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Ask HN: Why are you against open plan offices?

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Re: Ask HN: Why are you against open plan offices?

#51
Open-plan offices came about because they are mainly cheap.

Or, then, you just don't trust your employees and want to watch over them all the time.

Neither of these reasons touch the actual reason why you are in the office - to create added value. Hence open plan office is an environment that the market has selected for all the other reasons, except to be a good place to work.

Some people like open offices, other don't.

The overall picture from literature and practice is that if the cadence of the work is "like in NASA flight control" then the easy communication aspect is an actual asset.

On the other hand, if you are mostly coding and doing other sort of deep work, then an open plan office is openly hostile to productivity.

For example, if noise level increases 10 dB it decreases productivity by 5% [0].

Personally, having worked in all sort of configs for two decades, my capability to concentrate, productivity, and happiness in an open plan settings plummets.

[0] Dean: Noise, Cognitive Function, and Worker Productivity "https://joshuatdean.com/wp-content/uploads/2020/02/NoiseCogn...

Re: Ask HN: Why are you against open plan offices?

#52
> I would enjoy cubicles or private offices. I feel like you'd miss out on so much collaborative effort and serendipitous & spontaneous conversations with colleagues that solve problems out of the blue.

Private office does not have to mean that single person is in the room. We have offices big enough to hold whole cooperating team, in general of 3-8 people, occasionally more.

So you get debate, but debates from other teams and you dont have to worry that you are disturbing other teams.

Re: Ask HN: Why are you against open plan offices?

#53
post #36

The commute to my office is a few meters, and I really like that. It also has perks like private bathroom & fridge & coffee maker & oven, etc. I wouldn't want some company to have their open office so close to my bedroom.

Sounds like you have a dedicated home office. So do I.

Many people who work in offices live in highly expensive cities (on a $/sq-ft basis) and can't afford a "spare" room to work in. Many juniors can't even afford their own apartment. Indeed some at the bottom end of the payscale may even have to share a room

If remote work become the norm, people will be more confident about leaving expensive cities and moving to cheaper places, which don't have 50 different job opportunities within a 3 mile radius.

Re: Ask HN: Why are you against open plan offices?

#54
In one line: It affects the ability to work deeply.

I'm not against the idea of the open office. I'm against the scale at which it is implemented. Open office for a team is okay (even good, when you're in the idea-bouncing among teammates phase). Open office on a large scale wherein often the entire floor can hear each other is terrible.

The core reason: the inability to work deeply for long intervals of time. Especially when you have grabbed a good idea and are trying to implement it before the flow gets broken.

At any office there will be people who by their nature will cause disturbances. On a larger scale, the probability that someone will break my flow is greatly increased.

Re: Ask HN: Why are you against open plan offices?

#55
post #33

I'm an introvert and like to have a quiet place of my own. I work way better this way. I'm not alone in my office, though, we're 2 in the same room, and the door is always open, and everyone else in keeps his office's door open unless they need privacy. Best of both worlds. I can't work with music/headphones. I tried, but it doesn't seem to work for me as I tend to focus on the music.

> t doesn't seem to work for me as I tend to focus on the music

I get what you mean, I find you have to pick the right sort of music. For me minimal techno is perfect, because it's energetic so doesn't relax me too much like ambient music, but also monotonous/repetitive so I don't get too into it

Re: Ask HN: Why are you against open plan offices?

#56
post #29

Earlier quoted context omitted.

It's also possible that higher co2 levels could be making you tired. I have been seeing more and more studies on high co2 levels in crowded offices causing measurable effects.

That makes sense, but also seems not too difficult to prove.

There was a paper or report floating around HN the other day, in which the Navy analyzed data from submarine crews, and could not reproduce the claimed effects of increased CO₂ concentrations in air. With that out there, I worry a definitive answer may not be so easy to establish.

Re: Ask HN: Why are you against open plan offices?

#57
As far as audio goes, either you need to play something in your headphones (which itself can be distracting) or sounds will go through (actually many will probably go through either way), and sometimes that's perfect for what you're working on, but sometimes it very much isn't. Also they're not an option when you're trying to talk to someone without both of you getting distracted or distracting others.

