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Instagram no longer allows people without an account to view photos on computers

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Re: Instagram no longer allows people without an account to view photos on computers

#101

“This is to help people view photos in Instagram and understand how to have the best experience on the platform, be part of the community, connecting and interacting with people and the things they love” How does blocking access help people view things? How does blocking access help people understand how to have the best experience? Access is a better experience than access denied. Creating an account and lurking doe…

Seems like a case of a metric becoming a goal

Re: Instagram no longer allows people without an account to view photos on computers

#102
post #15

Some friends roped me into signing up to Instagram, so I did. I got to the sign in process and "an error occurred". I tried to login and it said "account does not exist", but I tried to re-sign up, and it said "This account already exists". I emailed them for help but they said I had to post a photo of myself holding a pad with my username on it. Which, fair enough, but giving away my face to a faceless corporation i…

Had the same problems, ultimately swayed me away from signing up at all.

Re: Instagram no longer allows people without an account to view photos on computers

#103
post #62
post #41

Earlier quoted context omitted.

Tested with different browsers, computers, connections, even cities. Another user here thought the post was about that scrolling limit that's in place for a few months now. That's different. I wasn't able, previous to publication, to confirm if this is happening in other countries, but here in hacker news there are more users reporting the same issue.

Im still not convinced that Instagram hasnt figured out a way to identify you and your friends, and has decided theyve used up their trial images. But maybe you are right, maybe you are part of some kind of A/B test to see if an immediate loginwall, with no trial or sample, increases or decreases sign ups.

It's a possibility, and I shouldn't doubt Facebook's reach. Anyway, these friends and relatives I've asked for help they all have Instagram accounts and use the app regularly, always logged-in, and yet that popup showed up in their first attempt to see a picture logged off.

Re: Instagram no longer allows people without an account to view photos on computers

#104
post #23
post #15

Some friends roped me into signing up to Instagram, so I did. I got to the sign in process and "an error occurred". I tried to login and it said "account does not exist", but I tried to re-sign up, and it said "This account already exists". I emailed them for help but they said I had to post a photo of myself holding a pad with my username on it. Which, fair enough, but giving away my face to a faceless corporation i…

Disclaimer: no affiliation with IG This sounds like a _very_ unusual experience. Clearly millions (billions?) of people create Instagram accounts with no issues. Why not just create a different account? > If this is how they treat their prospective customers... You certainly aren't a customer, which might explain the lack of priority. :)

I had a similar experience. Tried to create an account, but it gave me an error, so I tried again, and it said the account already exists. Clicked on forgot password because I didn't know what the password was, and it said the account was banned for violating the ToS. My theory is that it's because I tried to create an account without linking it to Facebook, so it "accidentally" threw an error, hoping I would create a facebook linked account. Twitter does something similar, where they say a phone number is optional, but they'll immediately lock your new account and say that a phone number is the only way to verify you aren't a bot.

I don't think it's an accident that these high-value tech companies regularly have "errors" when you try to create an account using a method that gives them less access to personal data than other signup methods.

Re: Instagram no longer allows people without an account to view photos on computers

#106
post #15

Some friends roped me into signing up to Instagram, so I did. I got to the sign in process and "an error occurred". I tried to login and it said "account does not exist", but I tried to re-sign up, and it said "This account already exists". I emailed them for help but they said I had to post a photo of myself holding a pad with my username on it. Which, fair enough, but giving away my face to a faceless corporation i…

i had the same thing happen. if i remember correctly the email+label@gmail.com plus signing on the web made it throw error.

I hate it even more when they try telling me that "that is not a valid email address" - welcome to RFC5322, people...

https://tools.ietf.org/html/rfc5322

Re: Instagram no longer allows people without an account to view photos on computers

#107
post #15

Some friends roped me into signing up to Instagram, so I did. I got to the sign in process and "an error occurred". I tried to login and it said "account does not exist", but I tried to re-sign up, and it said "This account already exists". I emailed them for help but they said I had to post a photo of myself holding a pad with my username on it. Which, fair enough, but giving away my face to a faceless corporation i…

Same thing happened to me, and I tried to email them about a clear bug that occurs. They wanted the same photo verification. I was very nice in the correspondence until they requested photo verification a second time, and I was so confused why they were being so incompetent about it. It's a 0 follower account that I never had access to in the first place because it instantly got disabled, why would I care? Just fix t…

It blows my mind that people still use Facebook products. I disconnected in like... idk 2014? 2015? And never looked back.

Re: Instagram no longer allows people without an account to view photos on computers

#108
I have a theory that we'll get a lot more of these walls going up, not for onboarding users, but to sidestep the legal precedent for allowing webscraping that the LinkedIn case set. I want to say that the LinkedIn ruling hinged on the data being publicly accessible to anyone. If content shifts behind an account signup if imagine that's no longer the case. Can anyone with more knowledge in the area give more insight into this theory?

Re: Instagram no longer allows people without an account to view photos on computers

#109

Earlier quoted context omitted.

same thing happened to me except I didn't bother going through support. I dug a little more a few years later and it turns out someone had put my email address in their account although they had signed up and logged in via phone number so it didn't matter that they didn't have access to the email associated with the account. I was able to take over the account since my email was associated with it. I wiped the pictur…

That sounds like an unnecessarily aggressive way to handle that. It certainly could have been an honest mistake on the part of the user who owned that account. Why not just change the email address on the account?

This may or may not be relevant:

>Throwaway accounts are ok for sensitive information, but please don't create accounts routinely. HN is a community—users should have an identity that others can relate to.

Re: Instagram no longer allows people without an account to view photos on computers

#110

“This is to help people view photos in Instagram and understand how to have the best experience on the platform, be part of the community, connecting and interacting with people and the things they love” How does blocking access help people view things? How does blocking access help people understand how to have the best experience? Access is a better experience than access denied. Creating an account and lurking doe…

They are using Facebook tactics and they are doomed to fail as Facebook did. Well ... I cherish for their innovations. Good bye Instagram.
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