Live data from Hacker News

Tell HN: Triplebyte reverses, emails apology

news.ycombinator.com

441–450 of 678 posts

Re: Tell HN: Triplebyte reverses, emails apology

#441

> As CEO, this is my fault. I made this decision. Effective immediately, we are canceling this feature. I'd love to know the dynamics behind such decision

dynamics:

“oh shit, the public is now aware of how broken my moral compass is.

let’s continue to frame this internally as a “PR” problem rather than address the difficult reality: a light being shined on our apathy toward our users and our willingness to ruthlessly sell people out until we get minted”

Re: Tell HN: Triplebyte reverses, emails apology

#442
post #298

Earlier quoted context omitted.

Applying a marginal amount of business accumen: there's other ways to get from millions to billion(s). They don't have to further monetize engineers. There's companies looking for all sorts of talent, beyond software engineers, in fact 99% of hiring is for non-software engineering roles. You can't get blood from a stone, but you can expand your total addressable market.

It's too hard to scale and protect margins. If Triplebyte proves out a business model you'll get a bunch of Triplebyte for X competitors. For example, someone will start the equivalent of Triplebyte focused on DBAs another for Erlang devs, another for embedded, etc.

Right; s/he is saying that Triplebyte needs to be 'Triplebyte for X.'

Re: Tell HN: Triplebyte reverses, emails apology

#443
post #433

Earlier quoted context omitted.

I mean I deleted my account. They probably realized they're getting a ton of account deletions and went back on it.

He originally said they got around 2000 deletion requests since sending out the original message. That comment appears to be gone from this page now, but another commenter concurs with my recollection. It's hard to gauge significance without knowing a number of total users, but I imagine it is a relatively strong hypothesis that there is significant correlation between regular browsing of HN and having an account on…

> That comment appears to be gone from this page now

I think you're running into the pagination problem: https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...

If you scroll to the bottom and click More you should find it. Edit: yes, it's there: https://news.ycombinator.com/item?id=23304097.

Re: Tell HN: Triplebyte reverses, emails apology

#444
All: this thread has more than one page of comments. If you click the More link at the bottom you'll get to the others. I post this reminder because confusion appeared (https://news.ycombinator.com/item?id=23306062). We hope to go back to single-page threads as soon as some performance improvements are ready. Previous explanations are at https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que....

Re: Tell HN: Triplebyte reverses, emails apology

#445
post #67

Earlier quoted context omitted.

> My angel.co and LinkedIn are already public, why not Triplebyte too Because you opted in to creating those profiles and the information they contain, and made them public. You opted in .

It was wrong not to make it opt in but not deserving of the level of hate they’re getting for the decision. The big tech companies do things every day that are much more damaging to your privacy and they don’t send you an email telling you. LinkedIn’s spam marketing in the early days was downright scandalous. I’ve always found Triplebyte open and insightful and their response shows they’re receptive to feedback, whic…

Sounds like you've been privileged to work for companies that are OK with you looking around.

The analogy with dating services that people were bringing up earlier was a good one. Sure, some people are in open relationships, which is fine, but if Tinder were to assume that everybody was OK with having that aspect of their personal life exposed in public, it would be a massive problem.

Re: Tell HN: Triplebyte reverses, emails apology

#446

Nothing to see here. Ammon has tried a bold move to chase big money, used a few common tricks (release on Friday night, opt-out and other dark patterns), it didn't pan out and now he's doing damage control. When the dust settles, he'll give this idea another try. This is all from a corporate playbook, but it seems Ammon hasn't read the entire book. There's a chapter there that tells how to systematically manufacture…

I don't know Ammon, but I don't think he's chasing "big money". The best founders I know, when they make mistakes like this, aren't doing it for the money. They're doing it because they are trying to create the world they want to see exist, and that blinds them a bit. In this case, I genuinely believe Triplebyte just wanted to have a bigger impact on the hiring world, and try to fix it for engineers. Did they fuck up…

I interviewed with Ammon when the founders were running interviews themselves, and after a not-great interview he still stuck around with a junior to just talk tech for a good while. He left a really positive impression on me.

I see them as mission driven, this was a bad step but I trust that they're still focused on trying to fix a broken hiring system.

Re: Tell HN: Triplebyte reverses, emails apology

#447

I am not an active Triplebyte user, but I have an account and followed the thread(s). This e-mail (which I also got) seems like a heartfelt apology. They fucked up, realized it and turned the ship around. They listened and that's what counts for me. They listened to the negative feedback and responded to it. Some comments around here are extremely negative of the whole situation. More negative than I think they deser…

That is foolish. Fool me once, shame on you. Fool me twice, shame on me.

It is too early to put trust in Triplebyte. The classic Silicon Valley playbook is to do something that crosses a boundary, get pushback, apologize, and later try again. Eventually it succeeds.

Examples:

- sharing all you financial transactions and passwords with a third party

- suppressing posts for reasons

- sharing private conversations with powerful parties

Wait and let Triplebyte prove itself with real actions instead of just talk.

Re: Tell HN: Triplebyte reverses, emails apology

#449
post #306

Earlier quoted context omitted.

> This e-mail (which I also got) seems like a heartfelt apology. Even if it is heartfelt, I'd argue that if no alarm bells went off internally when they were discussing this feature, they are not the group of people to entrust with information such as this.

Given the prevalence of comments like this, I wonder why any company would ever bother offering an apology or retraction. As soon as a company does something that a chunk of people on the internet don’t agree with, there’s really no way out. They’re going to get bad press regardless of whether they retract, whether they apologize, and whether they say they’re taking actions to avoid the sequence that led to the actio…

What's with all the apologizing lately. I don't pay for people to mess up. How many mess up does your employer tolerate before they find someone else to take your place?

This isn't kinder garden, we're not here to educate those companies, they run a business, you mess up, you're out, we give the competitor a chance. That's how it works.

Re: Tell HN: Triplebyte reverses, emails apology

#450
post #432

Earlier quoted context omitted.

The current position is "sorry for breaking your trust, please trust us". It's hard to find it compelling. > Given the prevalence of comments like this, I wonder why any company would ever bother offering an apology or retraction. To project my own opinion onto others: these comments are warranted because an apology has no actual value. The fact remains that Triplebytes can still do this if they wish to, and they are…

> The current position is "sorry for breaking your trust, please trust us". It's hard to find it compelling. Why is this a hard thing to do? It’s literally what everyone who ever messes something up is asking you to do. Just because someone once committed a broken build, doesn’t mean I’ll never again trust them with access. It’s argubly more like “sorry for being a moron, but I hear you. Please give us another chance…

Break the build, okay we give you a second chance, delete the database and all backups when you were hired as the DBA? You're probably going to be looking for another job.
Post reply on HN