It doesn't help that Dorsey is terrified of making the smallest changes to the platform. I guess he's too busy meditating with Himalayan salts or something. He works 80 hours a week at his companies (or did), but increasing the Tweet size took a decade.
Check out Hatching Twitter. It presents the entire foundation, with Dorsey and Ev Williams as well meaning but flawed leaders that were more than happy to stab each other in the back when it helped them. That Medium turned out as it did, and that Twitter has changed little in the last 15 years isn't surprising. They were accidents of history and they're now stuck trying to please their existing power users and Wall Street, regardless of if that's what we really need as societies.
It goes without saying, but our families and friends are literally dying because these platforms are so bad at handling disinformation. The question is if they are even capable and if not, why?
We're either going to see the net balkanize (as it has in some places) or lose the freedom and hope that it used to entail or both. It is an existential threat, which is why these guys should be criticized all day until they show some real responsibility.
Here's an article that was on HN by the same author that sounds similarly skeptical about Dorsey:
https://www.vanityfair.com/news/2020/04/in-the-coronavirus-e...
Several former board members and high-level executives at Twitter (who have since become apostates of Dorsey), for example, have pointed out to me how even his morning ritual is full of holes and is not too dissimilar to Holmes’s and Neumann’s rituals. As for the 45 total minutes Dorsey allegedly spends in his 220-degree sauna at night (which he breaks up into three separate stints), two World Sauna Championship competitors (yes, that’s a thing) collapsed after spending six minutes in a sauna only 10 degrees warmer than Dorsey’s (which is already hotter than boiling water). After being dragged out, the competitors were treated for severe burns, and one of the men died. Then there is Dorsey’s assertion that he is running both publicly traded companies while he works from home two days a week.