Earlier quoted context omitted.
This response reminds me of: https://twitter.com/ID_AA_Carmack/status/1258531455220609025 Opensource/free software powers most of the stuff we take for granted. The software and their maintainers are equally taken-for-granted.
I agree that the vast majority of people take a lot of open source for granted. However, a lot of open source projects are, frankly, extremely rude to users. Instead of some copy-paste "kindly please direct your question to this resource over here" the users get "GET THE @#%% OUT OF HERE STUPID N00b" and this is from people directly with the project (e.g., domain email address). If you think this doesn't impact your…
As some anecdata: My experience in various open source projects as a submitter of bugs, fixes and features has been welcomed with respect and understanding even when we don't agree or I turn out to be the ignorant one.