Unbelievable. I've been waiting for the other shoe to drop since the Atlassian acquisition, now strongly reconsidering my Trello usage. What's an easy platform to migrate my data to?
Trello handed over my personal account to my previous company
61–70 of 274 posts
Re: Trello handed over my personal account to my previous company
#62GitHub did this to me a few years ago. I still feel violated. Not by my idiot former employer. I feel violated by GitHub. I got my account back. Sort of. They detached a significant amount of my content from my account, and returned to me a gimpy lobotomized version of myself. All my old GitHub comments are credited to “ghost” now. I was somewhere in the first 12,000 GitHub accounts. My relationship with GitHub signi…
Why would anyone think that is ok?
Re: Trello handed over my personal account to my previous company
#63Too soon to start talking about Trello Alternatives or should we give them another 5 minutes?
Re: Trello handed over my personal account to my previous company
#64In 2016 I lost access to some repos on bitbucket after a similar occurrence. I made the mistake of using my (student) university email account to register with bitbucket (it was the primary email account I used for everything at the time). At some point, my university apparently decided to use Atlassian services which completely disabled any ability I had to login to that account. I don't know if linking together all…
In this case, I did not even use the company email. I was my personal gmail.
> In this case, I did not even use the company email. I was my personal gmail.
From the Atlassian community page it looks like the Trello account in question was linked to both your personal gmail account and an email account belonging to your former employer. Was that Trello account only for work items for that former employer? Or was it a mixture of both work items for that employer and personal items for you? Or was it just your personal account that happened to have your work email as an alternate email address?
If it was just a work Trello acccount with your former employer, then I'm not sure why you would need access to that Trello account now that you're no longer with that employer. Atlassian is giving you the option of disconnecting your personal gmail from that account so you can create a new one if you want a personal Trello account.
If it was a mixture of work and personal items in the Trello account, then the obvious lesson learned for the future is to not do that.
If it was just your personal Trello account, I don't see why your previous employer would have a problem with telling Atlassian that it's not their account and that the email address in their domain can be removed.
In any case, it doesn't look to me like this situation is Trello's fault. You say in a comment on the Atlassian community page that "It is very evident from the reply that Atlassian favors corporate accounts over individuals", but I don't see that they are favoring either party here. In fact they are refusing to favor either party, by refusing to make a decision--which email the account "really" belongs to--that they should not be making. This is something the two parties involved--you and your former employer--need to work out. It's not something Trello should be deciding. They have no way of knowing which party--you or your former employer--is the "right" owner of this account.
Re: Trello handed over my personal account to my previous company
#65GitHub did this to me a few years ago. I still feel violated. Not by my idiot former employer. I feel violated by GitHub. I got my account back. Sort of. They detached a significant amount of my content from my account, and returned to me a gimpy lobotomized version of myself. All my old GitHub comments are credited to “ghost” now. I was somewhere in the first 12,000 GitHub accounts. My relationship with GitHub signi…
The million dollar question is what you use now instead of GitHub.
Re: Trello handed over my personal account to my previous company
#66This sucks but isn't Atlassians fault. The lesson is of course to never connect an account you don't own to anything you can't afford to lose.
I understand Atlassian's part here. But Atlassian did this on purpose. They clearly understand the implication and the ownership of accounts, but they deliberately ignored individual users over big corporate accounts. And in my case, they didn't even have the courtesy to notify me in any way. I just stopped working one day leaving all my data unbale to use.
> They clearly understand the implication and the ownership of accounts
Clearly understand what "implication"? From what I can see, all Atlassian knows is that there is an account with two email addresses attached to it. They have no way of knowing which email belongs to the "right" owner of the account. That's something the two parties involved--the two owners of the two emails--need to work out between them, and then give Atlassian a common response.
Re: Trello handed over my personal account to my previous company
#67GitHub did this to me a few years ago. I still feel violated. Not by my idiot former employer. I feel violated by GitHub. I got my account back. Sort of. They detached a significant amount of my content from my account, and returned to me a gimpy lobotomized version of myself. All my old GitHub comments are credited to “ghost” now. I was somewhere in the first 12,000 GitHub accounts. My relationship with GitHub signi…
The specter of this sort of violation hangs over the shoulder of every internet user now - the loss of an account on a service like Facebook, GitHub, or Trello could be life-altering. Our digital selves are all at risk of becoming The Trial's protagonist.
Do we have any protection besides moving to a new platform that's not big enough to betray its users yet?
Re: Trello handed over my personal account to my previous company
#68Earlier quoted context omitted.
Going on a stretch here, but assuming that the user also use the company email for SSO, means that company (paying client) trade secret were potentially in some of the trello board the user was using. Considering that it would be an invasion of privacy and confidentiality for Atlassian to access the content of the board to assess which one is corporate and which one is personal, Atlassian to the safer approach to sat…
I am the user in this case. When I linked the accounts almost 6-7 years ago, Trello was not part of Atlassian and there was no SSO in place. At some point, they introduced it, but still, the regular way of login was working. There was no notification from there side that it will stop working abruptly. The company email address in this case what @comany.com and the personal one was @gmail.com. This is how they handed…
> When I linked the accounts almost 6-7 years ago
When you did this, was the Trello account used for just your work with that employer? Or for both work and your personal stuff? Or just your personal stuff?
[Edit: I see from your response elsewhere in this discussion that it's the second of the options above. I'll respond further in that subthread.]
Re: Trello handed over my personal account to my previous company
#69Whenever I get a “Good news! We’re changing things” email from Atlassian, I get an ominous feeling. It typically means they are making some changes to one of their products. The changes don’t benefit me at all, but do cause me disruption. I think any warm feeling I had towards Atlassian evaporated with the whole HipChat-to-Stride-to-nothing fiasco. 1. “Good news! We are replacing HipChat with Stride, which is a worse…
"Good news, everyone. Tomorrow you'll be making a delivery to Ebola 9, the virus planet."
― Professor Hubert J. Farnsworth