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Trello handed over my personal account to my previous company

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Re: Trello handed over my personal account to my previous company

#81

Post by mikorym »

jimbob45 wrote: post #65
dreyfiz wrote: post #60

GitHub did this to me a few years ago. I still feel violated. Not by my idiot former employer. I feel violated by GitHub. I got my account back. Sort of. They detached a significant amount of my content from my account, and returned to me a gimpy lobotomized version of myself. All my old GitHub comments are credited to “ghost” now. I was somewhere in the first 12,000 GitHub accounts. My relationship with GitHub signi…

The million dollar question is what you use now instead of GitHub.

Not OP, but have a look at sourcehut.com; it used to be sr.ht if the name is unfamiliar. The latter URL is still used internally for some parts of it.

Re: Trello handed over my personal account to my previous company

#82

Post by caseysoftware »

shashanktomar wrote: post #75

From the comments, there is some confusion about why did i attach my personal email to a company account. That was not the case, let me clarify it. I created my personal account long before Trello was acquired by Atlassian. It did not have any SSO at that point and the login was with username and password. At some point, while working on a side project and to share it with a teammate, I attached a secondary email to…

I have separate personal and work Trello accounts. After seeing your report, I checked to make sure they're still separate. They are but each have access to each others' boards.

I have yet to figure out how to deactivate that.. but since they're separate users (vs secondary email), I don't think the same will happen. But who knows? Not me.

Good luck getting this straightened out.

Re: Trello handed over my personal account to my previous company

#83

Post by zck »

mikorym wrote: post #81
jimbob45 wrote: post #65

Earlier quoted context omitted.

The million dollar question is what you use now instead of GitHub.

Not OP, but have a look at sourcehut.com; it used to be sr.ht if the name is unfamiliar. The latter URL is still used internally for some parts of it.

A note -- it's sourcehut.org. And all the actual content (repos, bug tracking, even the login page) is at sr.ht.

Re: Trello handed over my personal account to my previous company

#84

Post by tastroder »

pdonis wrote: post #66
shashanktomar wrote: post #7

Earlier quoted context omitted.

I understand Atlassian's part here. But Atlassian did this on purpose. They clearly understand the implication and the ownership of accounts, but they deliberately ignored individual users over big corporate accounts. And in my case, they didn't even have the courtesy to notify me in any way. I just stopped working one day leaving all my data unbale to use.

> They clearly understand the implication and the ownership of accounts Clearly understand what "implication"? From what I can see, all Atlassian knows is that there is an account with two email addresses attached to it. They have no way of knowing which email belongs to the "right" owner of the account. That's something the two parties involved--the two owners of the two emails--need to work out between them, and th…

Last time I used Trello they had a relatively extensive concept of organizations and board ownership, while they might not have an idea about which email is the fictitious canonical owner of the account this still falls on Atlassian.

They created this system that allowed AcmeCorp to change a setting and subsequently lock an ex employee out of non-organisation data. They know which of this accounts content is related to the organisation, they allow using a single identity for both private and corporate use cases at the same time. That's a use case their user facing interface actively encouraged. When I left the last company using Trello that distinction was pretty clear cut when I removed ties to the organisation.

The linked thread reads like deliberate design decisions that turned out to be user hostile in favour of AcmeCorp. You don't have to assign a correct owner. Their data model seems pretty clear cut on which parts of an account are owned by which identity. If they develop a system that allows me to login via a private and a corporate email, have a data model that allows them to determine data ownership for the two, and yet decide to give one of those identities leverage over the other - it's okay to at least blame them partially. There's three parties involved here, none of them did everything correctly but only one had negative impact from this.

Re: Trello handed over my personal account to my previous company

#85

Post by antoncohen »

Trello sent me this email today:

> Using a work email address with Trello

> At least one of the email addresses linked to your account belongs to an organization:

> .com

> This usually means it's a work email. If this organization begins using Atlassian products while this email address is linked, your account could become managed by that organization, which means you could potentially lose access. If you don't use Trello for work, just select a non-organizational email.

In my case the "organization" is my personal domain. I'm guessing they classify any email address that isn't with a common free email provider to be a work email address.

Re: Trello handed over my personal account to my previous company

#86

Post by mercer »

pdonis wrote: post #79
shashanktomar wrote: post #73

Earlier quoted context omitted.

I will try to set some context here. I created my personal account long before Trello was acquired by Atlassian. It did not have any SSO at that point and the login was with username and password. At some point, while working on a side project and to share it with a teammate, I attached a secondary email to my account and created few boards under it. This email was my companies email @company.com The multiple account…

> At some point, while working on a side project and to share it with a teammate, I attached a secondary email to my account and created few boards under it. This email was my companies email This makes it seem like it's the third of the options I mentioned (personal account which happens to have a work email as an alternate email). But what you say a little further on (quoted below) makes it clear that it's the seco…

Surely the sensible option would be for Atlassian to allow you to keep all your personal boards and only show the work-email boards if you sign in, or allow you to 'disconnect' from those?

And if this is technically difficult to do (because boards are not obviously linked to email addresses, or whatever), then that's still on them, but also solvable: allow you to remove BigCo email and just not give you access to any BigCo boards.

If you happened to have created a board yourself for BigCo, then that's still available to you. And if that's not acceptable for Atlassian, they should make boards more obviously connected to email addresses. Or something similar.

The equivalent to the current situation would be to allow you to add BigCo email to your personal Drobox account (for ease of logging in), and then remove you from the entire account when BigCo revokes your access. That's extremely unexpected!

Re: Trello handed over my personal account to my previous company

#87

Post by alexis_fr »

shashanktomar wrote: post #75

From the comments, there is some confusion about why did i attach my personal email to a company account. That was not the case, let me clarify it. I created my personal account long before Trello was acquired by Atlassian. It did not have any SSO at that point and the login was with username and password. At some point, while working on a side project and to share it with a teammate, I attached a secondary email to…

Atlassian is not the only one who wrecked login by implementing SSO across all their instances.

I really don’t recommend using in-app dual logins (for example Gmail’s dual login), and stick to using separate Chrome profiles or Firefox profiles, so that none of the cookies are shared. Even with that, I’ve had surprises with my mobile phone number being the only shared information between two Google Ads accounts, and Google mixing my data, but avoiding sharing cookies is really important.

That is also what I recommend my employees. « You can use Facebook or Youtube at work, but not in the same Chrome profile. »

Re: Trello handed over my personal account to my previous company

#88

Post by sbrother »

This is scary. I’m trying to understand - I have several Trello accounts, one that I use for my own personal work and some consulting clients, and several other accounts with @client.com emails. Does this mean that if I have my personal account added as a secondary email anywhere on a client owned board, they can take control of my personal account including other clients’ IP? If so that’s terrifying and we need to find alternatives ASAP.

Re: Trello handed over my personal account to my previous company

#89

Post by harry8 »

This is fantastic PR for Atlassian.

All their customers present and potential are seeing them do exactly the wrong thing ethically in order to take a side against an individual in favour of an employer.

Big gold star from corporate. Individual developers, rob them, that is fine. The customer is right. The user is not the customer.

The other way around. Taking a firm's IP and denying access to it while giving it to a former employee who did not own it. Words like theft would be bandied about freely.

Oh for the days of the rule of law and equality before it, huh?

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