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Jeff Bezos has returned to day-to-day management of Amazon

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Re: Jeff Bezos has returned to day-to-day management of Amazon

#201

Earlier quoted context omitted.

I’ve made you’re exact same comment in the past. And more recently I’ve responded to comments like yours with this exact same comment that I’m leaving now. It never happened to me so I assumed it was people blowing it out of proportion or bad shopping habits. Then I got a fake item. Sold by a legit manufacturer and fulfilled by amazon from the manufacturers official page. But the item was a fake. Then it happen again…

I'd add anything plugged in unattended that could burn down your apartment. There are reports of fake UL certs.

> reports of fake UL certs.

When I visited Shenzhen a few years ago I marveled at how any certification label you needed (UL, CSA, ESA) were being openly sold by the roll by dozens of vendors.

They even had "PASSED" and "TESTED" labels with what appeared to be hand written (blue ink) signatures/initials - making them look like ones that a QA person on the line would stick onto the product after testing.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#202

Those who complain about Amazon should try eBay. I recently bought a relatively expensive item ($3k) that was being advertised as "New - Open box" one month old item. What I received was a 5 year old used item. Trying to return it was the most stressful online shopping experience I have ever had. One you open a return request, eBay gives the seller 5 working days to reply to your request. Seller took advantage of all…

I bought some N95 reusable children's masks from a reputable seller (5 digit feedback, 99.9% positive, all the "eBay verified/premium seller" crap)... 4 for $80. They ended up being BLATANTLY fake, basically 1mm craft foam cut out in the shape of a mask. I sent in macro photos and a full description demanding a refund, they said "nope, you opened them, they're used now".

eBay sided with the seller.

I've been on eBay since it first came to my country, I've bought/sold many hundreds of items, but eBay has noticeably become an utter mess in the last couple years, and their support is non-existent. I'll never use eBay again, for anything.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#203

My theory: Prime, and its 2-day shipping service, is a flat rate deal, priced according to 10.5 normal months and 1.5 batshit crazy delivery months. Since they can't charge on a demand basis for shipping like FedEx can, they've run into an internal train wreck where they can't afford to deliver all the orders the've received. So their bottleneck is actually a bottleneck of budgeted "delivery slots" for these Spring m…

I've noticed the opposite in the UK - saying they'll take up to a week to deliver, and then the item turning up the next day, or the day after.

Same in Seattle. They give me a delayed estimate but usually I've been getting my packages days earlier.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#204

Those who complain about Amazon should try eBay. I recently bought a relatively expensive item ($3k) that was being advertised as "New - Open box" one month old item. What I received was a 5 year old used item. Trying to return it was the most stressful online shopping experience I have ever had. One you open a return request, eBay gives the seller 5 working days to reply to your request. Seller took advantage of all…

I bought some N95 reusable children's masks from a reputable seller (5 digit feedback, 99.9% positive, all the "eBay verified/premium seller" crap)... 4 for $80. They ended up being BLATANTLY fake, basically 1mm craft foam cut out in the shape of a mask. I sent in macro photos and a full description demanding a refund, they said "nope, you opened them, they're used now". eBay sided with the seller. I've been on eBay…

> 5 digit feedback, 99.9% positive, all the "eBay verified/premium seller"

Yeap, it's all smoke and mirrors.

Also it's ridiculously easy to ask them to remove any negative feedback.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#206

My theory: Prime, and its 2-day shipping service, is a flat rate deal, priced according to 10.5 normal months and 1.5 batshit crazy delivery months. Since they can't charge on a demand basis for shipping like FedEx can, they've run into an internal train wreck where they can't afford to deliver all the orders the've received. So their bottleneck is actually a bottleneck of budgeted "delivery slots" for these Spring m…

Funny, at least in my neighborhood in Seattle, I've been seeing those vans all over the place.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#207

My theory: Prime, and its 2-day shipping service, is a flat rate deal, priced according to 10.5 normal months and 1.5 batshit crazy delivery months. Since they can't charge on a demand basis for shipping like FedEx can, they've run into an internal train wreck where they can't afford to deliver all the orders the've received. So their bottleneck is actually a bottleneck of budgeted "delivery slots" for these Spring m…

I 100% agree with this.

In a matter of 4 days, Amazon went from next day shipping to 1+ month "estimated" delivery timeframes. This was the final straw for me to finally commit to finding items from non-Amazon sources. So far everything I've ordered has come in a reasonable timeframe. Possibly, taking one day longer, but not 15x longer.

I ordered an air conditioner that showed up 2 days later with free shipping. Yet, Amazon failed to ship a PS4 controller for 3+ weeks (ended up cancelling and doing Best Buy pick-up 10 minutes after I ordered).

-----

Oh yea. I almost forgot about the thermometer that my wife order on March 28th. Today is April 23rd and we still have not received it. Estimated delivery is May 7th.

Maybe Amazon doesn't consider that an "essential" item, but I certainly wouldn't place it on the list of "useless" items.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#208

Earlier quoted context omitted.

Unemployment compensation is high, so the incentive to show up to work has decreased. They can solve this problem by paying more, although wage increases are hard to turn back time on. Maybe they should consider "hazard pay" during the pandemic.

People who quit/get fired/don’t show don’t get unemployment.

Speaking from experience in California - if you are fired but not for misconduct, you may still collect unemployment.

There’s certainly a fine line between being bad at your job and actual misconduct, so if someone were so inclined they could probably just be a bad worker long enough to get fired without any specific alleged misconduct. Personally, I’d just quit if that pathway were on my mind, but I understand how people could decided to do this.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#209
post #92

Earlier quoted context omitted.

Do they lack sufficient personnel (deshelvers, drivers) to increase delivery slots?

Essentially. No company can hire enough of those right now.

Increasing pay is the obvious answer. Maybe the profit margin is too thin.

Re: Jeff Bezos has returned to day-to-day management of Amazon

#210

Earlier quoted context omitted.

Companies that have the ability to price according to the strain on their system, like FedEx and UPS, are presumably far more robust in this scenario. Here's the rub: Amazon Prime is a contract for services at a certain annual price between the customer and Amazon. Amazon cannot easily just ask for more if their end of the deal ends up more costly to deliver than forecasted.

> Amazon cannot easily just ask for more if their end of the deal ends up more costly to deliver than forecasted. Under the circumstances there’s probably no legal obstacle to them doing so. A pandemic looks, walks and quacks like force majeure.

Legal, perhaps not. Economic, possibly. I wouldn't be surprised if a change in price acted as a shock to get people to cancel their membership.
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