Headphones don't filter out every distraction either, though, so there's that too. People constantly walking around or eating food you can smell or shuffling stuff on their desks or doing whatever else they are doing can be incredibly distracting when you need to concentrate.

Also distractions are one thing, but I know lots of people want some privacy in the workplace too, even if it's not the first (or last) reason they'll list. It's kind of the elephant in the room. If you're the kind of person/robot who thinks privacy in the workplace is a fundamental oxymoron and who goes 4 or 9 hours straight without taking a bit of a break once in a while (whether it's just to check your personal email or social media, or to lay your head down for some time and rest a bit, or to make/receive a phone call, or whatever) then maybe you won't sympathize with this. But not feeling like people are continually observing you is something a lot of people value.

Also my ears can eventually sweat when I have headphones on for hours on end, and my headphones end up getting dirty, and their existence isn't exactly indistinguishable from their non-existence either, so there's that. Maybe this is too obvious? But an open-plan office where the solution is "wear a headphone" is practically a job that mandates that you wear a headphone.

I'm sure there's other stuff I'm not thinking of at the moment. And of course there are lots of benefits too; I just didn't list them since you seemed to already be aware of them.

Re: Ask HN: Why are you against open plan offices?

#58
post #15

Because it makes it too easy people to ask questions that they could have answered on their own if they'd has to stand up from their desk, walk down the hall to my office, knock on the door and obviously disrupt whatever I'm doing. In an open office all they have to do is vaguely wave their hand in the corner of my vision with "hey just a quick question" that inevitably turns into a 15 minute product revision meeting…

Sounds like that discussion was needed, to me..

Yeah, except it happens every other day and all you do is "revise the product" and never build or ship the product.

It's a one way express train to feature creep. It often doesn't involve all of the stakeholders, so then you're having multiple 15 minute meetings to get everyone in sync.

Meetings are for meeting, not meetings are for shutting up and doing your assigned work.

Re: Ask HN: Why are you against open plan offices?

#59
post #36

The commute to my office is a few meters, and I really like that. It also has perks like private bathroom & fridge & coffee maker & oven, etc. I wouldn't want some company to have their open office so close to my bedroom.

I know your comment is a bit tongue-in-cheek, but, the most recent company I worked for (I work from home), build a really nice open office w a glass conference room off of the main area, a kitchenette, and a separate smaller office, connected to the main area.

However, there is a single toilet with shower for the entire space.

It is only accessible via the smaller office.

I would occasionally visit, but even w a few people, it was horrific.

At one point, they had two desks and folks working in the smaller room, but it became unbearable, after being able to experience your coworkers bathroom habits from less than 10 feet away.

When building the office, did I stress the need for a cohesive bathroom strategy? Yes.

I have many other work related stories like this, from all sorts of places.

Re: Ask HN: Why are you against open plan offices?

#60

> I feel like you'd miss out on so much collaborative effort and serendipitous & spontaneous conversations with colleagues that solve problems out of the blue This happens for sure In my experience the ratio of beneficial to detrimental serendipitous and/or spontaneous conversations that result in any benefit is extremely low, so low in fact as to not being worth it. The problem is that people tend to remember the us…

I find the worst interrupters are not co-workers but impatient, micromanaging managers. Yup, the Dilbertian PHB's -- there just are too many of them out in the wild.

Coworkers can be a menace too. Two jobs before, I worked in a place where each team of ~8 people had their own room. On the floor, we had a bunch of "roamers" who would visit every room at random times to socialize. And then, within the team, we had the problem of everyone doing their own "break for cat memes" at a different time, and wanting to share the funny thing they saw immediately; we sort-of solved that by creating a dedicated IM chatroom for sharing off-topic posts, but then those would sometimes spill over into meatspace anyway, and suddenly you had half of the room discussing some stupid video while the other half tried to work. It was manageable at this level, though. An equilibrium.

(I have to admit that I did my own share of distracting my coworkers there; nobody was blameless in our room.)

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