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Show HN: Get notified when grocery pickup slots are available

curb.run

41–50 of 107 posts

Re: Show HN: Get notified when grocery pickup slots are available

#41

Have you stopped to think about the ethical implications of this? Could you put a warning to be mindful and only consider the service if you're high-risk or in a situation where curbside is the only safe option? I love the fact that my high-risk parents are using curbside pickup, but I find myself better fitted to wear a mask and do the groceries myself during off-peak hours. The last thing I think the world wants is…

Hi there! Absolutely. This is why we are explicitly focusing on curbside pickup rather than delivery. It is not about snatching slots as soon as they become available, but more about being able to check across dozens of stores at the same time. We've found that there are actually plenty of pickup timeslots available -- if you just look a bit outside super-urban areas. Call it human-loadbalancing-as-a-service if you w…

Thanks for clarifying.

> "It is not about snatching slots as soon as they become available"

Perhaps consider rewording your post title? It's currently:

"Show HN: Get notified when grocery pickup slots are available"

The idea of encouraging people to look for other stores seems to be something grocery stores are doing, I just noticed the Kroger-based chain's website I use (QFC) shows me a list of other locations with pickup availability.

Re: Show HN: Get notified when grocery pickup slots are available

#42

Have you stopped to think about the ethical implications of this? Could you put a warning to be mindful and only consider the service if you're high-risk or in a situation where curbside is the only safe option? I love the fact that my high-risk parents are using curbside pickup, but I find myself better fitted to wear a mask and do the groceries myself during off-peak hours. The last thing I think the world wants is…

Hi there! Absolutely. This is why we are explicitly focusing on curbside pickup rather than delivery. It is not about snatching slots as soon as they become available, but more about being able to check across dozens of stores at the same time. We've found that there are actually plenty of pickup timeslots available -- if you just look a bit outside super-urban areas. Call it human-loadbalancing-as-a-service if you w…

It may be more optimal in some sense, but it's reminiscent of how Google Maps sends people through residential neighborhoods during rush hour. Which you may have heard people get unhappy about.

If it works as intended, assuming the demand continues to exceed the overall capacity, it's just going to spread out the overload more.

If you have 200% demand then working on getting from 90% to 99% utilization is missing the forest for the trees.

Re: Show HN: Get notified when grocery pickup slots are available

#43

Earlier quoted context omitted.

I don't get your question. Curb-side pickup is better as having a ton of people inside small grocery stores considering all of them are not meant to handle large amounts of people attempting to keep a set distance from each-other. If curb-side pickup becomes more popular they would increase available slots by allocating more resources. What is happening right now is you have one or two managing curb-side and a ton in…

Hi, my wife is on an immunosuppressant and so we have been trying to avoid going to the store at all, except curbside, because it could be extremely bad if she were to get COVID-19. Save for a single emergency, no one in our household has left home in about a month. This service makes it harder for us to get curbside slots, until our local store is able to respond to peaking demand, because people with normal immune…

It sounds like this crisis has been especially frustrating to you and my heart goes out to you.

One of the reasons we decided to release the app was so friends of ours who are immunocompromised could use it.

The ideal scenario would be for grocery stores to switch to curbside/delivery only. I wouldn't be surprised if we saw that happening 6 months from now. None of us know if we are asymptomatic carriers, so we all need to stay out of the public as much as possible.

Our thinking if that if people start using this app, they're staying out of the stores, keeping themselves and the workers safer. Hopefully they can do several weeks worth of shopping at a time, freeing up slots for others.

In the UK, Sainsbury's is limiting curbside and delivery to high risk people. But they're only able to do so because they're getting a list of high-risk people from the government and validating against that list. That isn't really possible for us. https://www.sainsburys.co.uk/shop/gb/groceries/working-to-fe...

Do we support grocery stores in your area? Hopefully this app can help your family, too.

Re: Show HN: Get notified when grocery pickup slots are available

#44
post #31

Earlier quoted context omitted.

this is not a delivery service - it's curbside pickup.

