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Unable to deal with Chrome Extension Team, Kozmos is shutting down

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Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#91

Post by thanksforfish »

black_puppydog wrote: post #37
tdeck wrote: post #3

> Google (Robot): We'll take your extension down Me: Hey, this must be a mistake > Google (Robot): No mistake, review these policies, your extension violates one of them Me: It does not violate any of them, this is a mistake! > Google (Finally human): Oh, sorry, a mistake. Obviously someone just needs to create a robot that automatically replies to the takedown notices and disputes them, thus closing the loop!

I had the same reaction. But then the individual programmer/founder won't risk their robot messing this up, while for google it's a numbers game. Also, someone would have to program that bot and can you even imagine how dead inside you'd feel if that was your life?

Using AI to suggest a reply or to use human approval seems like a low risk approach.

Would you feel dead inside if your tool helped developers keep their projects online? Sounds rewarding to fight the big guy and keep cool projects online.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#92

Post by Cymen »

Hi Azer! It's been a while.

I had the same problem with a Chrome extension for my side project Defero (school information system). It uses InboxSDK to integrate the Defero address book with GMail. Unfortunately, it got flagged for security review and it kept getting rejected no matter what I changed. I ended up concluding my authentication mechanism and/or my use of InboxSDK was causing problems so I'm going to try changing the authentication mechanism.

But working with the Google to try to get it fixed and finding the cryptic warnings they hide in various parts of the developer console has been extremely annoying. I don't blame you for your decision.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#93

Post by justinc8687 »

yjftsjthsd-h wrote: post #57
m-p-3 wrote: post #40

Earlier quoted context omitted.

Google is a proverbial a jack of all trades, master of none. If you need to depend of them for a specific service, don't. Go with an actual business that cares and have the focus on what's important, and more importantly a customer service that listens. I went with a dedicated VoIP provider, and the service has been excellent

Can you suggest an alternative to Voice? I need SMS and voice, and prefer data being optional (Voice can forward to a dumbphone, or even a landline). Happy to pay, just haven't found an obvious direct competitor.

Dialpad is useful for this. They're one of the few alternatives I've found that allows for routing calls over POTS.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#95

Post by StavrosK »

vezycash wrote: post #26

Developers evangelized Android and Chrome in their early days - created the monsters. People making Chrome only sites are feeding the monster. Instead of Kozmos shutting down, the best revenge would making a firefox extension and getting their users to switch.

Agreed, why are they shutting down instead of doing that?

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#96

Post by techbubble »

yjftsjthsd-h wrote: post #57
m-p-3 wrote: post #40

Earlier quoted context omitted.

Google is a proverbial a jack of all trades, master of none. If you need to depend of them for a specific service, don't. Go with an actual business that cares and have the focus on what's important, and more importantly a customer service that listens. I went with a dedicated VoIP provider, and the service has been excellent

Can you suggest an alternative to Voice? I need SMS and voice, and prefer data being optional (Voice can forward to a dumbphone, or even a landline). Happy to pay, just haven't found an obvious direct competitor.

I like the Unlisted app https://www.unlistedapp.com I got it a few years ago and haven't had any problems. I think it might be iOS only. There are plenty of other burner phone number apps which work on both Android and iOS.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#98

Post by matz1 »

Guzba wrote: post #69
wolfgke wrote: post #51

Next time on HN: Postmortem and lesson learned: Don't make yourself dependent on BIG_COMPANY when building a product

This comment is trite. No Android app, no iPhone app, no Google search listing, no Amazon product page, no Stream/Epic store listing, no browser extensions, no cloud servers. Can you rely on an internet provider or should you lay your own fiber? What technology product are you going to make that relies on nothing? HN deserves better comments imo.

Do not relay on one solution, diversify. Have a backup plan. Assume that whatever it is you rely on has possibility to dissappear anytime for any reason.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#99

Post by michaelterryio »

Awelton wrote: post #38

Maybe someday everyone will realize that google isn't a company that provides services to users, it's a data theft company. They don't really care about bugs or frustrations because they aren't in the business of providing things to you. You are not their customer. The vast majority of people have forgotten that they aren't an email, webapp, cloud storage, or online translation provider. They are an advertising compa…

This reminds me of when sports fans say things like, those odds are meaningless, they’re just set by bookies to get action.

True from a naively pedantic POV, but also ignores that betting odds happen to end up efficient also. Like saying shopkeeps set prices to drum up business and aren’t subject to the principles of supply and demand.

Google is an advertising company, but as part of its strategic goals it develops a high quality email client that beat out competitors on its own. I bet you the Gmail team is full of brilliant people who don’t give a shit about advertising and just want to make an awesome email client and spend night and day thinking about just that.

Re: Unable to deal with Chrome Extension Team, Kozmos is shutting down

#100

Post by errantspark »

Nightshaxx wrote: post #67
leonardteo wrote: post #16

I feel you... We had similar issues with the Google Play store for the ArtStation App ( https://magazine.artstation.com/2018/12/happened-artstation-... ), it simply got taken down and appealing continually got rejected. It was only after the issue got picked up as the top story on Hacker News and other sites that exposed the dysfunctional nature of their moderation that finally Google subtly changed their policy so t…

That's kinda NSFW.....might be helpful next time if you indicated it as such.

Really?? Feels like I'm living in 17th century New England here.
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