't a billion content creators on Youtube, and even fewer who would be good targets for blackmail like this. The channel in question has 100K+ subscribers and 17M+ views. That's probably a sizable amount of profit for Google from ads. It it really so unfathomable that google could tun…

> There aren't a billion content creators on Youtube, and even fewer who would be good targets for blackmail like this. Your treating the instant case as the common one, but it's not. And you don't know that until after you've done an investigation, which means you don't know it when deciding whether to allocate resources to an investigation. It's trivial to game subscribers and views. If having more gets you somethi…

>It's trivial to game subscribers and views.

If google cannot even make a bot to detect fake views and subscriptions, then why the hell do advertisers give them money at all if only those bots watch the ads anyway?

And why would they think that a ban bot - which has far reaching consequences - is ok, if they cannot even prevent view gaming?

It's not trivial to game subscribers and views. Such gaming is a problem, and they are pretty surely not really close to perfect detection rates, but they aren't that bad either. And everytime I dare use a public VPN google/YT puts big fat captchas in front of me.

>Google gets something like two million takedown notices every day.

Not impressed. Not every "content claim" leads to a takedown, or account strike. And not every content claim is the same. If they cannot distinguish between one coming from e.g. Sony vs one coming from e.g. then what the hell are they doing? There is such a thing as reputation.

Re: I was blackmailed – any YouTuber could be next

#249

Post by raducu »

o-__-o wrote: post #238
raducu wrote: post #219

Earlier quoted context omitted.

Oh please, I've worked on the anti-fraud/abuse system of a large hosting/internet provider in Europe. It was a flexible "if then scoring escalation/ticketing rules". I'm not saying my knowledge applies to all customer support cases, but what happened here would never have happened with our system. Just very simple tricks go a loooong way dealing with malicious people: how old is the account of the "reporter" ? is the…

I too use osTicket for my support escalation needs...

I'm not familiar with osTicket, is your point that osTicket could have been used instead of custom-made software in 2006 or that I'm overglorifying the system I worked on?

Re: I was blackmailed – any YouTuber could be next

#250

Post by spicyramen »

gkoberger wrote: post #12

This might not be a popular opinion, but I feel like YouTube is doing their best with a really hard problem. I see a lot of people complaining about things like this, but I also see a lot of people complaining that YouTube/Twitter/etc aren't doing enough to take down false/immoral/illegal content quick enough. [1] It really sucks when a legitimate video is taken down by mistake. But it also really sucks when revenge…

They are not doing their best. Google is well known for not hiring support people. They automate things, they use ML and also some people in India...but not enough
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