It still takes extra staff to make this happen. Normal grocery staff isn't just wandering around the store aimlessly; they're restocking and doing other administrative tasks. Most of those tasks don't just go away when you move to a curbside pickup model. You still need to hire and train more people to fulfill orders.

Many of the stores offering curbside, like Wegmans, are using Instacart shoppers, so it's not taking away store employees per se.

Re: Show HN: Get notified when grocery pickup slots are available

#46

Have you stopped to think about the ethical implications of this? Could you put a warning to be mindful and only consider the service if you're high-risk or in a situation where curbside is the only safe option? I love the fact that my high-risk parents are using curbside pickup, but I find myself better fitted to wear a mask and do the groceries myself during off-peak hours. The last thing I think the world wants is…

for the most part, the grocery stores themselves don't seem to make any effort to prioritize curbside or delivery slots for high-risk people. why should a third-party notification service be expected to do so?

How would you know? I just checked a few times and they are always full, at least since the first week, so I gave up. Doesn't tell you anything about who is using it and how.

Re: Show HN: Get notified when grocery pickup slots are available

#47

Earlier quoted context omitted.

I don't get your question. Curb-side pickup is better as having a ton of people inside small grocery stores considering all of them are not meant to handle large amounts of people attempting to keep a set distance from each-other. If curb-side pickup becomes more popular they would increase available slots by allocating more resources. What is happening right now is you have one or two managing curb-side and a ton in…

Hi, my wife is on an immunosuppressant and so we have been trying to avoid going to the store at all, except curbside, because it could be extremely bad if she were to get COVID-19. Save for a single emergency, no one in our household has left home in about a month. This service makes it harder for us to get curbside slots, until our local store is able to respond to peaking demand, because people with normal immune…

> people with normal immune systems will use these slots out of fear

I sympathize with your situation, and agree that people who are more at risk should get priority, but suggesting that someone with a normal immune system should not use curbside pickup and just suck it up and go in the store is just... not correct. Everyone should be availing themselves of options that reduce their interactions with other people.

I imagine you and people like you are already frustrated as to how difficult it is to get pickup slots. A website like this can perhaps make it easier on you, as well.

Re: Show HN: Get notified when grocery pickup slots are available

#48

Have you stopped to think about the ethical implications of this? Could you put a warning to be mindful and only consider the service if you're high-risk or in a situation where curbside is the only safe option? I love the fact that my high-risk parents are using curbside pickup, but I find myself better fitted to wear a mask and do the groceries myself during off-peak hours. The last thing I think the world wants is…

for the most part, the grocery stores themselves don't seem to make any effort to prioritize curbside or delivery slots for high-risk people. why should a third-party notification service be expected to do so?

I commented this already above so forgive me, but in the UK, Sainsbury's is limiting curbside and delivery to high risk people. But they're only able to do so because they're getting a list of high-risk people from the government and validating against that list. That isn't really possible for us. https://www.sainsburys.co.uk/shop/gb/groceries/working-to-fe...

Re: Show HN: Get notified when grocery pickup slots are available

#50
post #33
post #21

What I’ve found with Whole Foods delivery is that if you wait for a notification you’ve lost the slot. I use a bot that plays a loud sound when a slot is available and foregrounds the Firefox window. I then have to click the checkout flow immediately. If I’m even a foot away from my machine when it happens I lose the slot. I only get deliveries when I’m active on my PC.

Are you using Amazon Prime Now for Whole Foods delivery? In SF I wasn't able to get a delivery window for several days (admittedly I wasn't checking more than a couple of times per day), but on night on a whim I decided to check right after midnight and was able to schedule a delivery for 2 days in the future. Obviously a tiny sample size, but it appears they only ever schedule for 2 days in advance, and they must op…

It's incredibly frustrating. They encourage you to fill a cart with items that you can't actually buy unless you get extremely lucky. Amazon Fresh has exactly the same problem.

Imagine the collective amount of time wasted by this appalling UX that they have zero incentive to fix.

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