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Show HN: Connect customer feedback to your roadmap

prodcamp.com

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Re: Show HN: Connect customer feedback to your roadmap

#11

Post by faichai »

antonzorin wrote: post #2

Hi, a co-founder here. I’ve been in the situation when you, as a software vendor you’re being swamped with tons of customer feedback on your products and you don’t have an effective yet efficient system to process it, keep track of it, and also being able to close the feedback loop. I didn’t find anything that would help us with that and I stated thinking on how that product would look like. I’ve been nurturing this…

Hi. FYI feedback is it’s own plural. You use ‘feedbacks’ multiple times on your homepage and in the product and to a native English speaker this sounds very wrong. Given this is the core basis of your product, you may want consider changing it.

Re: Show HN: Connect customer feedback to your roadmap

#12

Post by mahesh_rm »

Hello Anton, congratulation on release. Good timing, I was looking for an alternative to productboard, since their pricing is too steep for bootstrapping side projects. I signed up, and it looks promising, here my 2 pieces of feedback:

1) I was not able to point it to my custom domain on the free plan, despite the pricing tab mentioning it should be possible.

2) The public page design (where my users should enter and vote features) looks very ugly. It is the public face of your product, you should likely focus on its design, especially considering the high return value for the time invested in it (being it just one page).

Keep Pushing

Re: Show HN: Connect customer feedback to your roadmap

#13

Post by horsebatteryst »

This looks great - I'll give it a try

General question — what I really need is a tool like this that supports Microsoft SSO, so I can expose the roadmap and ideas pages to all internal staff. That way they can track their feature idea and see it in context.

Re: Show HN: Connect customer feedback to your roadmap

#14

Post by antonzorin »

horsebatteryst wrote: post #13

This looks great - I'll give it a try General question — what I really need is a tool like this that supports Microsoft SSO , so I can expose the roadmap and ideas pages to all internal staff. That way they can track their feature idea and see it in context.

Hi, please shoot us an email to hello@prodcamp.com, this is something we’re discussing at the moment and would love you to weight in. Thanks

Re: Show HN: Connect customer feedback to your roadmap

#17

Post by antonzorin »

faichai wrote: post #11
antonzorin wrote: post #2

Hi, a co-founder here. I’ve been in the situation when you, as a software vendor you’re being swamped with tons of customer feedback on your products and you don’t have an effective yet efficient system to process it, keep track of it, and also being able to close the feedback loop. I didn’t find anything that would help us with that and I stated thinking on how that product would look like. I’ve been nurturing this…

Hi. FYI feedback is it’s own plural. You use ‘feedbacks’ multiple times on your homepage and in the product and to a native English speaker this sounds very wrong. Given this is the core basis of your product, you may want consider changing it.

Thank you! It’s already fixed. Somehow we overlooked it. Overall, does this idea resonate with you?

Re: Show HN: Connect customer feedback to your roadmap

#18

Post by antonzorin »

mahesh_rm wrote: post #12

Hello Anton, congratulation on release. Good timing, I was looking for an alternative to productboard, since their pricing is too steep for bootstrapping side projects. I signed up, and it looks promising, here my 2 pieces of feedback: 1) I was not able to point it to my custom domain on the free plan, despite the pricing tab mentioning it should be possible. 2) The public page design (where my users should enter and…

Hi Mahesh! We appreciate your detailed feedback! 1. What is available right now is a custom sub domain. Custom domains are on the short-term roadmap. 2. This is gold! This is definitely something we need to improve ASAP. We’ll keep everyone posted on the progress. Thanks
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