191–200 of 577 posts
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Plus the backend doesn't move fast. The .net framework only got a json serializer recently. I am not holding my breath for system.drawing to handle HEIC!
> The .net framework only got a json serializer recently. What do you mean by recently? I am not a .net user, but this seems quite basic.
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If they had enough time to warn people ahead of time, they had plenty of time to push a fix to their system for this. We are literally talking about adding support for one more image format. Emails, tweets, texts are no excuse for broken products. The iPhone is the best selling model in the United States. It is on College Board to support its default image format. Good product design is owning your users' success. It…
I disagree. Bowing down to the whims and fancies of corporations is how we got into this situation (in terms of media formats) in the first place. According to wikipedia, HEIC isn't even supported in any browser natively, clearly rolling it out this soon was a bad idea.
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If they had enough time to warn people ahead of time, they had plenty of time to push a fix to their system for this. We are literally talking about adding support for one more image format. Emails, tweets, texts are no excuse for broken products. The iPhone is the best selling model in the United States. It is on College Board to support its default image format. Good product design is owning your users' success. It…
HEIC isn't supported in a lot of places. It's mainly (only?) Apple that uses it with iOS devices. Perhaps Apple should make it easier or automatic to convert into a format that's universally usable. Bet the same thing would have happened with webp images too. JPG and PNG are like the FAT32 format of images. Always accepted, everywhere.
Further down this thread you’ll see that the board have messed up and they aren’t accepting images they should due to poor implementation.
“ oefrha 1 hour ago [–]
Tried a standard input tag with the proper accept attribute Selected a HEIC file from Photos in Safari, the selected image was automatically converted to JPEG”
"Our system broke, you're screwed now, sorry" is never an acceptable answer. Do they really not have anyone who knows how to get stuff done? 1. Take the files and figure out what to do with them so they can be read. This isn't a hard problem. 2. Ask everyone affected to email you the photo or a new photo of the documents. We'll just take it on trust that you do so honestly because there's no way you would've seen thi…
>"Our system broke, you're screwed now, sorry" is never an acceptable answer. That's not what happened at all. The college board admitted their fault and are letting students take the test again. Even without that, they mentioned in their FAQ that JPEGs and PNGs are the only file types acceptable and even sent out a tweet (which should have been an email) a week before especially for iPhone users to let them know how…
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Have to agree with this guy here.. if you are doing Q/A testing and you notice that an iphone doesn't work by default, you have a problem.
Perhaps it's the iPhone that's broken then. HEIC isn't exactly a commonly used, or widely accepted image format outside of Apple's world.
If the latter this is a roaring success.
This is the latest in a string of incidents where critical software systems, facing new pressure due to the pandemic, are catastrophically failing their users. I think what's happened in the past is that most public-facing software systems either a) were not really critical (because people had the alternative of doing things in-person), or b) (as in the case of all the ancient COBOL systems underpinning the US gov) h…
> We need some sort of standard for software engineering quality. I contend we need defined SLAs because ultimately that's what matters. Create the software in Visual Basic or Rust, I don't care. But it needs to work. Define SLAs with consequenses and the rest will sort itself out.
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Have to agree with this guy here.. if you are doing Q/A testing and you notice that an iphone doesn't work by default, you have a problem.
Perhaps it's the iPhone that's broken then. HEIC isn't exactly a commonly used, or widely accepted image format outside of Apple's world.
I'm not saying you are wrong- sure you can argue that it's the iPhone that is broken, from a non-standard format. However, if you are designing an app that needs pictures to be taken and about 45% of your customers (the students) can't just take a picture without going through some conversion while on a time sensitive test- then you majorly fucked up.
End of the day this is on the AP designers for not adding a format which 45% of their base will use by default.
Clearly needs to be solved and fast, and I have huge sympathy for those affected. However to me the more interesting point is why anyone would want to submit a handwritten script when they could type it. Not to sound like an old foggey, but in my day the only people who got to type were dyslexic and it gave them a huge advantage (no doubt why so many parents were having their children tested). Even if you could write…
AP stat/ AP Chem/ AP Phys etc are about math formulae and explaining the calculation. I do not want my kids to learn TeX or figure out word formula editor just before the AP exams.
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Plus the backend doesn't move fast. The .net framework only got a json serializer recently. I am not holding my breath for system.drawing to handle HEIC!
> The .net framework only got a json serializer recently. What do you mean by recently? I am not a .net user, but this seems quite basic.