Live data from Hacker News

Bye, Amazon

tbray.org

521–530 of 1001 posts

Re: Bye, Amazon

#521

Earlier quoted context omitted.

I think this is a two way street. If you've never been involved at a management or ownership level of a business that has "low pay" labor (e.g., food service, warehouse, retail sales). For every 2-3 decent workers there is one that just takes pure advantage of the environment (e.g., stealing product, stealing time, etc). Sometimes this occurs at great cost for a period of time before it is discovered. EDIT: This was…

Purely anecdotal, but my dad has a story around this--his company wasn't doing great, and they needed to increase factory output, so one of the best ideas was to create a factory profit share amongst all the factory employees. They called a random group of employees together to run the idea by them, and after they presented, they asked them what they thought. One guy then asked, "So does this mean I have to work hard…

I'm not sure what you're trying to say with this story. But the whole "work harder" is a business euphemism for "put in more hours". It probably wasn't the words that were used. Your dad was asking someone to put in more hours, maybe miss dinners with the family, maybe work some weekends, for an unknown "share of profits". But it seems like you're presenting a worker choosing better work/life balance over higher pay as proof of laziness.

Re: Bye, Amazon

#522
post #391

Earlier quoted context omitted.

All the example replies to this I’ve seen so far are where the power imbalance between business owner and worker is huge. So I’ll give my anecdote which is from the other side. I grew up watching, and often helping, my parents as they ran their own business. We were at best lower middle class. The economic gap between us and those we hired was far smaller than any of the examples given here. My parents treated the wo…

No one who runs a business that hires multiple employees can reasonably call themselves lower middle class. Showing my work: > My parents treated the workers well, paid them fairly[1] >His salary was lower than my mom’s. Not lower than the workers. Let X be a fair wage, Y be your dad's wage and Z be your mom's wage. Then Z>Y>X, so Z+Y>2X. Any household that makes more than twice a "fair wage" is not lower middle clas…

This is definitely not true.

Literally drive down the street and look at those little no-name shops and stores: each of them have owners who employ other people.

The lady who owns the salon and has 10 other ladies + receptionist working there is not wealthy, and is probably taking on a lot of risk.

'Small business owner' is one of the most precarious positions to be in - it's like all the low pay and crap of 'working class' life - but with all the risk and stress of capital class.

I don't know why people do it.

I wonder maybe if this class just 'gave up on it' it'd be interesting to see how we would all cope.

Re: Bye, Amazon

#523
post #391

> At the end of the day, it’s all about power balances. The warehouse workers are weak and getting weaker... Whenever I speak to someone working in a "low-skilled" job, I'm always astonished and embarrassed by how different their work environment sounds to the kind of offices I work in. There seems to be a consistent theme of employees being treated with suspicion, condescension and outright hostility. This gets to t…

All the example replies to this I’ve seen so far are where the power imbalance between business owner and worker is huge. So I’ll give my anecdote which is from the other side. I grew up watching, and often helping, my parents as they ran their own business. We were at best lower middle class. The economic gap between us and those we hired was far smaller than any of the examples given here. My parents treated the wo…

You're totally right on the action-reaction bit. And it's the same way at much bigger scales. This American Life did a story on NUMMI, a Toyota/GM joint venture. Toyota took one of GM's worst plants and made it well run and productive, in large part by treating the workers like people. It's very moving: https://www.thisamericanlife.org/561/nummi-2015

The heartbreaking part is that even when GM saw it happen, they couldn't really get it. Manager-labor hostility was too baked in on the management side for them to really change.

Re: Bye, Amazon

#525

Earlier quoted context omitted.

I think this is a two way street. If you've never been involved at a management or ownership level of a business that has "low pay" labor (e.g., food service, warehouse, retail sales). For every 2-3 decent workers there is one that just takes pure advantage of the environment (e.g., stealing product, stealing time, etc). Sometimes this occurs at great cost for a period of time before it is discovered. EDIT: This was…

Even worse is when you evaluate hiring. It isn't unusual for a high-turnover entry-level type employer to have 15% or less of candidates who agree to fill a position still employed with the company 6 months later. The pure drag of having to deal with this, especially when it comes to all of the paperwork required, by law, to be completed with every single new hire makes this alone a huge expense. The vast majority of…

Wait, so the complaint is that not enough people are getting stuck in your low-paid dead-end job? They're finding a better job and leaving?

Is it less expensive constantly hiring and training new people than it would be to pay enough to retain employees you already have?

