Notice of cyber security incident: https://otp.investis.com/clients/uk/easyjet1/rns/regulatory-...
EasyJet admits a cyber-attack has affected approximately nine million customers
11–20 of 164 posts
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#12Could be catastrophic, as I have my ID details saved there for quick checkin.
Me too, could be a lot of passports being cancelled and reissued shortly
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#13Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#14The CEO says " it has become clear that owing to Covid-19 there is heightened concern about personal data being used for online scams"
Am I missing something here? This doesn't make sense really.
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#15If EasyJets systems are anything like their customer service, their in-flight food, their baggage handling or their scheduling, this is not surprising.
Their handling of refunds and cancellations...
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#16The CEO says " it has become clear that owing to Covid-19 there is heightened concern about personal data being used for online scams" Am I missing something here? This doesn't make sense really.
I imagine this data could easily be used for a scam, considering the vast majority of these customers would have had flights cancelled and are probably pending refunds. A simple "Your refund is being processed, please enter the details of the card you paid with" would be very convincing for all those desperate for their money back.
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#17The CEO says " it has become clear that owing to Covid-19 there is heightened concern about personal data being used for online scams" Am I missing something here? This doesn't make sense really.
It makes perfect sense, the company has completely screwed up in a way that's totally unrelated to Coronavirus, and now they're trying to conflate the two issues.
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#18Could be catastrophic, as I have my ID details saved there for quick checkin.
Me too, could be a lot of passports being cancelled and reissued shortly
From https://otp.investis.com/clients/uk/easyjet1/rns/regulatory-...
"Other than as referenced in the following paragraph, passport details and credit card details of these customers were not accessed"
The following paragraph says 2208 credit cards details were stolen.
Re: EasyJet admits a cyber-attack has affected approximately nine million customers
#19Any customer data, and especially PII, needs to be toxic. The toxicity needs to increase super-linearly with the total amount of data, because the value of leak does, too, while the difficulty of the breach probably does not.
It needs to be so expensive to store extensive data of millions of people that companies (or for that matter, the government) cannot wait to get rid of it.
Currently, most online shops nudge me towards opening an account and letting them store my data indefinitely (to facility marketing and reduce friction). They should do the opposite, nudge me towards not causing them the hassle of storing my data beyond the immediate business transaction.