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Cognitive biases and principles that affect UX

psychology.design

1–10 of 43 posts

Re: Cognitive biases and principles that affect UX

#4

It's ironic that this is the same site which created https://growth.design/case-studies/trello-user-onboarding/ Which is probably the least user-friendly thing I've come across in a while.

Hey Pete, sorry to hear you had trouble viewing our comic book case studies :/. Was it the slide format that threw you off?

Re: Cognitive biases and principles that affect UX

#5

It's ironic that this is the same site which created https://growth.design/case-studies/trello-user-onboarding/ Which is probably the least user-friendly thing I've come across in a while.

Hey Pete, sorry to hear you had trouble viewing our comic book case studies :/. Was it the slide format that threw you off?

Pretty much. I suspect I may be a minority, but I'd rather just have a really good case study in text format, with images where appropriate, rather than having to keep clicking through with cute visuals.

It feels to me a bit like it's cheapening the content by putting it into that context. It's like watching an anime version of Pride and Prejudice; I'm sure there's an audience for it, but I'm not it, and it feels cheap.

EDIT

Having thought about this a little more, it also feels like the analysis is more shallow than I think it actually is, due to the presentation context.

Re: Cognitive biases and principles that affect UX

#6

It's ironic that this is the same site which created https://growth.design/case-studies/trello-user-onboarding/ Which is probably the least user-friendly thing I've come across in a while.

Hey Pete, sorry to hear you had trouble viewing our comic book case studies :/. Was it the slide format that threw you off?

On one of the slides it says "Great use of my first name" when in fact it uses the whole name or whatever was given in the name field. Since you are here, why did you write "first name" when "name" would be more precise?

Re: Cognitive biases and principles that affect UX

#7
post #6

Earlier quoted context omitted.

Hey Pete, sorry to hear you had trouble viewing our comic book case studies :/. Was it the slide format that threw you off?

On one of the slides it says "Great use of my first name" when in fact it uses the whole name or whatever was given in the name field. Since you are here, why did you write "first name" when "name" would be more precise?

You're right, my mistake. Fixed and updated if you refresh! :)

Re: Cognitive biases and principles that affect UX

#8

Earlier quoted context omitted.

Hey Pete, sorry to hear you had trouble viewing our comic book case studies :/. Was it the slide format that threw you off?

Pretty much. I suspect I may be a minority, but I'd rather just have a really good case study in text format, with images where appropriate, rather than having to keep clicking through with cute visuals. It feels to me a bit like it's cheapening the content by putting it into that context. It's like watching an anime version of Pride and Prejudice; I'm sure there's an audience for it, but I'm not it, and it feels che…

Sure thing! Totally respect your opinion Pete. I really believe in radical candor.

To give a bit of context, most people signup for our content specifically for the case study format (including, surprisingly, Fortune 500 execs). Tech scale-up product leaders tend to use it as a resource for internal education. (They tend to use the keyboard navigation though, not their mouse, the clicking is indeed tedious!)

With that said, we also know that many people prefer long form text—which is totally fine. The good news is that there's no shortage of Medium posts for that!

Thanks for your feedback again Pete. Cheers.

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