Re: Bye, Amazon

#526
As an Amazon customer, I've gone from admiring the company to distrusting them. I can't trust products I buy from them; this lack of care is a problem with the very fabric of the organization.

One nit to pick: "Climate Change" groups, and the like should keep their focus narrow. I have trouble getting behind many groups because they seem to need to have a position on every "progressive" issue. The Climate Change group should have stuck to climate change, and another employee action group created to make sure the needs of all the Amazon employees across the company are being taken seriously.

Re: Bye, Amazon

#527

Earlier quoted context omitted.

You're claiming that 1/2 to 1/3 of employees are criminally stealing time or product from their workplace. I need some robust citations for that, because it's ridiculous on its face.

I suspect that those of us who worked our ways through school at menial jobs can think of many examples right off the top of our heads. In my experience, "1/2" is too much (depending on how you define stealing). But it was quite common for both employees to steal from their employer, and for employers to steal (wages) from the employees. It was also quite common for employees to simply walk off when they felt they'd…

If you consider employee and employer a resource exchange (time and abilities for money) then theft can also be tucked in as underemployment. If a task takes 10 minutes to complete an employee intentionally draws it out to 4 hours, is that theft? They were there, they were working, but didn't do it at maximum efficiency. If an employer can afford to pay an employee $20/hr and was even expecting to but was able to get labor at $10/he, is that theft?

Those in power define the rules and define things like 'theft.' Theft in the traditional sense is taking physical tangible resources that aren't yours. When we move to intangibles like time, businesses have defined all the rules around theft, not people.

Re: Bye, Amazon

#528

> At the end of the day, it’s all about power balances. The warehouse workers are weak and getting weaker... Whenever I speak to someone working in a "low-skilled" job, I'm always astonished and embarrassed by how different their work environment sounds to the kind of offices I work in. There seems to be a consistent theme of employees being treated with suspicion, condescension and outright hostility. This gets to t…

I tell people I've never worked as hard as I did the morning shift at taco bell.

Just being treated like a human with independent thoughts and needs is a huge benefit in so many workplaces. There's a level of just violence and mistrust in the "normal" working world that is terrifying if you haven't experienced it, and jarring if you haven't experienced it in a while. The bean-counters who make up the systems where in human labor is a cog are really creating skinner boxes. The larger scale the corporation goes the less emphasis on empathy and human needs. You become a bit that can either do the work or can't.

Our cold "efficient" corporate machines has actively done everything it can to take humanity and empathy away from every process. Consumers are numbers on a dashboard. Workers are line items in an S-1. As much as people like to claim otherwise, the companies actions never take a hit that they know doesn't have a benefit elsewhere. Amazon is a big pioneer in the space - take something and remove all human decision making from it, automate it and then move onto the next thing. Now they apply that against hundreds of thousands of warehouse employees.

Re: Bye, Amazon

#529
post #391

Earlier quoted context omitted.

All the example replies to this I’ve seen so far are where the power imbalance between business owner and worker is huge. So I’ll give my anecdote which is from the other side. I grew up watching, and often helping, my parents as they ran their own business. We were at best lower middle class. The economic gap between us and those we hired was far smaller than any of the examples given here. My parents treated the wo…

No one who runs a business that hires multiple employees can reasonably call themselves lower middle class. Showing my work: > My parents treated the workers well, paid them fairly[1] >His salary was lower than my mom’s. Not lower than the workers. Let X be a fair wage, Y be your dad's wage and Z be your mom's wage. Then Z>Y>X, so Z+Y>2X. Any household that makes more than twice a "fair wage" is not lower middle clas…

In general, you are correct but it is very location dependent. Low income in SF is anything below $82k according to HUD

Re: Bye, Amazon

#530

Earlier quoted context omitted.

This is the challenge with large mortgages and heath care requirements taking away people's moral agency. Maybe that's the idea.

Talking to US friends about jobs is always weird because they're so afraid of quitting/being fired, because their health insurance is tied to their jobs. This whole system conspires to make people afraid and subservient. Why you guys haven't replaced it with someone that actually frees you, is always a mystery to me.

This always seemed particularly bizarre to me in the Clinton and Bush eras, where US politicians were vocally obsessed with small business (I think this has faded over the last decade, and the Republicans in particular seem to have totally dropped it as a talking point). Encouraging people to form small businesses while opposing policies which would actually make this feasible always seemed odd.
Post reply on HN