Earlier quoted context omitted.
Yeah. It's not just department stores--which I have less direct experience with. A lot of the old line "mail order" outfits like LL Bean, J Crew, Lands' End, etc. (as well as many of the at least semi-premium outdoor clothing/gear/etc. brands) are much more of a both quality and customer service crapshoot than they once were. At the risk of painting with an overly broad brush, when everything is made in the same, mos…
I ordered stuff from Banana Republic Factory about a year ago. I was on their email list, saw something I liked in the ad, clicked on it, bought it. It was on sale, a shirt for like $30. I had good experiences with stuff I bought from them in an actual store years prior. The shirt came, and it was synthetic blend of polyester IIRC- the shirt felt like wearing a garbage bag, but much worse was that the fabric was so t…
TBH, I buy very few clothes these days as I'm mostly either WFH or (normally) traveling--where I'm mostly a very light packer. I'm sure I have tons of perfectly clothes in my closets I haven't worn in years and that's with pruning.